Top 141 Front desk agent Jobs in Florence Ky

Patient Services Representative - Front Desk - Crestview Hills, KY and Eastgate, OH
The Dermatology Group —Crestview Hills, KY
- Ability to walk for extended periods
- Ability to climb stairs
- High school diploma or GED
Quick Apply
Patient Services Representative - Front Desk - Crestview Hills, KY
The Dermatology Group —Crestview Hills, KY
- Ability to walk for extended periods
- Ability to climb stairs
- High school diploma or GED
Quick Apply
Guest Service Agent
Hilton Garden Inn Florence —Florence, KY
- Hotel
- Entry level
- Paid holidays
- Disability insurance
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Front Desk Associate
Oates Dentistry —Fort Thomas, KY
- $20 - $23 an hour
- Full-time
- Dental office
- Computer literacy
- Administrative experience
- 401(k)
- Paid time off
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10d
Hotel Front Desk Agent - AM
Aloft Newport on the Levee —Newport, KY
- $16 - $17 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
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Guest Services-Hotel Front Desk Agent
SpringHill Suites Cincinnati Airport South —Florence, KY
- From $15 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
- Opportunities for advancement
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Front Desk Representative
Lumina Studio —Cincinnati, OH
- $3,712.89 - $4,471.44 a month
- Full-time
- High school diploma or GED
- In-person
- Communication skills
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9d
Hotel Front Desk Agent
Seva Hospitality —Florence, KY
- $14 - $16 an hour
- 8 hour shift
- Computer literacy
- Hotel
- Organizational skills
- Health insurance
- Dental insurance
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Front Desk Associate
Staybridge Suites Florence Cincinnati South —Florence, KY
- $13 - $15 an hour
- Part-time
- Computer literacy
- Hotel
- Accounting
- Opportunities for advancement
Quick Apply
Front Desk Agent
Residence Inn by Marriott Cincinnati Airport —Erlanger, KY
- Full-time
- Residential
- Hotel
- High school diploma or GED
- Paid jury duty
- Employee assistance program
Quick Apply
Front Desk Associate
Holiday Inn Express & Suites - Florence, KY —Florence, KY
- Weekends as needed
- Basic math
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Cincinnati Marriott at RiverCenter —Covington, KY
- Microsoft Outlook
- Hotel
- High school diploma or GED
Quick Apply
Hotel Front Desk
TownePlace Suites by Marriott Cincinnati Airport South —Florence, KY
- $13 - $15 an hour
- Full-time
- Computer literacy
- English
- Hotel
- Opportunities for advancement
Quick Apply
Front Desk
Candlewood Suites South Cincinatti —Erlanger, KY
- Weekends as needed
- Hotel
- High school diploma or GED
- Data entry
Quick Apply
Hotel Front Desk Attendant
Homewood Suites by Hilton Florence —Florence, KY
- $13.50 - $14.50 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- Driver's License
Quick Apply
Front Desk Associate
Over-the-Rhine Community Housing —Cincinnati, OH
- $17 - $19 an hour
- Part-time
- Sanitation
- High school diploma or GED
- Organizational skills
- Paid time off
- Employee assistance program
Quick Apply
6d
Embassy Suites Cincinnati Rivercenter Covington - Front Desk Agent
Aimbridge Hospitality —Covington, KY
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
13d
Hotel Front Desk Attendant
Tru by Hilton Florence —Florence, KY
- $13.50 an hour
- 8 hour shift
- Hotel
- High school diploma or GED
- 21 years or older
Quick Apply
Guest Sales Associate Front Desk
European Wax Center —Crestview Hills, KY
- $13 - $16 an hour
- Part-time
- No education required
- Front desk
- In-person
- Paid time off
- Employee discount
Quick Apply
Front Desk 3rd shift part time
Red Roof Inn Erlanger KY —Erlanger, KY
- $11 - $13 an hour
- 8 hour shift
- Hospitality
- Customer service
- Hotel
- Flexible schedule
Quick Apply
6d

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Patient Services Representative - Front Desk - Crestview Hills, KY and Eastgate, OH

The Dermatology Group -
Crestview Hills, KY

Quick Apply

Job Details

Qualifications

In-person patient registration
Record keeping
Medical chart preparation
Patient question and concern management
Maintaining an organized workspace
Operations coordination
Greeting customers
Patient complaint handling
Assisting medical staff
Incident Escalation
Phone call screening
Medical scheduling
High school diploma or GED
Documentation tools
Customer engagement
Desktop applications
Productivity software
Phone triage
Clean workspace maintenance
Managing patient records
Care coordination
Referral coordination
Escalation handling
Entry level
File organization

Full Job Description

Position Summary:

We are seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team. In this vital role, you will ensure seamless patient care by managing registration, appointment scheduling, and clinical call coordination across multiple practices and facilities. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services.

Essential Functions:

To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations:

Patient Engagement: Greet patients warmly and professionally upon arrival. Manage patient registration and appointment scheduling with the highest level of customer service, ensuring a welcoming and efficient experience.
Clinical Call Coordination: Accurately triage and route clinical calls to the appropriate departments or personnel, ensuring timely and precise resolution of patient inquiries.
Documentation Assistance: Support patients in completing required forms and paperwork, providing clear guidance to ensure accuracy and completeness.
Environment Management: Maintain a clean, organized, and inviting work area and lobby to ensure a positive first impression for patients and visitors.
Issue Escalation: Identify and escalate patient concerns to the appropriate team members or departments to maintain service excellence and satisfaction.
Productivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners.
Referral and Record Management: Accurately enter referral information, manage patient records, and ensure that all medical charts are up-to-date and readily accessible.
Reliability: Demonstrate consistent attendance and punctuality to support uninterrupted patient care and team collaboration.
Additional Duties: Perform other tasks as assigned by the supervisor to enhance the efficiency and effectiveness of healthcare operations.

Knowledge, Skills, & Abilities:

High school diploma or equivalent.
0-1 years of customer service experience, preferably in a call center, healthcare, or retail environment.
Proficient in collecting patient payments at the time of service.
Skilled in navigating multiple computer systems simultaneously.
Competent in Microsoft Office applications.
Requires travel to all other locations for The Dermatology Group to meet operational needs.

This role requires a proactive, dependable, and detail-oriented individual with the ability to manage multiple tasks in a dynamic healthcare environment. The ideal candidate demonstrates a strong commitment to patient care and operational excellence.

Physical and Mental Demands:

The physical and mental demands described below are representative of those required to perform this job successfully. Reasonable accommodations may be made for individuals with disabilities:

Physical Requirements:
- Occasionally required to stand, walk, and sit for extended periods.
- Use hands to handle objects, tools, or controls; reach with hands and arms.
- Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl.
- Occasionally lift, push, pull, or move up to 20 pounds.
Vision Requirements:
- Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Note:
This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.

Quick Apply

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front desk agent jobs in florence ky

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