Top 7 Helpdesk technician Jobs in Foley, Al

Field Service Engineer / Helpdesk
DealerGeek —Daphne, AL
- $42,000 - $60,000 a year
- Full-time
- English
- Mid-level
- Travel
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Foley, AL
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Foley, AL
OR 5+ years verifiable field experience in I.T./Telecom. Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable…
$18 - $25 an hour
Quick Apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
10d

Show more jobs in cities nearby

I want to receive the latest job alert for helpdesk technician in foley, al

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk technician jobs near foley, al

Pharmacy Technician jobs in Roanoke, VA

Certified Pharmacy Technician jobs in Boston, MA

Field Technician jobs in Seattle, WA

Field Inspector jobs in New Jersey

Field Technician jobs in Irving, TX

Field Technician jobs in New Rochelle, NY

Field Technician jobs in Illinois

Quality Technician jobs in Chicago, IL

Answering Service jobs in Remote

Field Service Engineer jobs in Salt Lake City, UT

Field Service Engineer jobs in Canton, MI

Field Service Engineer jobs in Honolulu, HI

Site Reliability Engineer jobs in Boston, MA

Client Service Associate jobs in Philadelphia, PA

Field Service Engineer jobs in Indiana

Electrical Engineer jobs in Albuquerque, NM

Field Service Engineer / Helpdesk

DealerGeek -
Daphne, AL

Quick Apply

Job Details

Full-time
$42,000 - $60,000 a year

Qualifications

Telephony
Client rapport building
Employee relationship building
English
VoIP
Computer hardware
Time management

Full Job Description

The Field Service Engineer / Helpdesk Technician is responsible for providing on-site and remote IT support to DealerGeek customers. This role requires daily travel to local customer locations, proactive monitoring of support tickets, and hands-on troubleshooting of common IT hardware and software issues. The ideal candidate is dependable, customer-focused, and comfortable representing DealerGeek in front of clients.

Key Responsibilities

Commute daily to local customer sites as assigned, based on workload and priority
Able to travel to different customer locations throughout the Southeast Region (MS, AL, GA, TX, FL, LA)
Remain on standby for on-site IT support needs during business hours
Actively monitor and respond to requests in the ticketing system to ensure timely resolution
Perform basic IT hardware tasks, including but not limited to:
Computer repair or replacement
Phone and VoIP device troubleshooting
Printer and peripheral setup, repair, or replacement
Provide basic troubleshooting and escalation for software and network-related issues
Report daily to the Lead Engineer regarding tasks completed, current assignments, and location
Represent DealerGeek professionally at all customer locations
Participate in emergency support calls or large projects, including occasional travel to distant customer sites (travel expenses covered)

Customer Interaction & Professionalism

Deliver excellent customer service during all on-site and remote interactions
Maintain a professional appearance and communication style
Build positive working relationships with customer staff through consistent and reliable support

Work Schedule

Full-time position
Monday through Friday, 8:00 AM – 5:00 PM
Occasional after-hours or emergency support may be required

Compensation

Salary: Approximately $42,000 - 60,000 annually
Travel expenses covered for approved distant or emergency customer site visits

Qualifications (Preferred)

Basic understanding of computer hardware and troubleshooting
Comfortable working in customer-facing environments
Good hygiene/grooming and proffesional attire.
Strong communication and time-management skills
Reliable transportation and ability to travel locally
Prior IT support or helpdesk experience is a plus but not required

Job Type: Full-time

Pay: $42,000.00 - $60,000.00 per year

Experience:

IT: 2 years (Required)

Language:

English (Required)

Ability to Commute:

Daphne, AL 36526 (Required)

Work Location: In person

Quick Apply

Refine Your Search

helpdesk technician jobs in foley, al

Field Service Engineer / Helpdesk

Now Hiring IT and Telecom Field Technicians

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for helpdesk technician in foley, al

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected