About The MORE Real Estate Group
At The MORE Real Estate Group, WHO we are is far more important than WHAT we do.
We are a high-performing, relationship-driven real estate team built on trust, results, relentless client advocacy, and a commitment to creating experiences people can feel. We work hard, play hard, love hard, and believe growth happens when people are willing to get uncomfortable in pursuit of becoming better.
Position Overview
The Operations & Administrative Coordinator is a highly organized, personable, and resourceful professional responsible for supporting the day-to-day operations of the office while providing exceptional administrative and front-desk support. This role serves as a central point of contact for clients, agents, vendors, and team members and helps ensure that office systems, communications, events, and administrative processes run efficiently.
The ideal candidate is professional, detail-oriented, proactive, and comfortable managing multiple priorities in a fast-paced real estate environment. This position combines office operations, administrative support, reception, social media management, marketing coordination, and event planning.
Key Responsibilities
Office Operations & Administration
- Oversee and coordinate daily office operations to ensure an organized, professional, and welcoming environment.
- Serve as a primary point of contact for agents, clients, vendors, and visitors.
- Answer and direct phone calls, respond to general inquiries, and manage incoming correspondence (email, mail, packages, etc.)
- Greet clients and visitors with a warm, professional, and service-oriented approach.
- Manage office calendars, appointments, meetings, and conference room schedules.
- Maintain office supplies, equipment, technology, and general office organization.
- Coordinate with vendors, service providers, and building management as needed.
- Assist with purchasing, invoices, expense tracking, and basic bookkeeping/financial administration.
- Maintain accurate records, databases, files, and confidential information.
- Develop and maintain office procedures, checklists, systems, and workflows to improve efficiency.
- Assist leadership with special projects and administrative initiatives.
- Help ensure the office consistently operates in a professional and organized manner.
Administrative & Agent Support
- Provide day-to-day administrative support to leadership and real estate agents.
- Assist with preparation of documents, reports, presentations, spreadsheets, and correspondence.
- Maintain databases, contact lists, CRM records, and internal systems.
- Assist with onboarding new agents and team members, including preparing materials, coordinating access, and organizing training resources.
- Help coordinate meetings, training sessions, team communications, and internal initiatives.
- Track deadlines, follow-ups, and action items to help keep projects moving forward.
- Assist with transaction-related administrative tasks and documentation when needed.
- Maintain confidentiality of client, financial, personnel, and business information.
Reception & Client Experience
- Create a positive first impression for clients, agents, vendors, and guests.
- Manage the front desk and ensure visitors receive prompt and professional assistance.
- Answer phones and emails and route inquiries to the appropriate team member.
- Assist clients and visitors with general questions and office needs.
- Maintain a clean, organized, and welcoming reception and common area.
- Coordinate deliveries, mail, packages, and office communications.
- Provide a high level of internal and external customer service.
Social Media & Marketing
- Manage and maintain the company’s social media presence across platforms such as Instagram, Facebook, LinkedIn, and other relevant channels.
- Create, schedule, and publish engaging social media content.
- Develop a consistent content calendar in coordination with leadership and marketing initiatives.
- Assist with creating graphics, flyers, announcements, property-related content, team spotlights, and promotional materials.
- Capture and organize photos and videos from office activities, events, team celebrations, and community activities.
- Monitor social media engagement, comments, and messages and coordinate responses when appropriate.
- Track basic social media performance and engagement metrics.
- Help maintain consistent branding, messaging, and online presence.
- Research relevant real estate, community, and industry content and identify opportunities for engagement.
- Assist with email marketing, newsletters, digital communications, and other marketing initiatives as needed.
Event Coordination
- Plan, coordinate, and execute office, client, agent, community, and company events.
- Assist with event budgeting, scheduling, vendor coordination, invitations, registration, and logistics.
- Coordinate catering, venues, entertainment, décor, supplies, signage, and other event needs.
- Create event timelines and ensure all logistical details are completed before and during events.
- Coordinate event communications and promotional materials.
- Assist with setup and breakdown of events.
- Capture photos and content for social media and marketing purposes.
- Maintain event calendars and help ensure deadlines and commitments are met.
- Assist with client appreciation events, agent meetings, training sessions, networking events, holiday events, and community outreach activities.
Financial & Operational Support
- Assist with tracking office expenses, invoices, purchases, and budgets.
- Maintain organized financial and administrative records.
- Assist leadership with monthly reports and operational tracking.
- Coordinate with accounting/bookkeeping resources when necessary.
- Monitor office expenditures and help identify opportunities to improve efficiency and control costs.
Qualifications
- 2+ years of experience in administrative support, office management, operations, real estate, customer service, marketing, or a related field preferred.
- Excellent organizational and time-management skills.
- Strong written and verbal communication skills.
- Professional, friendly, and confident interpersonal skills.
- Strong attention to detail and ability to follow through.
- Ability to prioritize and manage multiple projects simultaneously.
- Comfortable working independently and taking initiative.
- Proficiency with Microsoft Office and/or Google Workspace.
- Experience with social media platforms and content scheduling.
- Basic knowledge of Canva or similar design tools preferred.
- Experience with CRM systems, databases, or real estate technology is a plus.
- Event planning or coordination experience is preferred.
- Basic bookkeeping or financial administration experience is a plus.
- Real estate industry experience is preferred but not required.
- Must be willing to clean toilets .
Ideal Candidate
The ideal candidate is someone who naturally takes ownership, anticipates needs, solves problems, and keeps things moving. They are equally comfortable answering the front desk phone, organizing an event, updating a spreadsheet, coordinating with a vendor, creating a social media post, or helping leadership solve an operational issue.
This person should be comfortable being the go-to resource for the office and should take pride in creating an environment that is organized, professional, efficient, welcoming, and supportive.
Core Competencies
- Organization & time management
- Customer service
- Communication
- Problem solving
- Attention to detail
- Project coordination
- Office operations
- Event planning
- Social media & marketing
- Technology proficiency
- Confidentiality & professionalism
- Initiative and accountability
- Team collaboration
Success in This Role
Success in this position means the office operates smoothly, clients and visitors receive an exceptional experience, agents and leadership have the administrative support they need, events are executed successfully, and the company’s online presence remains active, professional, and engaging.
The Operations & Administrative Coordinator is ultimately responsible for helping create a well-organized, productive, polished, and positive office environment.
Pay: $20.00 per hour
Benefits:
Work Location: In person
