Top 84 Customer service representatives Jobs in Fond Du Lac, Wi

Customer Order Specialist
SILVER STAR BRANDS INC —Oshkosh, WI
- Part-time
- Microsoft Outlook
- Office
- High school diploma or GED
- Paid training
- On-the-job training
10d
Customer Support Specialist
EP Direct —Fond du Lac, WI
- Email
- Microsoft Outlook
- QuickBooks
- Communication skills
Customer Experience Rep
BADGER LIQUOR CO., INC. —Fond du Lac, WI
- Full-time
- Computer literacy
- Experience equivalent to degree accepted
- Computer skills
Quick Apply
Service Coordinator
J.F. Ahern Co. —Fond du Lac, WI
- Microsoft Word
- Microsoft Excel
- Mid-level
- Paid parental leave
- Health insurance
Quick Apply
13d
Customer Service Representative
National Exchange Bank & Trust —Fond du Lac, WI
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
- Profit sharing
- Health savings account
Quick Apply
Client Integration Manager (Insurance)
DIMOND BROS INSURANCE —Fond du Lac, WI
- $45,000 - $50,000 a year
- Full-time
- Mid-level
- Office
- Travel
- Health savings account
- Health insurance
Quick Apply
11d
Bilingual Customer Service Specialist (Spanish)
Sherwin-Williams —Oshkosh, WI
- $16.50 - $18.50 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
Vendor Account Manager
Medical Transportation Management (MTM, Inc.) —Wisconsin
- $47,920 - $55,000 a year
- Full-time
- Remote
- HIPAA
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Client Retention Specialist (Remote)
Beyond Finance —Fond du Lac, WI
- $19 - $20 an hour
- Call employer
- Remote
- High school diploma or GED
- Associate's degree
- Communication skills
- Paid parental leave
- Paid holidays
Quick Apply
Service Department Appointment Coordinator
Holiday Automotive —Fond du Lac, WI
- Full-time
- Mid-level
- Office
- Time management
- Health savings account
- Disability insurance
Quick Apply
Customer Service Associate
LOLLIS PREMIER ASSOCIATES LLC —Oshkosh, WI
- $750 - $1,200 a week
- Temporary
- Analysis skills
- In-person
- Communication skills
- On-the-job training
- Professional development assistance
Quick Apply
Client Support Specialist
Lakeside Wealth Management, LLC —Fond du Lac, WI
- $35,000 - $48,000 a year
- 8 hour shift
- Mid-level
- In-person
- Communication skills
- 401(k)
Quick Apply
Customer Service Associate
Walgreens —Fond du Lac, WI
- $15.00 - $17.50 an hour
- Weekends as needed
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
4d
Pharmacy Customer Service Associate
Walgreens —Fond du Lac, WI
- $16 - $18 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
5d
Customer Service Associate I
Dollar Tree —Fond du Lac, WI
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Patient Registration - Customer Service Representative
R1 RCM, Inc. —Oshkosh, WI
- $16.00 - $21.10 an hour
- Part-time
- Background check
- Hospital
- Urgent Care
Customer Service Representative - State Farm Agent Team Member
Ben Mayer - State Farm Agent —Fond du Lac, WI
- $35,000 - $50,000 a year
- Full-time
- Office
- Leadership
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Member Care Scheduler- Oshkosh
CLARITY CARE INC —Oshkosh, WI
- $20 an hour
- Urgently hiring
- Customer service
- No experience needed
- Residential
- Paid training
- Dental insurance
Quick Apply
11d
Customer Service Associate I
Family Dollar —Fond du Lac, WI
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Customer Service Representative - Patient Registration
R1 RCM, Inc. —Oshkosh, WI
- $16.61 - $22.95 an hour
- Part-time
- Background check
- Hospital
- Urgent Care

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Customer Order Specialist

SILVER STAR BRANDS INC -
Oshkosh, WI

Apply Now

Job Details

Part-time
10 days ago

Benefits

Paid training
On-the-job training

Qualifications

Microsoft Outlook
Word embeddings
High school diploma or GED
Desktop applications

Full Job Description

Customer Order Specialist

Join our Monday-Friday team and become a key player in delivering top-notch customer service! In your role as a Customer Order Specialist- trainee, you will provide exceptional customer service primarily to mail and phone customers by resolving escalated customer and order issues to ensure all orders are handled with care and precision.

Job Mode: Onsite, Part Time

Looking for a positive, problem-solving person who is dependable, respectful, and eager to learn and grow with in the company!
No weekend or nights
Someone who is self-motivated, comfortable speaking with customers on the phone, and committed to providing high quality customer satisfaction while collaborating as a team.

Major Position Responsibilities and Accountabilities:

Provide troubleshooting and order issue management support to Customer Relations and Partner agents via phone, email and eform.

Resolve complex order issues, including payment problems, order holds, manager reviews, and customer follow-ups, ensuring accurate and timely processing.

Learn our order processing system, DAX
Handle website & DAX questions/issues and report as needed.

Train on adjusting mail orders in DAX- may include line, personalized, credit card, preferred credit and Christmas card orders

Identify problems and seek solutions for order issues prior to entry into DAX (No enclosures, Problem Orders, Etc)
Train on identifying areas of opportunity and seek solutions in the effort for continuous improvement.
Train on effectively handling escalated calls from internal and external customers.(Fulltime only)
Professionally handle switchboard calls from external customers. (Fulltime only)
Train on investigating/responding to product inquires and report appropriately.
Cross Train in Returns and provide back-up or overflow assistance as needed
Maintain department performance standards for productivity and quality.
Attempt to save sales and/or increase average order size by calling customers on appropriate orders and using new sales techniques while handling orders once trained
Resolve backorder issues as notices are received from customers

Complete varying projects and tasks as assigned.

Display ability to work independently and make appropriate decisions.

The above is intended to describe the general content of and requirements of the performance of this job. It is NOT to be construed as an exhaustive statement of essential functions, responsibilities, or requirements.

Required education, skills, abilities, and experience:

High school degree or equivalent.

Ideal canidate has customer service experience.
Paid on the job training will be provided.
Strong written and verbal communications skills.
Strong decision making ability.

Working knowledge of Word, Excel and Outlook applications

Be available to work weekends and mandatory extra hours as volume requires.

Other Critical Factors:

Attendance is crucial to the success of our organization. Team members need to be dependable and work the shift they are scheduled.
Be available to work mandatory extra hours as order volume requires.
Quality and superior customer service are critical. Team members must be committed to working towards high customer satisfaction.
Production standards/expectations are set for each area. Team members must complete the required training and meet or exceed production standards in a timely manner.
Flexibility is essential in any of the jobs or areas within Customer Relations. Team members will be expected to move to different areas and work in different processes while maintaining production standards and upholding customer expectations.
Honesty and integrity is expected from all team members at Silver Star Brands.

Apply Now

Refine Your Search

customer service representatives jobs in fond du lac, wi

Customer Order Specialist

Customer Support Specialist

Customer Experience Rep

Service Coordinator

Customer Service Representative

Client Integration Manager (Insurance)

Bilingual Customer Service Specialist (Spanish)

Vendor Account Manager

Client Retention Specialist (Remote)

Service Department Appointment Coordinator

Customer Service Associate

Client Support Specialist

Customer Service Associate

Pharmacy Customer Service Associate

Customer Service Associate I

Patient Registration - Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Member Care Scheduler- Oshkosh

Customer Service Associate I

Customer Service Representative - Patient Registration

I want to receive the latest job alert for customer service representatives in fond du lac, wi

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