Top 4399 client associate Jobs in flushing, ny

Technical Account Manager – OTT & Sports Streaming
ViewLift —New York, NY
- $45,000 - $55,000 a year
- Weekends as needed
- Computer Science
- English
- Mid-level
Quick Apply
Low Voltage Technician
Monitex Security —Brooklyn, NY
- $25 - $32 an hour
- Full-time
- Customer service
- Mid-level
- Driver's License
Quick Apply
Accounting Associate
TaxFrame —Elmhurst, NY
- $40,000 - $60,000 a year
- Full-time
- Hybrid work
- Background check
- English
- Bachelor's degree
- Work from home
- Professional development assistance
Quick Apply
Retail Sales Associate - Luxury Fashion - 5+ yrs exp
LILYSILK —New York, NY
- $19.49 - $21.13 an hour
- Part-time
- Background check
- 5 years
- Merchandising
- Employee discount
Quick Apply
Business Development Associate
Pink Sparrow Scenic —Long Island City, NY
- $60,000 - $70,000 a year
- Full-time
- Google Workspace
- Marketing
- Office
- Health insurance
- Dental insurance
Quick Apply
5d
Front Desk Receptionist
NY Best Medical —Jamaica, NY
- $17 - $18 an hour
- Full-time
- Background check
- Spanish
- Administrative experience
- 401(k)
- Paid time off
Quick Apply
Temporary Sales Associate
Coach —Flushing, NY
- $15.00 - $24.25 an hour
- Part-time
- Computer literacy
- Merchandising
- English
- Commuter assistance
- Paid parental leave
Sales Support Associate II
Coach —Flushing, NY
- $15.00 - $21.75 an hour
- Part-time
- English
- Ability to lift 50 pounds
- Organizational skills
- Commuter assistance
- Paid parental leave
Sales Associate II
Coach —Flushing, NY
- $15.00 - $24.25 an hour
- Part-time
- Computer literacy
- Merchandising
- English
- Commuter assistance
- Paid parental leave
Operations Associate - Part Time
Sephora —Queens, NY
- $21.75 - $24.88 an hour
- Part-time
- Sales
- Merchandising
- Ability to lift 50 pounds
- Health insurance
Teller / Customer Service
ATN Financial Services —Corona, NY
- $17 - $23 an hour
- Part-time
- High school diploma or GED
- Typing
- Communication skills
- Paid training
- 401(k)
Quick Apply
Part-Time Store Merchandising Associate
KOHLS —Fresh Meadows, NY
- $17 - $24 an hour
- Part-time
- Writing skills
- Merchandising
- POS
- Disability insurance
- Dental insurance
Retail Scan Associate (Fresh Meadows, NY 11361)
ScanScape —Bayside, NY
- $17 an hour
- Part-time
- 18 years or older
- High school diploma or GED
- Driver's License
- Travel reimbursement
- 401(k) matching
Quick Apply
Sales Associate
Chico's —Bayside, NY
- $17.00 - $21.25 an hour
- 8 hour shift
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
Temporary Sales Support Associate
Coach —Elmont, NY
- $15.00 - $21.75 an hour
- Part-time
- English
- Ability to lift 50 pounds
- Organizational skills
- Commuter assistance
- Paid parental leave
Associate Attorney
Front Door Management —West Harrison, NY
- Full-time
- Writing skills
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
Associate Attorney - Foreclosure Litigation - NY
Tromberg, Miller, Morris & Partners, PLLC —New York, NY
- $100,000 - $120,000 a year
- Full-time
- Hybrid work
- Mid-level
- Residential
- Commercial
- Health insurance
- Dental insurance
Quick Apply
14d
Associate & Trial Counsel Needed
Confidential —Brooklyn, NY
- $120,000 - $190,000 a year
- Full-time
- Hybrid work
- Mid-level
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Associate Attorney
LAW OFFICES OF LPB —White Plains, NY
- $150,000 - $200,000 a year
- Full-time
- 7 years
- Microsoft Outlook
- Writing skills
- Health insurance
- Paid time off
Quick Apply
Corporate Associate Attorney
Partners In Law —New York, NY
- $175,000 - $220,000 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- Research
- Health insurance
- Dental insurance
Quick Apply
3d

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Technical Account Manager – OTT & Sports Streaming

ViewLift -
New York, NY

Quick Apply

Job Details

Contract
$45,000 - $55,000 a year

Qualifications

Teamwork
Computer Science
Enterprise software
Content management systems
English
Managing clients in a customer support role
Bachelor's degree
SaaS platforms
Customer support
CRM system proficiency
Account management
Ticketing system technical support

Full Job Description

Technical Account Manager - Contract, New York, NY

As a Technical Account Manager, you will be a key point of contact for ViewLift’s valued clients, primarily focusing on our strategic accounts. This dynamic role combines building strong client relationships with providing critical technical support to ensure clients success and satisfaction with ViewLift's product and platform.

Responsibilities

Client Relationship Management: Build and nurture strong, trusted relationships with a portfolio of assigned clients, ensuring their ongoing satisfaction and success with ViewLift’s products.
Proactive Engagement: Implement proactive communication plans to regularly connect with clients, anticipate their needs, and address potential challenges.
Customer Advocacy: Serve as the primary advocate for your assigned clients, understanding their business objectives and ensuring ViewLift's solutions help them achieve their goals.
Technical Assistance: Provide direct technical assistance to customers via phone, email, or Slack for OTT applications, ensuring timely issue resolution.
Troubleshooting & Incident Resolution: Troubleshoot technical issues with applications by analyzing log files, error messages, and user reports. Investigate and resolve incidents following standard operating procedures (SOPs) to identify root causes and implement effective solutions.
Incident and Feature Request Logging, Monitoring and Prioritization: Log and monitor incidents, prioritizing and managing them through to resolution. Track and manage, ensuring proper documentation and coordination with development teams for resolution.
Cross-functional Collaboration: Collaborate closely with internal support teams, development teams, and third-party partners to escalate and resolve complex technical incidents.
Change Management: Participate in change management processes to review and assess proposed changes to OTT applications, ensuring client impact is considered.
Knowledge Base Contribution: Create and update knowledge base articles, FAQs, and troubleshooting guides to empower clients and internal teams.
Process Improvement: Identify and suggest areas for improvement in processes, tools, and systems related to OTT application support, promoting continuous efficiency and use of AI and Automation.
Quality Assurance: Participate in quality assurance activities, including testing new features and verifying fixes before deployment.
Performance Monitoring: Monitor client satisfaction and product usage data for your assigned accounts.

Requirements

Education: Bachelor’s Degree in Computer Science or an equivalent field.
Language Skills: Excellent verbal and written communication skills in English.
Experience: Minimum 2 years of experience in customer support or clients success roles for Enterprise or SaaS-based applications.
Availability: Availability for night shifts, including weekends, holidays, or on-call support.
Tools: Experience with Content management systems and ticketing tools and CRM systems.
Interpersonal Skills: Strong interpersonal and customer service skills in a team-oriented environment.
Technical Understanding: Understanding of streaming devices and products like Roku, FireTV, Apple TV, Samsung/LG TV, etc.
Preferred: Candidates with a background in OTT Support, content management system and SaaS client success are strongly preferred.

About ViewLift

ViewLift is a global leader in digital content distribution, empowering media companies, sports leagues and teams to monetize their content across every screen. Our end-to-end OTT (Over-The-Top) video streaming platform enables clients to launch and grow their businesses with branded native applications on major devices including web, mobile, TV-connected devices, Smart TVs, and gaming consoles.

We provide a comprehensive, purpose-built technology stack that includes robust content management systems (CMS), advanced analytics, personalization engines, and flexible monetization models (AVOD, SVOD, TVOD, and hybrid options). Our clients include Monumental Sports Network, NHL, NBA and MLB teams (including the Vegas Golden Knights, Chicago Bulls, Seattle Mariners and more), Professional Fighters League, LIV Golf, and many others across sports, media, and entertainment.

Job Type: Contract

Pay: $45,000.00 - $55,000.00 per year

Application Question(s):

This role requires working on-site in our Manhattan office (near Penn Station) 4 days per week and the occasional late night or weekend hours for sports events. Are you comfortable with this?

Experience:

Content management systems: 1 year (Required)

Work Location: In person

Quick Apply

Refine Your Search

client associate jobs in flushing, ny

Technical Account Manager – OTT & Sports Streaming

Low Voltage Technician

Accounting Associate

Retail Sales Associate - Luxury Fashion - 5+ yrs exp

Business Development Associate

Front Desk Receptionist

Temporary Sales Associate

Sales Support Associate II

Sales Associate II

Operations Associate - Part Time

Teller / Customer Service

Part-Time Store Merchandising Associate

Retail Scan Associate (Fresh Meadows, NY 11361)

Sales Associate

Temporary Sales Support Associate

Associate Attorney

Associate Attorney - Foreclosure Litigation - NY

Associate & Trial Counsel Needed

Associate Attorney

Corporate Associate Attorney

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