Top 9 Guest service agent Jobs in Fort Collins Co

Guest Service Agent
Residence Inn —Loveland, CO
- $15.50 - $16.50 an hour
- Part-time
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
11d
Hotel Front Desk Clerk
Candlewood Suites Fort Collins —Fort Collins, CO
- $15.50 - $16.50 an hour
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
7d
Leasing Agent
Richmark Property Management —Greeley, CO
- $19 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
3h
Guest Services Agent
Stonebridge —Loveland, CO
- $16 an hour
- Part-time
- Hotel
- Organizational skills
- Computer skills
- Disability insurance
- Health insurance
Quick Apply
Wireless Sales Associate
Team Wireless - Verizon Authorized Retailer —Fort Collins, CO
- From $70,000 a year
- Weekends as needed
- Computer literacy
- Communication skills
- Entry level
- Paid parental leave
- Paid holidays
Quick Apply
Guest Services Agent (Part Time)
Stonebridge —Loveland, CO
- $16 an hour
- Part-time
- English
- Hotel
- Trade school
- Disability insurance
- Health insurance
Quick Apply
5d

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Guest Service Agent

Residence Inn -
Loveland, CO

Quick Apply

Job Details

Part-time
$15.50 - $16.50 an hour
11 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Referral program

Qualifications

Customer records maintenance
Customer communication
Cash amount verification
Cash register operations
Financial record maintenance
Property management systems (PMS)
Computer skills
Bookkeeping

Full Job Description

Title: Guest Service Agent

Location: Fairfield Inn & Suites Loveland, CO

FLSA: Non-Exempt

Status: FT

Reports to: Front Office Manager

Pay Range:$15.50-16.50

Job Summary: The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures, maintaining accurate guest records, and providing outstanding guest services. This role supports the hotel’s front office operations and handles various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.

Essential Functions and Duties:

Greet, register, and assign rooms to guests upon their arrival.
Verify guest credit and establish payment methods for accommodation.
Keep accurate records of room availability and guest accounts using property management systems.
Compute bills, collect payments, and make change for guests.
Perform basic bookkeeping tasks, such as balancing cash accounts.
Issue room keys and provide necessary instructions to bell attendants.
Review accounts and charges with guests during the check-out process.
Post charges for rooms, food, beverages, and services to ledgers manually or via computer systems.
Transmit and receive guest messages using telephones or switchboards.
Coordinate with housekeeping and maintenance staff to address guest-reported issues.
Make and confirm reservations for guests.
Answer inquiries about hotel services, nearby dining, shopping, and entertainment options.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Required Experience, Education, and Skills:

Previous experience in a hotel front desk or guest service role preferred.
Strong customer service and communication skills to interact effectively with guests and staff.
Proficiency in using property management systems and basic office software (e.g., Word, Excel).
Ability to handle cash transactions and perform basic bookkeeping tasks.
Excellent problem-solving abilities to resolve guest issues efficiently.
Strong organizational skills with attention to detail in managing guest reservations and records.
Ability to work independently and follow established hotel policies and procedures.

Work Environment:

Primarily indoor work within the hotel’s front desk and lobby areas.
Requires standing and walking for long periods throughout the shift.
Must be able to lift and carry up to 10 lbs. occasionally (e.g., ledgers, small office supplies).
Flexible schedule required, including availability for evening, weekend, and holiday shifts.
Frequent use of a computer and telephone, interacting with guests and team members.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:

2026-05-03

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

About Us

We are visionaries in the hospitality industry, fueled by innovation and precision, and guided by our core values, which are Courage, Vigilance, Collaboration, Passion, Creativity, and Empowerment. As a privately owned hotel management company, we are committed to providing experiences and opportunities for our guests to create lifelong memories through travel. Managing a portfolio of over 160 hotels across the United States, we offer extensive growth opportunities for our partners and investors, and exceptional hospitality career opportunities for our team members.

All Stonebridge openings are projected to close within 30 days of the original posting date. Please submit your applications by then.

Pay: $15.50 - $16.50 per hour

Benefits:

Employee discount
Flexible schedule
Referral program

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in fort collins co

Guest Service Agent

Hotel Front Desk Clerk

Leasing Agent

Guest Services Agent

Wireless Sales Associate

Guest Services Agent (Part Time)

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