Top 1039 Member services representative Jobs in Florence, Ky

Member Services Representative
UK Credit Union —Edgewood, KY
- $25.57 - $27.20 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
Member Services Representative (32016)
University of Kentucky Federal Credit Union —Edgewood, KY
- $25.57 - $27.20 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
Patient Services Representative - Front Desk - Crestview Hills, KY
The Dermatology Group —Crestview Hills, KY
- Ability to walk for extended periods
- Ability to climb stairs
- High school diploma or GED
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Adam Worrell - State Farm Agent —Hebron, KY
- $50,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Member Services Representative Part Time Weekends
Planet Fitness - Midwest Management Group —Florence, KY
- Part-time
- 18 years or older
- CPR Certification
- Computer literacy
- Gym membership
Quick Apply
Customer Service Representative
Vincent Lighting Systems —Erlanger, KY
- $21 - $26 an hour
- Full-time
- Pass drug screening
- Office
- Ability to lift 50 pounds
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Jalen Hudson - State Farm Agent —Erlanger, KY
- $45,000 - $60,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Allison Hornback - State Farm Agent —Erlanger, KY
- $40,000 - $60,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- 401(k)
- Paid time off
Quick Apply
Member Services Representative
Planet Fitness - Midwest Management Group —Newport, KY
- Full-time
- 18 years or older
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Member Service Representative - Weekends
Planet Fitness - Midwest Management Group —Fort Wright, KY
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Member Service Representative
OWEN ELECTRIC COOPERATIVE INC —Dry Ridge, KY
- Office
- High school diploma or GED
- Math
- Health insurance
- 401(k)
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Adam Worrell - State Farm Agent —Hebron, KY
- $40,000 - $50,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Receptionist - Part Time
City of Covington —Covington, KY
- $18 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
7d
Customer Service Representative - State Farm Agent Team Member
Jalen Hudson - State Farm Agent —Erlanger, KY
- $45,000 - $55,000 a year
- Full-time
- Spanish
- Office
- Communication skills
- Paid time off
- Opportunities for advancement
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Matt Estes - State Farm Agent —Florence, KY
- Part-time
- Communication skills
- Entry level
- Paid time off
- Opportunities for advancement
Quick Apply
Member Service Representative - Full Time Mornings
Planet Fitness - Midwest Management Group —Florence, KY
- Full-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Medical Call Center Representative
Pain Specialists of Cincinnati —Edgewood, KY
- From $15 an hour
- Full-time
- Medical office experience
- English
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Allison Hornback - State Farm Agent —Erlanger, KY
- $50,000 - $75,000 a year
- Full-time
- Communication skills
- Marketing
- Entry level
- 401(k)
- Paid time off
Quick Apply
Client Experience Representative
PayrollPartners —Fort Wright, KY
- $23 - $33 an hour
- Full-time
- Research
- High school diploma or GED
- Math
- Health savings account
- Disability insurance
Quick Apply
Sales Manager - Ready Mix Concrete - Cincinnati, OH
Smyrna Ready Mix, LLC —Cincinnati, OH
- Full-time
- Construction site
- Mid-level
- Office
- Paid holidays
- Disability insurance

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Member Services Representative

UK Credit Union
Edgewood, KY

Apply Now

Job Details

Full-time
$25.57 - $27.20 an hour

Qualifications

High school diploma or GED

Full Job Description

Title: Member Services Representative

Department: Retail Branches

Reports To: Branch Sales Manager III

Job Grade: 8

FLSA: Non-Exempt Last Modified: 3-24-2025

It’s a Job … Only better!

At UKFCU, we’re more than a Credit Union – we’re a community, and we’ve been proudly serving our members since 1937! As a rapidly growing, not-for-profit organization, we’re dedicated to making a real difference in the lives of our members and employees alike. If you’re looking for a workplace where you can grow, make an impact, and have fun while helping others, UKFCU is the place for you!

Why This Role Matters

As a Member Services Representative, you will be the face of UKFCU, providing essential financial services and support to our members. You will process transactions, assist with account inquiries, and educate members about credit union products that align with their financial needs. Your ability to provide exceptional service will directly contribute to member satisfaction and the success of our organization.

What You’ll Do

Member Services & Transaction Processing:

Provide account services, including deposits, withdrawals, check cashing, and loan payments.
Follow transactional guidelines to safeguard our members and credit union while processing account-related requests.
Update member account records as needed, maintaining accurate records of member transactions.

Sales & Relationship Building:

Interview members to assess financial needs and recommend appropriate credit union products.
Cross-sell credit union services, including loans, savings plans, and financial tools.
Participate in sales development training and activities to enhance service offerings.
Regularly contact members via email and phone to maintain relationships and share sales opportunities.

Account Management & Compliance:

Notarize documents, research accounts, perform account maintenance, open deposit accounts (consumer, business, IRA), originate loan applications, inform members of loan decisions, explain loan documents to members.
Ensure compliance with federal, state, and local regulations.
Maintain confidentiality of member and employee information.

Operational Support & Problem Resolution:

Assist in resolving member concerns, escalating issues as necessary.
Reconcile cash drawers and maintain accurate cash handling procedures.
Stay updated on industry trends, competitor practices, and regulatory changes.

Who You Are

Experience & Education

Three to five years of similar or related experience preferred.
High school diploma or equivalent required.
Experience with customer service and financial transactions preferred.

Skills & Strengths

Strong customer service and communication skills.
Ability to perform financial calculations and handle cash transactions accurately.
Proficiency in financial software and Microsoft Office applications.
Ability to multitask and manage time effectively.

Key Traits

Professionalism in all interactions.
Integrity in decision-making and compliance practices.
Commitment to teamwork and collaboration.
Accountability for meeting performance goals and deadlines.
Adaptability to changing policies and regulatory requirements.

What’s In It for You?

Competitive salary and industry-leading benefits.
Opportunities for professional growth and leadership development.
A chance to make a lasting impact on our members and the organization’s future.

Legalese

Equal Opportunity Employer
UKFCU is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.

At-Will Employment
Employment with UKFCU is deemed “at-will,” which means that either you or the company may terminate the employment relationship at any time, with or without cause or notice, unless otherwise provided by law.

Physical and Cognitive Demands
This role requires a blend of physical activity and mental focus to effectively perform its essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. Key physical activities include sitting, standing, walking, and occasional lifting (up to 25 pounds). You’ll also use your hands for various tasks, reach with your arms, and engage in conversations. Vision requirements include the ability to focus, perceive depth, and distinguish colors. Cognitive abilities essential for this role include judgment, auditory perception, memory, reasoning, and occasional persuasion.

Work Environment
You’ll primarily work indoors in a comfortable, climate-controlled office setting. The noise level is typically moderate, ensuring a focused yet dynamic work environment. Reasonable accommodations will be provided as needed to support an inclusive workplace.

This job description provides a general overview of the responsibilities and expectations for this role. It is not a comprehensive list of tasks, and employees may be asked to take on additional duties to support team success.

This position requires fully on-site work.

Apply Now

Refine Your Search

member services representative jobs in florence, ky

Member Services Representative

Member Services Representative (32016)

Patient Services Representative - Front Desk - Crestview Hills, KY

Customer Relations Representative - State Farm Agent Team Member

Member Services Representative Part Time Weekends

Customer Service Representative

Customer Relations Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Member Services Representative

Member Service Representative - Weekends

Member Service Representative

Customer Service Representative - State Farm Agent Team Member

Receptionist - Part Time

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Member Service Representative - Full Time Mornings

Medical Call Center Representative

Customer Relations Representative - State Farm Agent Team Member

Client Experience Representative

Sales Manager - Ready Mix Concrete - Cincinnati, OH

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