Top 2478 Creative services Jobs in Fort Lauderdale, Fl

Program Manager, Customer Experience (WOW Programs)
Chewy —Plantation, FL
- $86,500 - $138,500 a year
- Full-time
- 5 years
- Travel
- Senior level
- Paid holidays
- Health insurance
CRM & Lifecycle Marketing Specialist
Cruise.com —Dania, FL
- Full-time
- Hybrid work
- Marketing
- Social media management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Provider Consultant - Broward County, FL
PBACO Holding LLC —Fort Lauderdale, FL
- Full-time
- Marketing
- Medical office experience
- Mid-level
Quick Apply
Senior Commercial Interior Designer
ID & Design International —Pompano Beach, FL
- Full-time
- AutoCAD
- Hospitality
- Management
- Health insurance
- Dental insurance
Quick Apply
13d
Senior Project Manager - Commercial Interior Design
ID & Design International —Pompano Beach, FL
- Full-time
- Hospitality
- Construction site
- 8 years
- Health insurance
- Dental insurance
Quick Apply
13d
Economic Justice Advocate
Women In Distress of Broward County, Inc. —Pompano Beach, FL
- $19 an hour
- Weekends as needed
- Background check
- Clean driving record
- Microsoft Excel
- Relocation assistance
- Health insurance
Quick Apply
Sales Rep- Garage Floor Coatings
Shark Concrete Coatings —Fort Lauderdale, FL
- From $100,000 a year
- Weekends as needed
- Sales
- High school diploma or GED
- Driving
- Health insurance
- Dental insurance
Quick Apply
Senior Transition Concierge
Concorde Investment Services —Boca Raton, FL
- $60,000 - $70,000 a year
- Full-time
- Office
- Microsoft Office
- 3 years
- Health savings account
- Health insurance
Quick Apply
4h
Office Manager
Young Musicians Unite —Miami, FL
- $55,000 - $65,000 a year
- Full-time
- Google Workspace
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Preschool Photographer - Seasonal
LIfetouch —Sunrise, FL
- $18 an hour
- Urgently hiring
- 18 years or older
- No experience needed
- High school diploma or GED
- Paid training
Quick Apply
13d
Retail Sales Associate / Interior Designer
MH2G Furniture —Miami, FL
- $19 - $22 an hour
- Weekends as needed
- Bilingual
- Microsoft Word
- Background check
- Paid holidays
- Health insurance
Quick Apply
Sales Rep- Garage Floor Coatings
Shark Concrete Coatings —Boca Raton, FL
- From $100,000 a year
- Weekends as needed
- Background check
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Certified Veterinary Technician
Petco —Deerfield Beach, FL
- Full-time
- Mid-level
- Surgery
- Computer skills
- Health insurance
- 401(k)
Elementary School Teacher - 2026- 2027 School Year
ST. JAMES CATHOLIC SCHOOL —Miami, FL
- Up to $55,000 a year
- Full-time
- Microsoft Word
- Background check
- School experience
- Health insurance
- Dental insurance
Quick Apply
Production Manager – Apparel Printing & DTF Operations
Fast Paced, Growing Company in Pompano Beach!! —Pompano Beach, FL
- $65,000 - $75,000 a year
- Full-time
- Background check
- 3 years
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Sr. Project Manager - AD Agency
Summit Marketing & Promotions —Fort Lauderdale, FL
- $80,000 a year
- Full-time
- 5 years
- Office
- Project management
- Health savings account
- Health insurance
Quick Apply
Residential Interior Design Assistant/Project Manager
Brown Design Group —Boca Raton, FL
- Email
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Instructional Design Specialist - LMS Management
Atlas Air —Miami, FL
- $73,000 - $85,500 a year
- Weekends as needed
- Mid-level
- Microsoft Office
- Analysis skills
- Health insurance
- Dental insurance
Junior Kitchen Designer
German Kitchen Center —Fort Lauderdale, FL
- $45,000 - $85,000 a year
- Full-time
- AutoCAD
- Hospitality
- Sales
- Paid time off
- Opportunities for advancement
Quick Apply
Sales Coordinator
Deco Productions —Opa-locka, FL
- $20 - $25 an hour
- Overtime
- Background check
- Hospitality
- Microsoft Excel
- Mileage reimbursement
- Paid holidays
Quick Apply
7d

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Program Manager, Customer Experience (WOW Programs)

Chewy -
Plantation, FL

Apply Now

Job Details

Full-time
$86,500 - $138,500 a year

Benefits

Paid holidays
Health insurance
Unlimited paid time off
Dental insurance
401(k)
Flexible spending account
Adoption assistance
Family leave
Parental leave
Employee assistance program
Vision insurance
Pet insurance

Qualifications

Program design
Program management
Requirements design
Business requirements
Cross-functional team management
Cross-functional communication

Full Job Description

Job Description:

Our Opportunity:

Chewy is seeking a highly creative and innovative Program Manager for its “WOW” team, a customer experience leader passionate about creating genuine, memorable moments that surprise and delight our pet parents and their pets. This role is responsible for owning the strategy, execution, measurement, and continuous evolution of key customer lifecycle experiences that strengthen customer relationships and drive measurable business outcomes. The right person will have an insatiable curiosity about our customers, with the goal of engaging them with the right experiences or gifts at meaningful points in their customer journey in ways that improve engagement, retention, sentiment, etc. This person will partner cross-functionally with Customer Care, Brand Marketing, PR/Social, Merchandising, Product, and other key verticals to drive maximum, measurable impact to customer behavior and engagement with the Chewy brand. This leader should be able to think critically, be comfortable with data to understand the impact of the programs we manage, and have the drive to iterate, test, learn, and scale new customer experiences.

What You’ll Do:

Own and continuously evolve multiple customer lifecycle experiences, independently developing program strategies, objectives, roadmaps, and measurable success criteria.
Think critically and closely follow the customer lifecycle to ensure WOW programs align with critical customer milestones as part of a comprehensive engagement strategy, creating experiences they never expected but immediately recognize as uniquely Chewy.
Maintain overall service delivery to internal and external customers, inclusive of SLA management, product quality, vendor-side support, and all other controllable inputs. While some elements of this process will be managed by our WOW Operations team, it’s your responsibility to inspect, ask questions, identify any gaps, and ensure we are controlling the cost and value of these programs.
Develop measurement frameworks that translate customer insights, operational learnings, and business performance into clear recommendations, strategic decisions, and scalable program improvements. If results fall short, adapt quickly, learn, and make changes to improve the customer experience.
Independently develop hypotheses, testing frameworks, and customer experience recommendations that strengthen lifecycle programs. Partner closely with WOW Operations to design, execute, measure, and optimize experiences through experimentation to determine where WOW creates the most value for our customers and Chewy.

What You’ll Need:

At least 5 years of experience in a Program Management role.
Strong written communication skills, including the ability to produce concise, executive-ready strategies, business cases, execution plans, and results recaps that clearly communicate customer impact, business outcomes, recommendations, and next steps.
Proficiency in defining program requirements that drive intended results and using data to determine their effectiveness (for the WOW team, inventing metrics might also come with the territory).
Demonstrated ability to lead multiple cross-functional programs end-to-end from concept through execution - exercising sound judgment, building alignment with partners, and bringing forward thoughtful recommendations with limited direction while protecting the customer experience.
To be extremely comfortable ‘living in the gray.’ This is a unique role and a unique department - it’s part science, part art. You must be able to build programs in ambiguity without always having concrete direction.
High levels of creativity - in many ways, you’ll be paving the way and redefining standards of what it means to surprise and delight customers - creating strategies, gift ideas, and special moments should come naturally.
Some travel may be required.

Bonus:

Experience in customer retention and/or loyalty marketing
Previous experience in a CX environment, especially eCommerce

The base salary range for this role is $86,500 - $138,500.00.

The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.

Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.

Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].

Apply Now

Refine Your Search

creative services jobs in fort lauderdale, fl

Program Manager, Customer Experience (WOW Programs)

CRM & Lifecycle Marketing Specialist

Provider Consultant - Broward County, FL

Senior Commercial Interior Designer

Senior Project Manager - Commercial Interior Design

Economic Justice Advocate

Sales Rep- Garage Floor Coatings

Senior Transition Concierge

Office Manager

Preschool Photographer - Seasonal

Retail Sales Associate / Interior Designer

Sales Rep- Garage Floor Coatings

Certified Veterinary Technician

Elementary School Teacher - 2026- 2027 School Year

Production Manager – Apparel Printing & DTF Operations

Sr. Project Manager - AD Agency

Residential Interior Design Assistant/Project Manager

Instructional Design Specialist - LMS Management

Junior Kitchen Designer

Sales Coordinator

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