Top 108 Customer service Jobs in Florence, Sc

Career Development Specialist (Call Center Representative)
EmployReward Solutions, Inc. —Florence, SC
- Full-time
- Microsoft Word
- Background check
- Spanish
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
Opus Packaging - Florence —Florence, SC
- Full-time
- 18 years or older
- Mid-level
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Motion Industries (MOT) —Florence, SC
- Full-time
- Sales
- Computer literacy
- 3 years
- Paid holidays
- Health insurance
Quick Apply
4d
Customer Service Representative
U-Haul —Florence, SC
- Part-time
- Clean driving record
- Forklift
- High school diploma or GED
- Paid holidays
- Health insurance
Customer Service Representative
Swift Services Heating, Cooling, & Electric —Florence, SC
- $15 - $18 an hour
- Year round work
- Office
- Residential
- Administrative experience
- Paid holidays
- Health insurance
Quick Apply
5d
Customer Service Associate I
Dollar Tree —Florence, SC
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Associate
Roses/Roses Express/Maxway/Bills Dollar/Super Dollar/Bargain Town/Super 10 —Florence, SC
- Part-time
- Merchandising
- High school diploma or GED
- Organizational skills
Quick Apply
Guest Service Representative - La Quinta
Strand Hospitality Services —Florence, SC
- $12 an hour
- Part-time
- Hotel
- Communication skills
- Ability to lift 25 pounds
- 401(k) matching
Quick Apply
Front Desk Agent
Southern Hospitality —Florence, SC
- $10 - $13 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
Customer Service
KFC —Florence, SC
- Quick service & fast food restaurant
- Food service
- Guest services
Quick Apply
Customer Service Associate I
Family Dollar —Florence, SC
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative
Dove Technologies —Florence, SC
- Full-time
- Research
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
2d
Concierge/Front Desk Full-Time
South Carolina Baptist Ministries For The Aging —Darlington, SC
- Full-time
- HIPAA
- Employment & labor law
- Pre-employment physical examination
Quick Apply
2d
Customer Service Associate Full Time
The Cole Family of Harley-Davidson Dealerships —Florence, SC
- $9 - $31 an hour
- 8 hour shift
- Dealership
- No experience needed
- In-person
- Paid holidays
- Disability insurance
Quick Apply
Customer Service Representative
Circle K —Florence, SC
- Part-time
- Ability to walk for extended periods
- High school diploma or GED
- Food service
- Paid training
- Health savings account
13d
Automotive BDC, SERVICE SUPPORT PERSON
HyundaiCareers.com —Florence, SC
- $14 - $16 an hour
- Full-time
- Office
- High school diploma or GED
- Entry level
Front Desk Agent
Spark by Hilton —Florence, SC
- $9 - $13 an hour
- Full-time
- Bilingual
- Supervising experience
- In-person
- Employee discount
- Professional development assistance
Quick Apply
11d
Customer Service/Sales
Home Depot —Florence, SC
- Entry level
Front Desk Associate
Planet Fitness —Florence, SC
- Part-time
- 18 years or older
- Computer literacy
- Computer skills
- Paid holidays
- Health insurance
Customer Service Agent
Mobile Fleet Inc —Marion, SC
- From $18 an hour
- Full-time
- Office
- Organizational skills
- 2 years
- Health insurance
- Dental insurance

I want to receive the latest job alert for customer service in florence, sc

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service jobs near florence, sc

Customer Service Representative jobs in Florence, SC

Front Desk Agent jobs in Florence, SC

Call Center Representative jobs in Florence, SC

Customer Service Representative jobs in Upper Marlboro, MD

Customer Service Representative jobs in Bakersfield, CA

Cabin Service jobs in Los Angeles International Airport, CA

Customer Service Remote Evening jobs in Atlanta, GA

Customer Service Representative jobs in Wilmington, DE

Customer Service Representative Remote Overnight jobs in North Carolina

Remote Sales Representative jobs in Boston, MA

Customer Service Representative jobs in Shreveport, LA

Front Desk Agent jobs in High Point, NC

Front Desk Agent jobs in Cedar Falls, IA

Help Desk jobs in Greenville, SC

Front Desk Agent jobs in Bridgehampton, NY

Part Time It Help Desk jobs in Chicago, IL

Front Desk jobs in Napa, CA

Front Desk Agent jobs in Ocoee, FL

Leasing Agent jobs in Fort Lauderdale, FL

Front Desk Agent jobs in Cobleskill, NY

Career Development Specialist (Call Center Representative)

EmployReward Solutions, Inc. -
Florence, SC

Quick Apply

Job Details

Full-time

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
401(k) matching

Qualifications

Microsoft Word
Customer communication
Outbound sales
Microsoft Excel
Working with individuals with disabilities
Customer service
Call center experience
Writing skills
Client rapport building
Research
High school diploma or GED
Analysis skills
Data entry
Typing
Productivity software
Marketing
Inbound marketing
Quality data entry
Customer data entry

Full Job Description

Do you enjoy making a difference in other people’s lives? ERS, Inc. (EmployReward Solutions) partners with the Social Security Administration as a federal contractor under the Ticket to Work Program (https://www.ssa.gov/work/). We serve as a support system and resource for people with disabilities aiming to reenter the workplace or find employment for the first time, with the goal of achieving financial independence.

We're the HOPE that HELPS!

Seeking candidates to fill a Full-Time Career Development Specialist position, Monday-Friday.

This position is the first connection a potential “Ticketholder” will be in contact with, when exploring the services provided by ERS and the Ticket to Work program. It is imperative for the person filling this position to demonstrate empathy and patience, while offering clear and positive information.

Available shift hours: 9AM-6PM available

RESPONSIBILITIES

Explain the Ticket to Work program and Social Security benefits to potential program participants referred to as “Leads”. After signup they are referred to as “Ticketholders."

Handle high-volume (i.e. minimum of 150 calls) of inbound/outbound calls/texts/emails each day.

Conduct suitability screening for the Ticket to Work program to ensure a strong lead match. If not suitable for Ticket to Work program, the lead is referred to other programs and/or provided guidance on other potentially suitable programs.

Identify the lead’s needs through active listening to generate interest, establish eligibility, and determine service needs (e.g., resume writing, interest assessments, creating job search accounts)

Document lead’s needs, scheduling follow-up appointments, interactions, direct calls to Career Coaches, Individual Work Plan (IWP) and outcomes in Phoenix.

Ensure the lead’s understanding of all program protections and services offered by the program by asking questions regarding understanding the program.

Verifying and protecting personal identifying information through email.

Conduct additional online research and review Social Security guidelines.

Creating a “WOW” factor in every interaction through exceptional communication skills and taking ownership of the interaction.

Consistently meet key performance indicators (minimum # of calls, 85 audit score of quality and a minimum of 18 IWPs per month)

Provide encouragement to each potential candidate by providing information and active listening.

Cybersecurity training as required.

Participate in annual update training regarding changes in Social Security program.

REQUIRED SKILLS

Able to work and succeed in a call center environment.

Customer service experience in a call center environment preferred.

Must be able to pass a background check and security clearance through Social Security.

Prior Outbound/Inbound marketing experience

Teamwork environment.

Excellent communication and interpersonal skills (oral/written)

Microsoft proficient in use of Word, Excel, PDF files; ability to navigate with dual monitors.

Strong data entry and typing skills.

Ability to multi-task, meet goals, objectives, and expectations.

Flexibility, attention to detail, and time management.

Strategic decision-making and problem-solving skills.

Ability to handle calls to/from individuals with physical or mental disabilities.

Demonstrates passion, articulate, empathy, patience, and caring.

Research skills for career mapping.

EDUCATION

Associate or bachelor’s Degree preferred (Social Work, Psychology, Business or related field)

High School Diploma or GED required.

PREFERRED

Ideal candidate will have experience working with adults with disabilities
Passionate, articulate, empathetic, patient, and caring
Bilingual (Spanish) a plus

On-The-Job Training: ERS provides comprehensive training to ensure the success of our employees. We have developed a hybrid training program that combines traditional classroom-style learning as well as hands-on learning including observations, peer-to-peer training, and practical application exercises. This holistic approach will equip you with the skills, knowledge, and practical experience necessary to excel in your role as a Career Development Specialist.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Vision insurance

Application Question(s):

Are you willing to undergo a background check and maintain necessary security clearance as required by the Social Security Administration?

Language:

Spanish (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer service jobs in florence, sc

Career Development Specialist (Call Center Representative)

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Associate I

Customer Service Associate

Guest Service Representative - La Quinta

Front Desk Agent

Customer Service

Customer Service Associate I

Customer Service Representative

Concierge/Front Desk Full-Time

Customer Service Associate Full Time

Customer Service Representative

Automotive BDC, SERVICE SUPPORT PERSON

Front Desk Agent

Customer Service/Sales

Front Desk Associate

Customer Service Agent

I want to receive the latest job alert for customer service in florence, sc

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected