Top 5530 Customer service supervisor Jobs in Flushing, Ny

Customer Service Representative
Dual Fuel Corp —Mount Vernon, NY
- $66,300 - $75,000 a year
- Full-time
- Sales
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
LPN Supervisor
Skilled Nursing of Queens —Queens, NY
- $45 an hour
- Full-time
- Skilled nursing facility
- Mid-level
- LPN
Quick Apply
Dispatcher / Customer Service Specialist
LUND FIRE PRODUCTS —Bayside, NY
- $20 - $24 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Kids Supervisor
Funzy Play Family Club —Flushing, NY
- From $17 an hour
- Full-time
- Childcare
- CPR Certification
- Customer service
- Flexible schedule
Quick Apply
Automotive Service Manager
Confidential —New York, NY
- $150,000 - $225,000 a year
- 8 hour shift
- Dealership
- Driver's License
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Client Operations Manager (Pantry Services) - NY
Just Fare —New York, NY
- $83,000 - $90,000 a year
- Monday to Friday
- Hospitality
- 5 years
- Merchandising
- Dental insurance
- Paid time off
Quick Apply
5d
Call Center / Front Desk Representative
Reddy Care Physical Therapy —Great Neck, NY
- $17 - $23 an hour
- Full-time
- Home Health
- Organizational skills
- In-person
- Paid holidays
- Health insurance
Quick Apply
8d
Guest Services Supervisor
MSG Entertainment Holdings, LLC —New York, NY
- $35 an hour
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- 3 years
Quick Apply
Shift Supervisor
MIDWAY LIVING INC —Queens, NY
- $23 - $25 an hour
- Spanish
- Ability to walk for extended periods
- English
Quick Apply
Hotel Front Office Supervisor
Hampton Inn LaGuardia —East Elmhurst, NY
- $20 - $25 an hour
- Mid-level
- Hotel
- Accounting
Quick Apply
Supervisor Customer Service
Graybar Electric Company, Inc. —Garden City, NY
- From $85,000 a year
- Full-time
- Sales
- Mid-level
- Bachelor's degree
- Profit sharing
- Paid holidays
Quick Apply
Shift Supervisor
Services For The Underserved, Inc. —Brooklyn, NY
- $65,000 - $70,000 a year
- Weekends as needed
- Bilingual
- Microsoft Word
- CPR Certification
- Paid time off
SHIFT SUPERVISOR
Agency DEPT. OF HOMELESS SERVICES —Manhattan, NY
- $69,880 - $98,325 a year
- Multiple hires
- Microsoft Word
- Master of Social Work
- Microsoft Excel
- Loan forgiveness
Remote Customer Service Respresentative (NY Preferred)
GoSaga, Inc. —New York, NY
- $15 - $17 an hour
- Full-time
- Remote
- Product management
- 2 years
- Communication skills
- Health insurance
- Work from home
Quick Apply
The Landing Family Shelter - Per Diem Shift Supervisor
CAMBA INC —Queens, NY
- $25.75 an hour
- Full-time
- Bachelor of Science
- Mid-level
- Residential
Quick Apply
Residential Aide Supervisor (Baxter Safe Haven)
GODDARD RIVERSIDE COMMUNITY CENTER —Elmhurst, NY
- $62,400 - $67,400 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Psychiatry
- Commuter assistance
- Health insurance
Quick Apply
Director of Call Center Operations, Bureau of Customer Support
Agency DEPT OF HEALTH/MENTAL HYGIENE —Queens, NY
- $98,159 - $112,883 a year
- Full-time
- Doctoral degree
- Mentoring
- 1 year
- Wellness program
- Health insurance
Part-Time Shift Supervisor, The Landing Family Shelter
CAMBA INC —Queens, NY
- $25.75 an hour
- Full-time
- Bachelor of Science
- Mid-level
- Residential
Quick Apply
Customer Service Supervisor
ALSTOM —Jamaica, NY
- $82,000 - $90,000 a year
- Mid-level
- Team management
- Leadership
- Opportunities for advancement
Front Office Supervisor
The Surrey, A Corinthia Hotel —New York, NY
- $80,000 - $82,000 a year
- Full-time
- Residential
- 3 years
- Hotel
Quick Apply

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Customer Service Representative

Dual Fuel Corp -
Mount Vernon, NY

Quick Apply

Job Details

Full-time
$66,300 - $75,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching

Qualifications

Customer communication
Sales
Customer service
English
HVAC
Customer support

Full Job Description

Dual Fuel Company LLC is an integrated energy services provider delivering boiler/burner installations, heating controls, boiler monitoring, and 24/7 emergency service to residential and commercial buildings across the New York City metropolitan area. Our Service division manages more than 400 active service agreements, and our proprietary Axxon platform gives customers real-time visibility into their heating systems. When a building loses heat in January, we are the company that answers — and this role is the voice they hear first.

The Role

This is not a call-center job. You will own the full lifecycle of every service call you touch — from first ring to final report — coordinating customers, property superintendents, and field technicians in real time while keeping NYC boiler compliance paperwork accurate and on schedule. The pace is fast, the stakes are real (heat and hot water for occupied buildings), and the bar is high. We are looking for someone who takes genuine pride in running a tight operation and being the person the team relies on.

Heating season (roughly October through May) is when this role matters most. Call volume rises sharply, no-heat emergencies take priority, and the team counts on steady, focused execution. Extended days may be required during heating season, particularly during emergency events. If you do your best work when it counts, you'll fit right in.

What You'll Own

Customer Service & Call Management

▪ Answer incoming service requests promptly, professionally, and courteously — and own each one through to resolution.

▪ Document customer concerns, service needs, and building details with complete accuracy; enter every service request into the system correctly so jobs run without friction.

▪ Schedule emergency service work directly with customers and property superintendents, triaging urgency and setting clear expectations.

▪ Verify technicians have completed service calls and that recommendations and follow-up actions are documented — nothing falls through the cracks on your watch.

▪ Compile and send detailed job reports upon service completion, and follow up with customers to confirm satisfaction.

▪ Procure equipment quotes from plumbing and heating supply houses and prepare repair estimates for customers.

▪ Review technicians' service notes and add clarity where needed before anything reaches a customer.

▪ Master the Axxon controls platform and confidently support customers who use it.

▪ Review completed service invoices for customer billing.

▪ Create, review, and schedule maintenance services in accordance with customer agreements.

Compliance

▪ Complete and track NYC boiler compliance paperwork with zero tolerance for missed deadlines.

Team Communication

▪ Keep the team continuously updated on job statuses, issues, and resolutions via Slack and internal tools.

▪ Maintain constant, clear communication with field technicians to resolve concerns during service calls in real time.

Who Thrives Here

We hire for ownership, not just experience. The people who succeed at Dual Fuel:

▪ Treat every service call as their responsibility until it is closed — no hand-offs into the void, no "that's not my job."

▪ Stay composed and decisive when five urgent things happen at once.

▪ Sweat the details: clean documentation, accurate data entry, deadlines met without reminders.

▪ Communicate directly and professionally with everyone from building superintendents to field mechanics.

▪ Spot broken processes and fix them instead of working around them.

If you prefer a slower pace, narrowly defined duties, or minimal accountability, this role is not the right fit — and that's okay. We would rather be honest up front.

Qualifications

▪ Proven experience in customer service, dispatch, or operations coordination — ideally in a trades, facilities, or service-business environment.

▪ Excellent verbal and written communication skills.

▪ Exceptional organization and attention to detail; able to manage multiple priorities under pressure.

▪ Proficiency with ERP/field-service systems (BuildOps a strong plus) and Slack.

▪ HVAC, boiler, or building-systems exposure a plus; degree in Mechanical Engineering a plus.

Why Dual Fuel

▪ High-trust, high-accountability team where strong performers are noticed, developed, and promoted.

▪ Real responsibility from day one — you run your desk; we don't micromanage people who deliver.

▪ Modern tools (BuildOps, Slack, Axxon) and a company that invests in doing service the right way.

▪ Stable, growing 100+ person company with a 400+ agreement service base and decades of NYC-metro relationships.

Job Type: Full-time

Pay: $66,300.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance

Experience:

HVAC office: 2 years (Required)

Language:

English (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service supervisor jobs in flushing, ny

Customer Service Representative

LPN Supervisor

Dispatcher / Customer Service Specialist

Kids Supervisor

Automotive Service Manager

Client Operations Manager (Pantry Services) - NY

Call Center / Front Desk Representative

Guest Services Supervisor

Shift Supervisor

Hotel Front Office Supervisor

Supervisor Customer Service

Shift Supervisor

SHIFT SUPERVISOR

Remote Customer Service Respresentative (NY Preferred)

The Landing Family Shelter - Per Diem Shift Supervisor

Residential Aide Supervisor (Baxter Safe Haven)

Director of Call Center Operations, Bureau of Customer Support

Part-Time Shift Supervisor, The Landing Family Shelter

Customer Service Supervisor

Front Office Supervisor

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