Top 3162 Customer service team lead Jobs in Florence Graham Ca

LEAD CUSTOMER REGISTRATION REPRESENTATIVE
Eisner Health —Los Angeles, CA
- $24.00 - $29.30 an hour
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid jury duty
- Health savings account
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Customer Service Lead
Brio Water Technology, Inc. —City of Industry, CA
- $30 - $35 an hour
- Full-time
- Microsoft Outlook
- Inventory management
- Mid-level
- Paid holidays
- Health insurance
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Customer Service en Español
VIRAGO —Downey, CA
- $29 - $33 an hour
- Part-time
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Customer Service Representative
Veritiv —Fullerton, CA
- $56,300 - $92,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- 1 year
- Health savings account
- AD&D insurance
Treasury Management Support Team Lead
MidFirst Bank —Los Angeles, CA
- $70,000 - $105,000 a year
- Hybrid work
- Word processing
- Mid-level
- Office
- Paid holidays
- Health insurance
Personal Injury Firm Operations Manager
Anand Desai Law Firm —Glendale, CA
- $71,000 - $150,000 an hour
- Full-time
- Customer service
- Mid-level
- 3 years
- Paid holidays
- Health insurance
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HR Operations Manager
Prestige Legal Solution, P.C. —Los Angeles, CA
- From $100,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Free parking
- AD&D insurance
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Customer Service Operations Supervisor
Giggle Fiber, LLC —Monrovia, CA
- $70,000 a year
- Full-time
- Microsoft Excel
- 5 years
- English
- Health insurance
- Dental insurance
Quick Apply
Customer Service Account Manager – Transportation
True Star Transit —San Fernando, CA
- $20 - $24 an hour
- 8 hour shift
- Background check
- ERP systems
- Mid-level
- Health insurance
- Dental insurance
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Senior Import Logistics Operations /Customer Services
TOPASIA INTERNATIONAL LOGISTICS US. CO.,LTD —West Covina, CA
- From $60,000 a year
- Full-time
- Customer service
- English
- Mid-level
- Paid holidays
- Health insurance
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Customer Service Representative Lead (Bilingual Mandarin)
Clever Care Health Plan —Arcadia, CA
- $26.15 - $30.53 an hour
- Weekends as needed
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
Sales and Marketing Operations Manager
Sling Pilot Academy —Torrance, CA
- $75,000 - $85,000 a year
- Weekends as needed
- Marketing
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
12d
Freight Forwarding Operations and Customer Service Agent - Air Export
DP World —Long Beach, CA
- From $65,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
10d
Supervisor, Stage Integration, Second Shift
Relativity Space —Long Beach, CA
- $118,000 - $178,000 a year
- Supervising experience
- Organizational skills
- Senior level
- Opportunities for advancement
Quick Apply
Insurance Customer Service Representative - Mandarin Speaker Required
State Farm Agency —Hacienda Heights, CA
- $40,000 - $60,000 a year
- Part-time
- English
- Office
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Assistant Operations Manager
TuttiQuanti LLC —Van Nuys, CA
- $72,000 - $85,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Paid holidays
- Health insurance
Sales Support Specialist - Beauty and Wellness
Oliveda International Inc. —Culver City, CA
- $20 - $25 an hour
- Weekends as needed
- Research
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
3d
Customer Service Representative - US
GVS —Covina, CA
- Full-time
- Office
- Bachelor's degree
- In-person
Sales Account Representative-Account Management & Big Box Support
Dogtra Company —Garden Grove, CA
- $70,500 - $73,500 a year
- Full-time
- Background check
- Microsoft Outlook
- Inventory management
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative/Bank Teller (Korean Speaking)
Woori America Bank —Los Angeles, CA
- From $40,000 a year
- Full-time
- English
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply

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LEAD CUSTOMER REGISTRATION REPRESENTATIVE

Eisner Health -
Los Angeles, CA

Quick Apply

Job Details

$24.00 - $29.30 an hour

Benefits

Paid jury duty
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Vision insurance
Life insurance

Qualifications

Foreign language proficiency
Computer operation
Phone communication
Dental insurance
High school diploma or GED
Computer skills
Telephone systems
Multi-line phone systems
Clerical experience
Client interaction via phone calls

Full Job Description

Take the next step in your career and join the Eisner Health team! Founded in 1920, Eisner Health provides high-quality, integrated community healthcare to the underserved population in Downtown Los Angeles, Lynwood, Sherman Oaks, Panorama City, and Van Nuys. As one of the largest providers of accessible, free, or low-cost health and social services in the area, Eisner Health offers a wide variety of opportunities from which to choose. So don’t delay, we are waiting to hear from you!

Quick Facts:

Responsible for the oversight of Customer Registration Representatives and the accurate and timely registration of patients for the various clinical and specialty departments. Conducts financial triage and processing of patient’s medical and/or dental insurance information. Responsible for maintaining accurate patient demographics and updating data in patient’s chart and in the computer. Observes customer service standards in dealing with people in person or on the telephone. Incumbents in this position are expected to support all organizational expectations including, but not limited to; customer service, patient's rights, confidentiality of information, the environment of care and Eisner Health initiatives. This includes, but is not limited to:

Welcomes patients to the clinic and provides them with assistance in their registration, as needed.

Ensures that the customer registration representatives make every effort to expedite the processing of patient’s registration.

Reviews patient information and inputs updated demographics in the patient’s chart and/or computer.

Screens every patient for insurance information, or eligibility to any state, County, or private-funded program.

Enters accurate demographic information on every encounter.

Handles patient information with utmost respect and confidentiality.

Assists patients in filling out paper work, if needed.

Maintains the petty cash box and makes sure the cash balances at opening and closing of the shifts

Collects, counts, logs and balances cash transactions accurately.

Enters patient payments into the electronic practice management system and prints out a receipt from the system to give to the patient.

Handles patient’s complaints or concerns in a professional manner. Refers to supervisor or clinical department leads when unable to assist patients.

Upholds the Center’s mission of providing quality care and ensuring patient satisfaction.

Ensures that the verification process is done at a minimum of 1 day prior to the patients’ appointment, the exception being the 1st of the month for Medi-Cal and Medi-Cal managed care eligible patients.

Works with managed care when patients are in need of a pcp transfer

Handles miscellaneous assignments as directed by his/her Manager

Must complete:
- Customer Service Training
- Cultural Sensitivity

Assists in dealing with patient grievance and working with clinic staff to resolve them.

Provides input and participates in Customer Service activities of the Center.

Utilizes and follows the Center’s established customer service standards in conducting his/her duties.

Ensures that his/her co-workers follow customer service standards in conducting their duties.

Must learn about all the services and programs at the Center so he/she can provide accurate information to customers.

Participates in cross-selling and marketing all Center programs and services to the customers.

Works collaboratively and professionally with staff from other departments.

Performs function(s) and provides coverage for his/her co-workers as needed, and as directed by his/her supervisor

Requirements and Qualifications:

Must possess a high school diploma or equivalency.
A minimum of one (2+) year medical clerical experience in the front office. Must know and understand various medical and dental insurance requirements.
Ability to speak, write, and read English and Spanish.
Knowledge and experience in the use of computer, multi-button telephone, and simple business machines; must learn the Center’s computer and telephone system within one month of hire.
Must demonstrate excellent people/customer relation skills; must demonstrate excellent telephone communication skills.

Benefits:

PTO Accrual rate of 7.08 hours per pay period (26 pay periods per year).
9 Paid Holidays.
40 hours of paid Jury Duty time per year.
Medical, Dental, & Vision insurance (HSA eligible, PPO option available).
Flexible Spending Accounts (Healthcare, Dependent Care, & Transportation).
Employer-Sponsored life insurance & long term disability.
30 covered visits for Chiropractic or Acupuncture visits.
401k plan with 3% employer contribution

#EHINDEED

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Pay: $24.00 - $29.30 per hour

Work Location: In person

Quick Apply

Refine Your Search

customer service team lead jobs in florence graham ca

LEAD CUSTOMER REGISTRATION REPRESENTATIVE

Customer Service Lead

Customer Service en Español

Customer Service Representative

Treasury Management Support Team Lead

Personal Injury Firm Operations Manager

HR Operations Manager

Customer Service Operations Supervisor

Customer Service Account Manager – Transportation

Senior Import Logistics Operations /Customer Services

Customer Service Representative Lead (Bilingual Mandarin)

Sales and Marketing Operations Manager

Freight Forwarding Operations and Customer Service Agent - Air Export

Supervisor, Stage Integration, Second Shift

Insurance Customer Service Representative - Mandarin Speaker Required

Assistant Operations Manager

Sales Support Specialist - Beauty and Wellness

Customer Service Representative - US

Sales Account Representative-Account Management & Big Box Support

Customer Service Representative/Bank Teller (Korean Speaking)

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