Top 32 Help desk Jobs in Fort Atkinson Wi

Technical Implementation Engineer
Amtelco —McFarland, WI
- $24 - $29 an hour
- Full-time
- Hybrid work
- Background check
- Word processing
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Deployment Lead
Diamond Assets —Milton, WI
- Full-time
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Customer Technical Support Supervisor
Johnson Health Tech Retail Inc —Cottage Grove, WI
- Full-time
- Microsoft Excel
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
7d
Customer Support Representative
Johnson Health Tech Retail Inc —Cottage Grove, WI
- Word processing
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Help Desk/Resolution Specialist
The Computer Center —Janesville, WI
- Part-time
- Writing skills
- Experience equivalent to degree accepted
- Communication skills
Information Technology Site Support Technician (H)
SSM Health —Janesville, WI
- Full-time
- Hospital
- High school diploma or GED
- Children
- Paid parental leave
- Health insurance
7d
I.T. Help Desk Specialist I
Bank Five Nine —Oconomowoc, WI
- Full-time
- Office
- In-person
- Associate's degree
Quick Apply
3d
Service Desk Analyst (Hybrid)
Parasol Alliance —Watertown, WI
- $26.50 an hour
- Background check
- Current TB test
- Mid-level
- Dental insurance
- 401(k)
7d
Service Desk Agent II
Standard Process Inc —Palmyra, WI
- Full-time
- Mid-level
- Office
- SQL
- Profit sharing
- Wellness program
Quick Apply
1d
Application Educator
Mercy Health System Corporation —Janesville, WI
- $58,797.66 - $91,136.38 a year
- Full-time
- Classroom
- Mid-level
- Analysis skills
- Paid parental leave
- Health savings account
Quick Apply
IT Desktop and Technical Support
PPC Partners —East Troy, WI
- Mid-level
- Office
- Associate's degree
Quick Apply
Technology Support Specialist & School Library
Palmyra-Eagle School District —Eagle, WI
- $20 an hour
- Part-time
- Background check
- Google Workspace
- Research
- Paid time off
- Retirement plan
Quick Apply
11d
Venue Technology Assistant - Alpine Valley Music Theatre
Legends Global —Elkhorn, WI
- Part-time
- Ability to walk for extended periods
- Microsoft Office
- Ability to lift 50 pounds
ILCS - Support Engineer II
Converge Technology Solutions —Oconomowoc, WI
- Weekends as needed
- Mid-level
- Office
- Ability to lift 50 pounds
3d
Field Application Specialist - HammerHead
HammerHead —Lake Mills, WI
- $84,000 - $105,000 a year
- Full-time
- Microsoft Word
- Construction site
- Mid-level
- Health insurance
- Dental insurance
Business Systems Support / Analyst
JONES DAIRY FARM. —Fort Atkinson, WI
- Full-time
- Computer science
- Computer Science
- Research
Quick Apply
SERVICE DESK ASSOCIATE
HANSENS IGA INC —Elkhorn, WI
- Full-time
- Cleaning
- Entry level
Quick Apply
Customer Experience Technical Representative - Weekend Back
Generac Power Systems Inc —Jefferson, WI
- 8 hour shift
- Spanish
- Microsoft Outlook
- Writing skills
Quick Apply
Technical Service Specialist - Aerials, Scissors lifts, and Telehandlers
JLG —Madison, WI
- $51,400 - $79,200 a year
- Full-time
- Engineering
- Mid-level
- Office
2d

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Technical Implementation Engineer
Amtelco —McFarland, WI
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Technical Implementation Engineer

Amtelco -
McFarland, WI

Quick Apply

Job Details

Full-time
$24 - $29 an hour

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Flexible schedule
Life insurance

Qualifications

Computer operation
Customer communication
Software implementation
Windows
Associate's degree

Full Job Description

Do you want to join a company that:

has been voted a Top Workplace in the Madison, WI area for the seventh year in a row?
is a family-based company that values a work-life balance?
has quarterly in-office chair massages available at no cost to its team members?
has implemented solar panels to help reduce its carbon footprint?

At Amtelco, we believe in the importance of individuals, the diversity they bring, and the power of teamwork. We listen to our team members and select initiatives that are important to them. Join our family-owned business where we value work-life balance and create a fun, supportive, inclusive environment for our team members to succeed in!

Amtelco is the leader in developing SQL-based applications that are an open platform for critical interoperability in Healthcare and Commercial markets throughout the United States. We have received more than 30 U.S. Patents for telephony software, data handling methodologies, and telephone switching devices!

We’re actively seeking a skilled Technical Implementation Engineer in our Customer Care/Implementation department that will ultimately contribute to our mission of working with our family of customers to provide the very best products and support while creating a successful long-term partnership.

This full-time position is based at Amtelco’s corporate headquarters in McFarland, WI and reports to our VP of Implementation. Determined by your director, the benefit of a hybrid workplace model occurs at different times for each employee based on job performance.

How will I make an impact?

Remotely help set up equipment for client use, performing or ensuring proper installation of operating systems, databases, or appropriate software
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications
Maintain records of daily data communication transactions, problems, and remedial actions taken, or installation activities
Read technical manuals, confer with users, or conduct computer diagnostics to investigate & resolve problems or to provide technical assistance & support
Refer major hardware or software problems or defective products to the Team Lead and hardware and/or software departments for resolution
Confer with team, clients, and management to establish requirements for new systems or modifications
Prepare evaluations of software or hardware and recommend improvements or upgrades
Work with customer-provided resources to install, validate, and support Amtelco software
Support after-hours go-lives remotely
Other duties as assigned

What does success look like in this role?

Bachelor’s degree preferred, Associate degree required
Windows 10 experience (A+ level) required
Some programming and database (MS SQL, Access) knowledge and experience preferred
Customer & Personal Service – knowledge of principles and processes for providing exceptional customer and personal services, including customer needs assessments, quality standards for services, and evaluations of customer satisfaction
Complex Problem Solving – strong ability to identify complex problems and review related information to develop & evaluate options and implement solutions
Telecommunications – knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems
Time Management – ability to manage one’s own time and the time of others
Judgement and Decision Making – ability to consider the relative costs and benefits of potential actions in order to choose the most appropriate one
Clerical – knowledge of administrative and clerical procedures and systems, such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology
Engineering and Technology – knowledge of the practical application of engineering science and technology, including applying principals, techniques, procedures, and equipment to the design and production of various goods and services
Systems Analysis – ability to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes
Experience in an answering service or healthcare environment helpful

Amtelco complies with all federal laws regarding employment eligibility verification. All employees must maintain valid authorization to work in the United States throughout their employment. Employees whose work authorization is temporary are responsible for ensuring it remains valid and for providing updated documentation before the current authorization expires. Amtelco does not provide immigration sponsorship for work authorization (for example, H-1B, TN, or similar employment visas). Employment cannot continue if valid work authorization cannot be maintained.

Amtelco is proud to be an Equal Opportunity Employer. We prohibit discrimination or harassment of any kind and provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including gender identity or expression), sexual orientation, national origin, ancestry, age, disability, genetic information, military status, marital status, or any other characteristic protected by law. We also provide reasonable accommodations to qualified individuals with disabilities and those with sincerely held religious beliefs, in accordance with applicable laws. We are committed to a diverse and inclusive workplace where all individuals are valued for their unique backgrounds, skills, and perspectives.

Pay: $24.00 - $29.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Education:

Associate (Required)

Experience:

Software implementation: 1 year (Preferred)

Ability to Commute:

McFarland, WI 53558 (Required)

Work Location: Hybrid remote in McFarland, WI 53558

Quick Apply

Refine Your Search

help desk jobs in fort atkinson wi

Technical Implementation Engineer

Deployment Lead

Customer Technical Support Supervisor

Customer Support Representative

Help Desk/Resolution Specialist

Information Technology Site Support Technician (H)

I.T. Help Desk Specialist I

Service Desk Analyst (Hybrid)

Service Desk Agent II

Application Educator

IT Desktop and Technical Support

Technology Support Specialist & School Library

Venue Technology Assistant - Alpine Valley Music Theatre

ILCS - Support Engineer II

Field Application Specialist - HammerHead

Business Systems Support / Analyst

SERVICE DESK ASSOCIATE

Customer Experience Technical Representative - Weekend Back

Technical Service Specialist - Aerials, Scissors lifts, and Telehandlers

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