Top 13 Call taker Jobs in Florida

911 Dispatcher
City of Winter Garden —Winter Garden, FL
- $21.25 - $34.65 an hour
- 12 hour shift
- Background check
- 18 years or older
- Spanish
Call Taker
City of Winter Park —Winter Park, FL
- $17.63 - $24.91 an hour
- Weekends as needed
- Research
- High school diploma or GED
- Computer skills
- AD&D insurance
- Disability insurance
Customer Service Representative/ Call-Taker
Wheelchair Transport Service, Inc. —Clearwater, FL
- Background check
- High school diploma or GED
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
Public Safety Communications Call Taker
St. Lucie County Florida —Fort Pierce, FL
- $20 an hour
- Overtime
- Background check
- Clean driving record
- High school diploma or GED
911 Dispatcher I
City of Ocala, FL —Ocala, FL
- $40,000 a year
- Full-time
- Clean driving record
- Experience working with individuals with disabilities
- Word processing
- Paid holidays
- Disability insurance
Public Safety Telecommunicator
Pinellas County Sheriff's Office —Pinellas County, FL
- $57,000 - $82,385 a year
- 12 hour shift
- High school diploma or GED
- Driver's License
- Communication skills
- On-the-job training
9d
Dispatcher
Mr. Electric —Crystal River, FL
- $15 - $18 an hour
- Full-time
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Communication Operator III
Sarasota County Sheriff's Office —Sarasota, FL
- $64,613 - $73,765 a year
- 12 hour shift
- 18 years or older
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
Communications Center Specialist
AmeriCare Ambulance Tampa —Seffner, FL
- $18.00 - $21.79 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Call Taker
MedFleet, LLC —Hudson, FL
- Overtime
- Computer literacy
- Writing skills
- High school diploma or GED
1d
Director of Dispatch Operations
National Health Transport —Miami, FL
- Weekends as needed
- Supervising experience
- Computer skills
- In-person
Quick Apply
Member Service Advisor I- Bilingual (English and Spanish)
Achieva Credit Union —Dunedin, FL
- Weekends as needed
- Spanish
- Microsoft Excel
- Microsoft Outlook
13d

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911 Dispatcher
City of Winter Garden —Winter Garden, FL
Assists Public Safety Call Takers, when needed, with answering emergency and non-emergency phone calls, gathering information to determine the caller’s needs…
$21.25 - $34.65 an hour
Call Taker
City of Winter Park —Winter Park, FL
Receive all incoming 9-1-1 and routine telephone calls. Research stolen property using FCIC/NCIC, perform license, registration and persons queries.
$17.63 - $24.91 an hour

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Dispatcher/Order Taker - Ready Mix Concrete
Ellis Brothers, Inc. —Mount Vernon, OH
*Customer & Driver Liaison:* Maintain constant communication with field supervisors, commercial accounts, homeowners, and CDL drivers to handle changing site…
$25.20 - $30.34 an hour
Quick Apply
National Accounts Service Coordinator
KANAWHA SCALES & SYSTEMS LLC —Columbus, OH
There will be prolong periods of sitting and working at a computer and answering incoming calls. Field all service-related phone calls/emails and efficiently…
$22 - $24 an hour
Quick Apply

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call taker jobs near florida

911 Dispatcher

City of Winter Garden -
Winter Garden, FL

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Job Details

Full-time
$21.25 - $34.65 an hour

Qualifications

High school diploma or GED
Individual consumer customer service
Typing

Full Job Description

911 Dispatcher - Public Safety Telecommunicator

Sign-on Bonus of up to $5,000.00 for experienced Dispatchers. Bonus amount calculated based on total years of experience.

Pay is qualification based with a range of $21.25 - $34.65 per hour.

Experienced Dispatchers qualifications will be considered when determining starting rate!

The hourly starting rate for entry level 911 Dispatchers is $20.94 per hour. Due to a shift differential, Telecommunicators who work the overnight shift, earn an additional $1.00 per hour and are paid $21.94 per hour.

This position requires the ability to work rotating 12-hour shifts, holidays, weekends, and emergencies, including overtime, if deemed necessary.

This positon requires an online three minute typing assessment.

WORK OBJECTIVE

Performs highly responsible, specialized work in receiving and prioritizing incoming calls for service and then dispatching emergency and non-emergency personnel and resources through the Police Computer Aided Dispatch (CAD) system. Responsible for obtaining and entering information from these calls and assigning appropriate priorities, signals, and codes to dispatch police units to locations where assistance is required, while also monitoring multiple frequencies and viewing multiple computer/camera screens. Responsibilities also include acting as a liaison with other Law Enforcement agencies through the use of radio, teletype and telephone equipment. The position works within the scope of established laws, rules, and regulations of the work, however, is expected to exercise considerable judgment and initiative in performing work under the established policies and procedures.

ESSENTIAL FUNCTIONS

Assists Public Safety Call Takers, when needed, with answering emergency and non-emergency phone calls, gathering information to determine the caller’s needs and entering information into the Computer aided dispatch (CAD) system.
Receives and assigns complaints to appropriate mobile units for Police Service to resolve calls while also relaying requests from mobile units to appropriate individuals.
Alerts/dispatches police units to locations where assistance is required, keeping track of the status and location of on-duty police units.
Monitors other Public Safety Radio channels for information pertinent to this agency.
Maintains accurate status records of all Department units through various logs.
Provides callers with lifesaving instructions in life-threatening situations.

Operates base station radio network using the various assigned frequencies.
Operates the CAD system, radio equipment, and teletype as part of the F.C.I.C. and N.C.I.C. Network.

Performs other duties as assigned by Communications management or a command officer.

The Communications Unit works 24 hours, 365 days a year including holidays. Applicants must be available to work 12-hour shifts that may include weekends, late night and/or holidays as well as the possibility to work extended hours with short notice and the potential for mandatory overtime.

MINIMUM QUALIFICATIONS

At least eighteen (18) years of age, with a High School Diploma or GED equivalent.
Ability to type proficiently at a minimum speed of THIRTY (30) words per minute.
Ability to pass/obtain a Public Safety Telecommunicator certification within 12 months from date of hire.
Ability to work rotating 12-hour shifts, holidays, weekends, and emergencies, including overtime, if deemed necessary.
Be tobacco free and remain tobacco free throughout employment.
Be drug free and subject to random drug screens throughout employment.
Previous experience with another law enforcement agency, current/prior certification as a Public Safety Telecommunicator, prior experience transmitting and receiving messages over a radio, and/or bilingual in both English and Spanish are highly desirable, but not required.

Applicants who qualify are required to pass applicable testing and a complete background investigation including computer based testing; interviews; polygraph examination, prior employment, fingerprint and background check (includes complete driving record and criminal history), medical examination, and a drug screen.

Exceptions to the minimum qualifications must be reviewed by the Human Resources Director and approved by the City Manager prior to job offer.

KNOWLEDGE, SKILLS AND ABILITIES

Ability to operate/use radio and telephone transmitting and receiving equipment, fax, copier, computer, and various types of computer software.
Ability to react calmly, quickly, and promptly when handling emergency situations for sustained periods of time.
Must maintain a professional demeanor; demonstrate courtesy, diplomacy, tact and discretion; and provide excellent customer service.
Must be detail-oriented with multitasking skills, initiative, a desire to help others, and the ability to function as a team member.
Ability to communicate clearly, effectively and concisely, both orally and in writing; engage in active listening and critical thinking; and make sound decisions during stressful situations.
Ability to make sound decisions based on policy and procedures when handling escalated, sensitive and unique situations.
Ability to maintain flexibility and adaptability when performing tasks and duties in a dynamic environment.
Ability to learn the City’s geography including key buildings and landmarks.

PHYSICAL & ENVIRONMENTAL DEMANDS

The work is sedentary in nature and requires sitting for prolonged periods of time wearing a headset, which restricts movement in the work area. May include periodic standing and walking and lifting or moving light items associated with clerical office operations.

Requires the sustained ability to use close and peripheral vision; talk; hear; use hands and fingers to handle, feel, and type; and hands and arms to reach and handle.
Work is performed in an enclosed area with moderate background noise from radios, telephones, teletype machines and other equipment.

The City of Winter Garden is an Equal Opportunity Employer. In compliance with Equal Employment Opportunity guidelines and the Americans with Disabilities Act, the City of Winter Garden provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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Refine Your Search

call taker jobs in florida

911 Dispatcher

Call Taker

Customer Service Representative/ Call-Taker

Public Safety Communications Call Taker

911 Dispatcher I

Public Safety Telecommunicator

Dispatcher

Communication Operator III

Communications Center Specialist

Call Taker

Director of Dispatch Operations

Member Service Advisor I- Bilingual (English and Spanish)

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