Top 3491 Client services Jobs in Fitchburg, Ma

Residential Director
Community Resources For Justice —Shirley, MA
- $82,000 - $85,000 a year
- Full-time
- CPR Certification
- BLS Certification
- HIPAA
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2d
Residential Counselor
Community Resources For Justice —Leominster, MA
- $18 - $22 an hour
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Opportunities for advancement
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AP/AR Accounting Assistant
Beacon MedTech Solutions —Leominster, MA
- $23 - $30 an hour
- Full-time
- English
- Office
- Finance
- Health savings account
- Disability insurance
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12d
Office Assistant
Spica Technologies Inc. —Hollis, NH
- From $60,000 a year
- Full-time
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Paid time off
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Human Resources Generalist
Masiello Employment Services —Gardner, MA
- $38.50 an hour
- Online Application
- Hybrid work
- 6 years
- Bachelor's degree
- Organizational skills
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Administrative Assistant - Fitchburg
Seraphic Springs Health Care —Fitchburg, MA
- $23 - $24 an hour
- 18 years or older
- Word processing
- Office
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Front Desk Receptionist
Spanish American Center, Inc. —Leominster, MA
- $21 - $24 an hour
- Full-time
- Bilingual
- Microsoft Outlook
- Computer literacy
- Dental insurance
- Paid time off
Quick Apply
5d
Employment Specialist
Making Opportunity Count Inc —Fitchburg, MA
- $24.51 - $33.17 an hour
- Full-time
- Bilingual
- Office
- US work authorization
- Paid holidays
- Disability insurance
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Part-Time Service Associate
KOHLS —Leominster, MA
- $15.00 - $21.65 an hour
- Part-time
- Writing skills
- 16+ years old
- Communication skills
- Disability insurance
- Dental insurance
Associate Banker I - Leominster
TD Bank —Leominster, MA
- $22.00 - $27.75 an hour
- Weekends as needed
- Military
- Basic math
- Office
- Health insurance
- Paid time off
Scheduling Coordinator
Baystate Interpreters —Gardner, MA
- Full-time
- Office
- In-person
- Communication skills
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Account Manager, Client Services
Oliver Inc. —Fitchburg, MA
- $60,000 - $65,000 a year
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
5d
Client Enrollment Associate
Pinnacle Path Enterprise —Leominster, MA
- $3,750 - $5,350 a month
- Full-time
- Background check
- No experience needed
- High school diploma or GED
- Paid training
- Opportunities for advancement
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13d
Part Time Wellness Staff
Primal Wellness —Leominster, MA
- $17 - $18 an hour
- Part-time
- Communication skills
- Entry level
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Healthcare Host/Hostess
Sodexo —Leominster, MA
- $18 an hour
- Online Application
- Hospital
- Guest services
- Entry level
- Paid holidays
- Health insurance
Office Manager, Leominster
Clinical & Support Options Inc —Leominster, MA
- $46,000 - $60,000 a year
- Full-time
- Bilingual
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
Home Health Aide (HHA)
Excel Home Care —Fitchburg, MA
- $22.00 - $24.50 an hour
- Part-time
- Experience working with individuals with disabilities
- Home Health
- Home health
- Mileage reimbursement
- Health savings account
Quick Apply
14d
In-Home Caregiver
Senior Helpers of Fitchburg —Fitchburg, MA
- $18 - $20 an hour
- Part-time
- Customer service
- Entry level
- Paid training
- 401(k)
Quick Apply
IT Support Technician - MSP
Pixelated Tech —Lunenburg, MA
- $48,000 - $55,000 a year
- Full-time
- Mid-level
- Windows
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
5d
Office Assistant
Wachusett Precast —Sterling, MA
- From $20 an hour
- Part-time
- Bilingual
- Computer literacy
- Office
Quick Apply
11d

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Residential Director

Community Resources For Justice
Shirley, MA

Quick Apply

Job Details

Full-time
$82,000 - $85,000 a year
2 days ago

Qualifications

Staff supervision
HIPAA compliance
Experience working with individuals with neurodevelopmental disorders
Resident's rights
Team supervision
Safety regulations
Regulatory compliance
Social service program staff supervision
Experience working with individuals with cognitive disabilities
HIPAA
Developmental disability care assistance
Driver's License
Driving
Intellectual disabilities support
Implementation of OSHA safety standards
Behavioral support plan implementation
Experience working with adults with disabilities
Adults with developmental disabilities
Case plan creation in social work
Experience working with individuals with intellectual disabilities
First aid and CPR

Full Job Description

About CRJ: Our Mission, Your Opportunity

Community Resources for Justice (CRJ) is a nonprofit organization dedicated to changing lives and strengthening communities through direct service, advocacy, and innovation. We operate across four core service lines:

Community Strategies (CS): Supporting adults with developmental disabilities to live independently and thrive in their communities. Providing a range of top-quality residential and non-residential programs for men and women with intellectual or developmental disabilities in Massachusetts and New Hampshire. Our programs offer individual and group treatment and are geared toward promoting independence and improving life skills. Clients also receive support with job development, on-the-job coaching, and educational opportunities.
Reentry Services (RS): Supporting people leaving incarceration to make positive, sustainable life transitions. We firmly believe that change is possible and attainable for all that we serve. With a strict focus on outcomes, the Reentry Services Division is committed to delivering contemporary and evidence-based services to the individuals in our care. Through delivering innovative programming and collaborating with community agencies, we provide hope and support to our clients as they make safe and successful transitions into their communities.
Crime & Justice Institute (CJI): Driving bold, transformative improvements in adult and youth justice systems by working with working with local, state, and national criminal justice organizations to improve public safety and the delivery of justice. The CJI team brings decades of experience developing evidence-based, data-driven policies, managing complex processes with diverse stakeholders, and driving systems-level organizational change. Our energetic staff and network of consultants come from a variety of backgrounds.
Family Reentry (FRE): At Family Reentry, we address the often-intertwining problems of behavioral health, domestic violence, reentry, recidivism, and risks to youth by offering evidence-based interventions to provide support and effect positive change. We offer a holistic approach by working to connect clients to basic needs and offering support to create change and increase stronger coping and life skills.

CRJ is proud to be an equal opportunity employer. We value diversity in all its forms and encourage candidates of all backgrounds, identities, and lived experiences to apply.

Ready to make a difference? Apply today and be part of the change!

Do you believe the best leaders show up in person and build trust through visibility and support?

Can you balance compassion for people with accountability for quality, compliance, staffing, and budgets?

Are you comfortable leading through emergencies, staffing challenges, and complex situations with professionalism and compassion?

Yes! This is the position for you! APPLY NOW!!

Home base for this position is Shirley, MA with extensive travel throughout Southeastern, MA (Plymouth, Brockton, Carver area) or Central, MA (Athol, Orange, Templeton)

About the role

Summary: As a member of the Community Strategies Senior Management team, the Residential Director is responsible for working as a team with the other Residential Directors, Director of Residential Operations and Senior Director in the overall operations of the residential programs as well as the direct supervision of Program Managers I & II. Indirect supervision and support of Assistant Managers, Meaningful Day Coordinators and all program staff.

What you'll do

Duties/Responsibilities:

Supervise the staffing and operation of several homes, assisting the Program Managers in covering shifts, authorizing and monitoring use of overtime within budget, and advertising for vacancies as well as hiring and supervising staff.
Directly supervises and supports five to seven group home programs.
Make certain that all programs follow proper staffing ratios and schedules.
Ensure the physical condition of each of the homes is safe, healthy and in good repair. Take necessary actions to secure repairs, furnishings and equipment.
Regular and direct in-person oversight of group home operations. Must be present at each group home location on a regular basis, no less than three times per month.
Attendance required at all in-person meetings at any CRJ location as scheduled.
Responsible for managing programs within budgeted resources. Supervises the program spending through financial reports and monitor Program Manager to stay within budgeted limits, including the use of overtime and other program expenses
Ensure full compliance with all regulatory standards, including the DDS Licensing and Certification Standards through supervision and training of Program Managers and all residential staff
Hire, supervise and train Program Managers and monitor training of all other staff.
Ensure excellent working relationships with landlords (if applicable), service providers, neighbors and others in the communities where the programs are located.
Participate in the on-call rotation as scheduled.
Ensure that all of the systems to support individuals are properly in use in each home; including but not limited to, Positive Behavioral Supports (PBS), iCentrix, MAP, petty cash, client funds, Meaningful Day Services, etc.
Evaluate performance at least annually and provided on-going supervision to all staff. Monitor the staff evaluations done by Program Managers.
Ensure that complete and appropriate individual records are maintained in accordance with Department of Developmental Services and Community Strategies regulations and policies.

Secondary Responsibilities:

Attend appropriate meetings and prepare reports.
Assist in program development by contributing to proposal writing, working to locate physical program sites, and making recommendations to Executive Staff.
Perform other job-related projects and activities as requested or directed.

Mid-management Competencies:

Resilience
Team Building
Influencing/Negotiating
Staffing & Development
Performance Management
Collaboration/Partnering

Mental Demands:

Flexibility – need to report to different work locations depending on the need
Willingness to handle emergencies appropriately
Awareness of the effects of stress and frustration on staff
Willingness to be the first contact person for a crisis situation (on-call 24/7)

Physical Demands:

Physical Restraint

Manual Guidance

Blocking Assaults

Extended Lifting & Standing

Running

Driving

Special Work Conditions:

Home like – settings, single family homes
Extensive driving

Qualifications

Knowledge/Skills/Experience Required:

Medicated Administration (MAP)
CPR/First Aid
OSHA, HIPAA
Human Rights
Positive Behavioral Supports (PBS)
Pro-Active Alternatives for Behavioral Change (PABC)
Must possess a valid driver’s license and reliable vehicle
Individual Service Plan (ISP) preparation and implementation
Knowledge of legal supervision issues

Education and Experience Required:

Bachelor’s degree in related field strongly preferred
Three years relevant work with people with disabilities;
Four or more years management experience in human services, some management of residential services required
Experience with Massachusetts Licensing and Certification Required
Excellent writing skills and interpersonal communication skills
Certification in knowledge areas

#INDDR1

The pay range for this role is:
82,000 - 85,000 USD per year(Massachusetts)

Quick Apply

Refine Your Search

client services jobs in fitchburg, ma

Residential Director

Residential Counselor

AP/AR Accounting Assistant

Office Assistant

Human Resources Generalist

Administrative Assistant - Fitchburg

Front Desk Receptionist

Employment Specialist

Part-Time Service Associate

Associate Banker I - Leominster

Scheduling Coordinator

Account Manager, Client Services

Client Enrollment Associate

Part Time Wellness Staff

Healthcare Host/Hostess

Office Manager, Leominster

Home Health Aide (HHA)

In-Home Caregiver

IT Support Technician - MSP

Office Assistant

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