Top 21 Msp helpdesk Jobs in Florida

Helpdesk Tier 3
TGIPOWER LLC —Boca Raton, FL
- $80,000 - $90,000 a year
- Full-time
- 6 years
- Writing skills
- Office
- Health insurance
- Dental insurance
Quick Apply
1d
IT SUPPORT SPECIALIST
Prime Vacations —Bradenton, FL
- Full-time
- Hybrid work
- Microsoft Outlook
- 11+ years
- Office
5d
Systems Support Specialist (MSP / IT Support)
Jinx IT Inc. —Longwood, FL
- From $15 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Organizational skills
- Paid training
- Professional development assistance
Quick Apply
12d
Helpdesk Team Lead / Senior Support Technician
Technogroup Inc —Pompano Beach, FL
- $70,000 - $85,000 a year
- Full-time
- Azure
- Windows
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician II
Paradigm IT Group —Altamonte Springs, FL
- $40,000 - $47,000 a year
- Full-time
- Background check
- Mid-level
- Office
Quick Apply
3d
IT Support Engineer
Aspiritech —Coral Gables, FL
- $22 - $26 an hour
- Full-time
- Spanish
- Azure
- English
- Health savings account
- Health insurance
Quick Apply
IT Support Specialist
United Way of Palm Beach County —West Palm Beach, FL
- Full-time
- Mid-level
- Office
- Microsoft Office
- Dental insurance
- Paid time off
Quick Apply
IT Technician
Whatever Computers, Inc. —Boca Raton, FL
- $45,000 - $55,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Paid time off
Quick Apply
7d
Tier 1 Technical Support Analyst- Miami
Klik Solutions, LLC —Miami, FL
- $30,000 - $50,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- Microsoft Office
Quick Apply
Service Desk Supervisor
United Data Technologies —Miramar, FL
- Full-time
- Hybrid work
- 5 years
- Pass drug screening
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
8d
IT Systems Technician I
Syberstone LLC —Wauchula, FL
- $16 - $20 an hour
- Part-time
- Hybrid work
- Windows
- Microsoft Office
- Travel
- Professional development assistance
- Flexible schedule
Quick Apply
Systems Administrator
National Kidney Partners —Port Richey, FL
- $0.73 per mile
- Background check
- Clean driving record
- Computer Science
Quick Apply
MAC Systems Specialist
The Scarlett Group —Jacksonville, FL
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance
Quick Apply
IT Systems Technician II
Syberstone LLC —Wauchula, FL
- $20 - $25 an hour
- Part-time
- Hybrid work
- Mid-level
- Windows
- Microsoft Office
- Professional development assistance
- Flexible schedule
Quick Apply
IT Manager
Cornerstone Tree Farm —Dade City, FL
- $90,000 - $105,000 a year
- Full-time
- Continuous improvement
- Senior level
- Leadership
Quick Apply
Manager, IT Network & Operations
Jushi —Boca Raton, FL
- Full-time
- 8 years
- Contracts
- Senior level
- Paid holidays
- Disability insurance
Quick Apply
Systems Engineer
CIO Technology Solutions —Tampa, FL
- Full-time
- Mid-level
- SQL
- Mentoring
- Paid time off
Quick Apply
3d
Senior Account Executive – New Business
KairosIT —Miami, FL
- $80,000 - $200,000 a year
- Full-time
- Hybrid work
- Google Workspace
- 5 years
- Office

More jobs to discover

Find similar jobs that you might be interested in.

Desktop Support Analyst
Allied Staff Augmentation Partners, Inc. —Tampa, FL
Documentation: Maintain accurate and up-to-date documentation of technical procedures, troubleshooting steps, and system configurations.
$30 - $35 an hour
Quick Apply
8h
IT Support Specialist
JobSquad Staffing Solutions —Hialeah, FL
Familiarity with data analysis, APIs and System integrations., AI tools. This role ensures smooth daily operations by providing technical support,…
$23 - $25 an hour
Quick Apply

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Support Specialist II
THE VILLAGE NETWORK —Columbus, OH
Associate or bachelor’s degree in an information technology related field. Provides technical support and guidance to end users, resolving issues in…

I want to receive the latest job alert for msp helpdesk in florida

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

msp helpdesk jobs near florida

IT Support Specialist jobs in West Palm Beach, FL

Technical Support Analyst jobs in Miami, FL

Operations Manager jobs in Boca Raton, FL

System Engineer jobs in Tampa, FL

IT Support Specialist jobs in Bradenton, FL

Sales Representative jobs in Fort Lauderdale, FL

IT Technician jobs in Boca Raton, FL

Emergency Room Technician jobs in San Ramon, CA

Helpdesk Technician Ii jobs in Rockland, MA

Helpdesk Technician Ii jobs in Southbridge, MA

Helpdesk Technician Ii jobs in Charlotte, NC

Helpdesk Technician Ii jobs in Houston, TX

Sterile Processing Technician jobs in Bridgeport, CT

Sterile Processing Technician jobs in Virginia Beach, VA

Front Desk jobs in Fort Myers, FL

Service Desk Supervisor jobs in Orlando, FL

Service Desk Supervisor jobs in Remote

Service Desk Supervisor jobs in Oklahoma City, OK

Service Desk Supervisor jobs in Mount Holly, NJ

No Experience Necessary Front Desk jobs in New Jersey

Helpdesk Tier 3

TGIPOWER LLC
Boca Raton, FL

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year
1 day ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

Customer communication
Server virtualization

Full Job Description

Job Title: Helpdesk Tier 3

iPower Technologies is a growing IT Managed Services provider offering computer and network support to its nationwide base of clients. We have an immediate open position for a Tier 3 Support Technician that will provide remote support to its client base. This is an in-house position. This person knows the importance of white glove service and strives to provide support and sympathetic ear when things are going wrong for the client. Exemplary work ethic combined with consistent performance, reliability and attendance are top priorities. They seamlessly transition from desktop support to server and network issues, depending on the moment and demands of the day

The right candidate must have 6+ years of experience in a fast-paced Business IT Support Environment. Tier 3 Support Technicians are responsible for setting up and maintaining client systems. They ensure that systems on the company's network, especially the servers, run smoothly and securely. This includes networks, servers, on-premise environments, and in the cloud. Serve as an escalation point for Tier III support issues that are escalated from our Tier I and Tier II technicians.

Additionally, candidates must also be well organized and can prioritize multiple tasks. Candidate must work well under pressure and tight deadlines. This position requires schedule flexibility to accommodate project deadlines, urgent issues, and after-hour maintenance calls from time to time. Candidate must be detail-oriented and understand the importance of properly documenting work and logging time in a professional services environment.

Responsibilities:

Serving as an escalation point for support issues that are escalated from our Tier I and Tier II engineers.
Support end-users in a help desk and on-site environment, resolving hardware/software issues.
Configure and support client systems, including hardware, networks, and applications.
Responsibilities and duties may evolve and be reassigned based on company priorities and business requirements.
Manage multiple priorities and react with proper urgency to situations and events that require quick responses.
Support and document the initiation, execution, and closing activities for a program/project(s) and support activities.
Ensure performance metrics are met or exceeded.
Ensure constant and proactive communication with customers and team members to actively mitigate any issues or concerns.
Simulates and recreates user issues to resolve operational difficulties.
Recommends system modifications, if required, to reduce user problems.
Escalates more complex issues, as appropriate, to senior level technicians.
Promote and encourage a “one team” attitude at all levels internally and externally.

Qualifications:

Windows 2008/ 2012/2016/2019 Server, Active Directory User Account Management, Basic Group AD Security Policy Management
Group Policy creation.
Azure AD & Office 365 Account Administration
Office 365 Technologies including OneDrive, Sharepoint, & Teams
Microsoft Exchange
All Desktop Operating Systems: Windows 7, 8, 10, 11, Common Desktop Applications (e.g., MS Office, Adobe, Printers, Scanners etc.)
Network Appliances: Firewalls, Routers, Managed Switches
LAN/WAN, DNS, DHCP, Group Policy, Domain Controllers, Wireless Network Configuration & Troubleshooting
Technical services and support at the network level: WAN and LAN connectivity, routers, firewalls, and security.
VMware and/or Hyper-V experience
MUST have (MSP) experience.
IT Support relating to technical issues involving Microsoft's core business applications, as well as virtual environments including Azure, AWS, Hyper-V, and VMware.
Backups, restores, and disaster recovery of systems/databases/network equipment. Acronis and Veeam experience a plus.

Skills:

Excellent written and verbal communications skills.
Excellent troubleshooting skills, able to follow instructions.
Strong documentation skills and creating standard operating procedures.
Punctual and time management skills
Availability for After-Hours and weekend Support
Professional dress and demeanor required.
Extremely Service oriented.
Customers' satisfaction is paramount in our organization, and we take pride in the consistent high-quality service we deliver. We expect a candidate to hold his/her performance to this higher standard, and always strive towards excellence. In the ever-changing IT industry, a problem-solving mind-set with a willingness and ability to assimilate new technologies is also required.

Job Type: Full-time

Salary: $80,000.00 - $90,000.00 per year

Benefits: Dental insurance, Health insurance, Vision Insurance, Life Insurance, PTO, and 401(k)

Experience level: 6 years

Schedule: Monday to Friday

Work Location: In-person: 6111 Broken Sound Pkwy NW Ste 170, Boca Raton, FL 33487

EEO Statement:

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Quick Apply

Refine Your Search

msp helpdesk jobs in florida

Helpdesk Tier 3

IT SUPPORT SPECIALIST

Systems Support Specialist (MSP / IT Support)

Helpdesk Team Lead / Senior Support Technician

Help Desk Technician II

IT Support Engineer

IT Support Specialist

IT Technician

Tier 1 Technical Support Analyst- Miami

Service Desk Supervisor

IT Systems Technician I

Systems Administrator

MAC Systems Specialist

IT Systems Technician II

IT Manager

Manager, IT Network & Operations

Systems Engineer

Senior Account Executive – New Business

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for msp helpdesk in florida

Explore jobs in more locations

Job Title: Helpdesk Tier 3

Job Seeker Tools

Employer Tools

Browse

Stay Connected