At MoneyGram, we're combining the strength of a trusted global brand with the agility of a tech-forward, growth driven culture. With 80+ years of experience and a presence in more than 200 countries and territories, we've built a foundation of stability and trust to help millions of people around the world send funds quickly, securely, and affordably.
We're looking for bold thinkers, builders, technologists, and sellers who want real ownership of their work, thrive in collaborative environments, and are energized by solving complex challenges. Here, you'll have the opportunity to make a measurable impact - fast.
If you're eager to shape the future of cross-border payments and financial services, join us as we transform how the world moves money.
About the Role
We’re looking for a Senior Director, Product Manager to lead MoneyGram Balance, our stablecoin-powered digital wallet. This is a senior Product Management role that owns the vision, strategy, and end-to-end delivery of a product that is changing how MoneyGram customers hold, receive, spend, and send money across borders.
You will own every dimension of the product, and you will be accountable for the full product. Because Balance is a new product at MoneyGram, you will work in close partnership with Marketing on go-to-market, and with Compliance, Legal, Design, and commercial third parties to bring the product to market.
This is a highly visible role reporting directly to the CPTO, with a mandate to build a global product organization over time. You will hire and develop a team of Product Managers based in key markets such as LATAM, Africa, and APAC, who will report to you as the product scales.
Where the Product Is Today
The team has launched Colombia and El Salvador and is preparing for additional country launches and features. You will inherit this foundation and drive the next phase. Near-term priorities include extending receiver features to every country MoneyGram serves, expanding the Balance to more LATAM countries, and planning for the launch of additional features.
What You’ll Own
Product Vision & Strategy
- Define and own the multi-year vision, strategy, and roadmap for MoneyGram Balance, aligned to company growth objectives and to a fast-moving stablecoin and cross-border payments market.
- Serve as the senior product leader and internal champion for Balance, building executive alignment and securing investment for a new product.
- Work closely with the GM of MoneyGram Online, and finance, to manage the P&L for the product, balancing customer value, unit economics, and long-term platform extensibility.
Receiver Experience
- Own the strategy and roadmap for the receiver experience, making it easy for recipients to access, hold, and use funds sent to their MoneyGram Balance.
- Extend receiver features to every country MoneyGram serves, building on the current footprint of 150 countries
- Continue to deepen engagement through new features such as bi-directional messaging.
Stored Balance & Everyday Money
- Expand stored Balance across markets, with a near-term priority of LATAM countries, building on the US-to-Colombia and El Salvador launches.
Cross-Functional Delivery
- Be accountable for all aspects of the product, working closely with Compliance and Legal to navigate licensing, AML and KYC, and stablecoin regulatory requirements across markets.
- Partner with Design to deliver an intuitive, trustworthy experience for customers’ money.
- Manage commercial third parties, including stablecoin partners, card networks, and banking and payment providers, as core delivery partners.
- Work closely with Marketing on go-to-market strategy, positioning, launch sequencing, and adoption for a new product.
Team & Global Scale
- Build and lead a global product team over time, hiring and developing Product Managers located in key markets such as LATAM, Africa, and APAC.
- Set the operating model, standards, and ways of working for a distributed product organization spanning multiple regions and time zones.
What You Bring
- 12 or more years of product management experience, including significant time leading fintech, payments, wallet, card, or crypto and stablecoin products.
- A track record of taking new products from concept to launch and scale, ideally in regulated financial services.
- Experience managing and growing product teams, including managers or senior individual contributors, ideally across geographies.
- Strong experience working with Compliance, Legal, and Risk on regulated products, treating regulation as a design constraint to work within.
- Commercial acumen and hands-on experience managing third-party partners such as card networks, issuers, and stablecoin or banking providers.
- A close working relationship with Marketing on go-to-market, with an understanding that launching a new product depends as much on adoption as on build.
- Excellent executive communication and stakeholder management, with the ability to align leadership and bring cross-functional teams together.
- Comfort operating in ambiguity, with the judgment to know when to test and when to scale.
We’re looking for a product leader who can:
- Set a clear vision for a new product and bring the organization along.
- Operate end-to-end, from regulatory strategy and partner negotiations to customer experience details.
- Build structure and a high-performing global team where none exists yet.
- Drive measurable adoption and business outcomes while building durable product foundations.
- Earn trust across leadership, Compliance, Legal, Design, Marketing, and commercial partners through clarity, ownership, and transparency.
The salary/pay rate listed below is a good faith determination that may be offered to a successful applicant for this position at the time of this job advertisement based on the company hiring process and budget for this role and may be modified in the future. Actual compensation may vary from posting based on geographic location, work experience, and/or skill level.
Here Are Some Reasons You Will Love Working At MoneyGram!
- Remote first flexibility
- Generous PTO
- 13 Paid Holidays
- Medical / Dental / Vision Insurance
- Life, Disability, and other benefits
- 401k with competitive Employer Match
- Community Service Days
- Generous Parental Leave
MoneyGram does not sponsor US work authorizations for this job position including H-1Bs, O-1, and TN. MoneyGram also does not hire F-1s working on EAD for this position.
About MoneyGram
MoneyGram is a global payments network built to move money across borders with speed, simplicity and trust. Its omnichannel platform empowers consumers, developers and agents to transfer cash, fiat and stablecoin however it works best for them.
The company serves over 50 million customers a year across 200+ countries and territories, nearly half a million retail locations and a rapidly expanding digital ecosystem reaching billions of devices. As one of the most recognized and trusted names in global payments, MoneyGram continues to reinvent how money moves - helping people around the world support their loved ones and build better futures.
MoneyGram is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law.
