Top 323 Customer service representative Jobs in Fitchburg, Ma

Customer Service Representative
Ecological Fibers, Inc. —Lunenburg, MA
- $21 - $23 an hour
- Full-time
- Sales
- Computer literacy
- Basic math
- Profit sharing
- Paid training
Quick Apply
3d
Customer Service Specialist
Sherwin-Williams —Fitchburg, MA
- $20 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
- Paid parental leave
- Disability insurance
3h
Customer Service Representative
JMT Staffing Solutions —Worcester, MA
- From $22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
IPL Schoeller —Leominster, MA
- $57,962 - $72,461 a year
- Hybrid work
- Oracle
- High school diploma or GED
- Business
Quick Apply
Call Center Specialist
Community Health Connections, Inc. —Fitchburg, MA
- Adults
- High school diploma or GED
- Children
- AD&D insurance
- Disability insurance
Quick Apply
Customer Service Representative
Bin There Dump That —Fitchburg, MA
- $18 - $20 an hour
- Full-time
- Bilingual
- Computer literacy
- Residential
- 401(k)
Quick Apply
Customer Service Representative - No Nights, No Weekends
TK Cups-Sorg's —Fitchburg, MA
- $21 - $23 an hour
- Full-time
- Computer literacy
- Mid-level
- Computer skills
- Paid training
- Paid holidays
Quick Apply
Customer Care Administrator
IMA North America Inc —Leominster, MA
- $60,000 - $70,000 a year
- Spanish
- English
- Mid-level
- Profit sharing
- Disability insurance
Quick Apply
Customer Service Associate
Walgreens —Leominster, MA
- $15.00 - $17.50 an hour
- Weekends as needed
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
11d
Customer Service Associate I
Dollar Tree —Fitchburg, MA
- $15.00 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service/Sales
Home Depot —Leominster, MA
- $18 - $21 an hour
- Entry level
Customer Service Representative
Seaman Paper —Leominster, MA
- $25 - $29 an hour
- Full-time
- Mid-level
- Ability to climb stairs
- US work authorization
Quick Apply
Customer Service Associate I
Family Dollar —Fitchburg, MA
- $15.00 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative
AIS —Leominster, MA
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
Quick Apply
Call Center Specialist- Medical
Community Health Connections, Inc. —Fitchburg, MA
- Adults
- High school diploma or GED
- Children
- AD&D insurance
- Disability insurance
Quick Apply
8d
Customer Service Representative
Schweitzer Engineering Laboratories, Inc. —Nashua, NH
- $26.75 - $32.00 an hour
- Full-time
- Computer literacy
- Office
- Travel
- Paid holidays
- Disability insurance
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Gardner, MA
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Customer Service Representative
Authority Brands —Fitchburg, MA
- $17.50 an hour
- Weekends as needed
- High school diploma or GED
- Communication skills
- Entry level
- Paid training
Quick Apply
Customer Service Representative - Billing
Quest Diagnostics —Marlborough, MA
- $17.20 an hour
- 8 hour shift
- Remote
- 18 years or older
- Spanish
- Computer literacy
- Employee stock purchase plan
- Disability insurance
Quick Apply
4d
Verizon Team Member
Pinnacle Path Enterprise —Leominster, MA
- $4,800 - $5,350 a month
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Opportunities for advancement
Quick Apply
3d

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Customer Service Representative

Ecological Fibers, Inc. -
Lunenburg, MA

Quick Apply

Job Details

Full-time
$21 - $23 an hour
3 days ago

Benefits

Profit sharing
Paid training
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer records maintenance
Record keeping
Computer operation
Sales
Computer literacy
Basic math
Desktop applications
Customer support
Customer information system software
Quality data entry
Customer data entry

Full Job Description

Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction through effective communication and problem-solving skills. The ideal candidate will thrive in a fast-paced environment and possess strong interpersonal abilities. Hours are Monday - Friday, 8:30 A.M. to 5:00 P.M.

NO AGENCIES

Responsibilities:

Respond to customer inquiries via phone and/or email in a timely and professional manner.
Provide accurate information regarding products and services to assist customers effectively.
Reviews and enters orders, processes quotes and sample requests.
Handle customer complaints and resolve issues with empathy and efficiency.
Maintain detailed records of customer interactions in our computerized system.
Collaborate with team members to improve overall customer experience.
Ability to interact with various departments such as accounting, production, procurement, shipping and sales.
Participate in training sessions to enhance product knowledge and customer service skills.

Requirements:

Excellent verbal and written communication skills; multilingual or bilingual abilities are a plus.
Strong math skills are essential.
2+ year's experience in Customer Service, previous experience in an office environment is preferred.
Strong customer support skills with a focus on sales techniques.
Ability to manage multiple tasks while maintaining attention to detail.
Proficient in using computers and various software applications for data entry and record keeping.
A positive attitude, strong work ethic, and willingness to learn are essential for success in this role.

Physical Requirements: While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with suppliers, co-workers and customers. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job.

About Ecological Fibers:

The world leader in manufacturing premier, environmentally sound, cover and bindery materials for the book, stationery, packaging, and security documents industries. Through our water-based acrylic coatings and our innovative, sustainable technologies, we provide vibrant, solvent-free materials that highlight your projects through color and texture.

Ecological Fibers is a family owned and operated manufacturing facility located in Lunenburg, MA. We treat our employees as part of our family and still honor traditional values that other manufacturing companies have stopped providing, such as: Holiday Parties, Summer Outings, Employee Appreciation Events like on-site BBQ's, Pizza Parties and more. In addition to all of the "fun stuff" we also offer room for growth, advancement, competitive pay rates and an excellent benefits program that includes: Medical, Dental, Vision, Company paid Life Insurance, Long-Term Disability, as well as a 401(k) Plan which includes a company match, Profit Sharing Plan and 12 Paid Holidays. We pride ourselves in being a place where employees want to come to work!

Ecological Fibers, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, religious creed, national origin, citizenship, marital status, sex, sexual orientation/gender identity, age, or genetic information. We E-Verify.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Vision insurance

Shift:

Day shift

Ability to Commute:

Lunenburg, MA 01462 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in fitchburg, ma

Customer Service Representative

Customer Service Specialist

Customer Service Representative

Customer Service Representative

Call Center Specialist

Customer Service Representative

Customer Service Representative - No Nights, No Weekends

Customer Care Administrator

Customer Service Associate

Customer Service Associate I

Customer Service/Sales

Customer Service Representative

Customer Service Associate I

Customer Service Representative

Call Center Specialist- Medical

Customer Service Representative

Pharmacy Customer Service Associate

Customer Service Representative

Customer Service Representative - Billing

Verizon Team Member

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