Top 9 junior customer service Jobs in florida

Customer Service - Wholesale Footwear - Junior Level
BBC International LLC —Plantation, FL
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
Junior Sales Support Representative
Cherrylake, Inc. —Groveland, FL
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- Office
- Continuous improvement
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Steadfast —San Antonio, FL
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Junior Customer Service Representative - Tallahassee, Florida
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Customer Service - Wholesale Footwear - Junior Level

BBC International LLC -
Plantation, FL

Quick Apply

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Work from home
Vision insurance
401(k) matching
Referral program

Qualifications

Customer communication
Teamwork
Microsoft Excel
Microsoft Outlook
Customer returns handling
Customer service
Logistics
Research
Attention to detail
Microsoft Teams
SharePoint
Critical thinking

Full Job Description

Are you a detailed and extremely organized person that is looking for a fast-paced and multi-faceted environment that allows you to stretch your skills and display critical thinking in your everyday work life?  Do you have a history in supply chain (and/or) an uncanny attention to detail that makes following the processes seem like second nature?  Are you looking for a trusting work environment that allows for a hybrid schedule, a collaborative manager that is easy to work with, and compelling assignments that allow you to be self-directed but also has defined processes to follow?  We have an excellent opportunity to offer someone that can easily multi-task and enjoy a very fast pace with lots of competing priorities.  If that sounds like you, APPLY TODAY and evolve your career with BBC International! 

BBC International LLC is an established leader in the footwear industry specializing in sourcing, design, and technology for branded, licensed, and in-house owned brands of footwear. We are currently seeking a Sales Support Coordinator for the Wholesale Division. The Sales Support Coordinator will handle all sales-related functions for a portfolio of brands. This role will report directly to the Sales Support Manager. 

Responsibilities and duties include but not limited to: 

Receive purchase orders (PO’s) via multiple channels and import those orders into BBC’s EDI system. 
Import/export EDI purchase orders and PO changes inclusive of validating accuracy of order details (payment terms, pricing, ship dates, etc.) 
Write and send special production orders for named accounts to our overseas partner/agent and manage ship dates. 
Specify packaging requirements at the PO level. 
Evaluate POs against shipment minimums to determine if domestic/warehouse orders (or) ship direct via distribution center(s). 
Save hard copy manual POs on the internal network in an organized manner. 
Communicate with overseas order processing department and ensure all issues are being addressed in a timely manner. 
Request credit release/payment and allocation for “at once” orders; obtain credit release for terms customers. 
Resolve availability problems (overbook, not avail/partial avail). 
Communicate partial availability prior to start ship and respond according to customer needs. 
Request extensions for any product not available two weeks prior to start-ship date. 
Monitor bulk report and request distribution PO’s; deplete manual POs from bulk order. 
Follow up on various reports (i.e.: extensions for late avail orders, payment issues, chargebacks, etc.). 
Provide supporting documents (BOLs, packing slips, etc.) to finance team for charge back disputes. 
Process return authorization requests for wholesale and e-commerce divisions. 
Attend weekly overbook, past cancel and open bulk order meetings. 
Maintain customer one-sheets and retailer information folder as needed. 
Study new editions of vendor compliance and routing guides; compile/communicate relevant packaging and/or shipping updates as needed. 
Supply partner/agent custom packing materials for special production orders (outer carton labels, retail labels, access to ticketing portals, etc.) 
Maintain best-in-class communication with teams, ensuring accurate & timely communication on all issues related to customer orders. 
Escalate customer issues to completion to sustain customer satisfaction. 
Place sample orders as required by the customer. Act as intermediary between agent and customer to relay comments. 
Any other business as required.

Required skills and qualifications: 

Logistics experience is valued but not required. 
Must be very process driven, detail-oriented, and able to multi-task. 
Demonstrate excellent written and verbal communication. 
Ability to perform research, demonstrate strategic thought processes, and sound judgment. 
Excellent reasoning and problem-solving skills 
Capability to work independently and promote a positive team environment. 
Strong organizational and prioritization skills. 
Microsoft Office proficiency: 
BASIC: Word, Teams, SharePoint. 
INTERMEDIATE: Excel (v-lookup strongly encouraged), Outlook.

Location & Company Benefits: 

Must maintain a regular work schedule, Monday–Friday, 8:30 a.m.–5:00 p.m. This hybrid role requires working onsite in the Plantataion office on Monday and Tuesday.
Medical, Dental, Vision, Life and Short-Term Disability (100% Employer covered) 
401K and company match 
Voluntary Benefits 
Flexible Spending Accounts 
Paid Time Off - Vacation, sick and personal time

Expected hours: 40.0 per week

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance
Work from home

Experience:

Logistics: 1 year (Preferred)
Customer service: 2 years (Required)

Ability to Commute:

Plantation, FL 33324 (Required)

Work Location: Hybrid remote in Plantation, FL 33324

Quick Apply

Refine Your Search

junior customer service jobs in florida

Customer Service - Wholesale Footwear - Junior Level

Junior Sales Support Representative

S&L Front Desk Bilingual Receptionist

Jr. Dispatcher Administrative Assistant

Customer Relations Representative - State Farm Agent Team Member

Junior Customer Service Representative - Tallahassee, Florida

Junior Customer Success Manager

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