Top 291 hotel front office manager Jobs in florida

Front Desk Agent
The Gasparilla Inn —Boca Grande, FL
- Full-time
- Computer literacy
- English
- High school diploma or GED
Quick Apply
Hotel Division Operations Manager
Whetstone Resources —Saint Augustine, FL
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
6d
Front Office Manager
Residence Inn by Marriott —West Palm Beach, FL
- $48,000 a year
- 8 hour shift
- ASE Certification
- Windows
- Residential
Quick Apply
Hotel Front Desk Agent
The National Hotel —Miami Beach, FL
- $18 an hour
- Weekends as needed
- Writing skills
- Windows
- Hotel
- Health insurance
- Dental insurance
Quick Apply
12d
Guest Service Representative - Night Auditor
LIVSMART STUDIOS - PENSACOLA —Pensacola, FL
- Weekends as needed
- Computer literacy
- English
- Mid-level
Quick Apply
Front Office Manager
Grove Hotel Group LTD (Hampton Inn) —Miami, FL
- Mid-level
- Hotel
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
6d
Director of Front Office
Marriott International, Inc —Fort Lauderdale, FL
- $77,000 - $102,000 a year
- Full-time
- Hotel
- High school diploma or GED
- Mentoring
- Relocation assistance
Front Office Manager
Marriott International, Inc —Marco Island, FL
- $89,000 - $117,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
Front Desk Manager
Marriott International, Inc —Kissimmee, FL
- $60,000 - $78,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Front Office Manager - Hotel
Delta Hotels Celebration Orlando —Kissimmee, FL
- $54,000 - $56,000 a year
- Mid-level
- Hotel
- Conflict management
- Health insurance
- Paid time off
Quick Apply
Hotel Front Desk Agent - NEW HOTEL
Lexima —Jacksonville, FL
- $17.50 an hour
- Full-time
- Basic math
- English
- Hotel
- Disability insurance
- Health insurance
Rooms Director
Kimpton Hotels & Restaurants —Miami Beach, FL
- $95,000 - $110,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Part Time Night Auditor
Embassy Suites by Hilton St. Augustine —Saint Augustine, FL
- $18 an hour
- Part-time
- English
- Hotel
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Hotel Guest Service Representative
Lexima —Jacksonville, FL
- $17.50 an hour
- Full-time
- Basic math
- English
- Hotel
- Disability insurance
- Health insurance
Senior HR Generalist
Towne Park —Lake Buena Vista, FL
- $75,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Mid-level
- AD&D insurance
- Paid holidays
Assistant Operations Manager of Residences
Marriott International, Inc —Miami Beach, FL
- $28.85 - $37.50 an hour
- Full-time
- Mid-level
- Residential
- Hotel
7d
Operations Manager
Marriott International, Inc —Orlando, FL
- $61,000 - $90,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
14d
Front Desk Agent
HomeTowne Studios & Suites by Red Roof —Orlando, FL
- $16 - $17 an hour
- Part-time
- Basic math
- English
- Hotel
- Health insurance
- Dental insurance
12d
Rooms Operations Manager - Front Office
Marriott International, Inc —Miami Beach, FL
- $59,000 - $73,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
Front Desk Clerk - Courtyard by Marriott Lake Mary, FL
Hotel Equities —Lake Mary, FL
- $15 an hour
- Part-time
- Sales
- Computer literacy
- Writing skills
- Parental leave
- Employee assistance program
Quick Apply

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Front Desk Agent

The Gasparilla Inn -
Boca Grande, FL

Quick Apply

Job Details

Full-time

Qualifications

Computer operation
Customer communication
Computer literacy
English
High school diploma or GED
Computer skills

Full Job Description

Job Title:

Front Desk Attendant

Reports to:

Front Office Manager, Front Desk Supervisor, Vice President of Operations

Department/Group:

Operations

Effective Date:

October 1, 2024

Location:

On Site

Travel Required:

None

Position Type:

Non-Exempt

On Call:

Job Purpose:

The Front Desk Attendant may be required to service guests in a Bellman or Relief Concierge capacity. The Guest Service Agent meets and greets the Guest showing enthusiasm and willingness to make their stay at the resort a memorable one. The Front Desk Agent is expected to ensure that the level of service provided to the guest is highly individualized and that each guest feels that their comfort and convenience are the principal concerns of The Gasparilla Inn & Club.

Job Duties:

Adheres to the Gasparilla Inn and Club’s 4 Steps to Memorable Service.
Exhibit’s the Gasparilla Inn’s Core Values.
Thorough knowledge of property, space, capacities, room rates, special packages and promotions, daily arrivals, departures, room availability and scheduled in-house group activities.
Maintain complete knowledge and comply with all hotel and departmental policies and procedures.
Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times.
Meet with supervisor to review daily assignments and priorities.
Access all functions of the computer system according to established procedures and standards.
Set up workstation with necessary supplies; maintain cleanliness throughout shift.
Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
Promote positive guest relations to all individuals approaching the Front Desk.
Accommodate all requests for information in a congenial manner.
Process all guest check-ins according to established hotel requirements:
Set up accurate accounts for each guest checking in according to their requirements, i.e. share-with, separate room/tax/incidentals, comps.
File registration cards and vouchers in bucket by room number.
Accommodate room changes expediently.
Handle guest complaints immediately and ensuring guest satisfaction.
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up within 20 minutes to ensure completion and guest satisfaction.
Take record and relay messages accurately, completely and legibly. Distribute hotel personnel messages to appropriate individuals.
Accept and record wake-up call requests.
Issue safe deposit boxes to guests and ensure security of keys.
Distribute all guest and department mail.
Monitor, send and distribute guest faxes.
Document and confirm reservations and cancellations.
Block rooms in the computer and follow through on designated requirements.
Pre-register designated guests and prepare key packets.
Communicate pertinent guest information to designated departments/personnel, i.e. special requests, amenity delivery.
Generate, print and distribute daily and weekly reports.
Resolve discrepancies on the room status report with Housekeeping.
Process all checkouts according to established hotel requirements.
Legibly document pertinent information in the logbook.
Perform computer maintenance procedures for Visual One - Agilys systems.
All other duties as assigned.

Working Conditions and Assignments:

This position does require you to be standing and walking 90% of the time. The position requires bending, twisting, kneeling pushing, pulling, and a high degree of physical exertion while transporting equipment or guest luggage frequently of which will be approximately 60 lbs. This job operates in a high-end hotel. This position will often be assisting guests in outside weather conditions throughout the day. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

This position is full time and regularly requires early morning, late night and weekend shifts.

Acknowledgement:

By signing below, I have reviewed and received a copy of this job description. I understand all the items on this job description and I acknowledge that I am responsible for fulfilling the requirements, qualifications and duties of this position.

Employee Printed:

Date:

Employee Signature:

Date:

Qualifications and Requirements:

Required:

3 months of guest services experience at a high –end hotel, resort, or private club
High School Diploma or equivalent.
Excellent Communication Skills.
Possess a good command of the English language and the ability to clearly and pleasantly communicate with guests, both in person and by telephone.
Working Knowledge of Computers

Preferred:

One year of experience at a luxury hotel.
Associate Degree in Hospitality Management, Business Administration or related field.
One year of cashiering experience.

Quick Apply

Refine Your Search

hotel front office manager jobs in florida

Front Desk Agent

Hotel Division Operations Manager

Front Office Manager

Hotel Front Desk Agent

Guest Service Representative - Night Auditor

Front Office Manager

Director of Front Office

Front Office Manager

Front Desk Manager

Front Office Manager - Hotel

Hotel Front Desk Agent - NEW HOTEL

Rooms Director

Part Time Night Auditor

Hotel Guest Service Representative

Senior HR Generalist

Assistant Operations Manager of Residences

Operations Manager

Front Desk Agent

Rooms Operations Manager - Front Office

Front Desk Clerk - Courtyard by Marriott Lake Mary, FL

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