Top 2009 Room manager Jobs in Fort Lauderdale, Fl

Front Desk Manager
Marriott International, Inc —Fort Lauderdale, FL
- $54,000 - $69,000 a year
- Full-time
- No experience needed
- Mid-level
- Hotel
Office Manager
The Beck Group —Fort Lauderdale, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
Assistant Manager - Room Operations - Club Lounge
Marriott International, Inc —Fort Lauderdale, FL
- $25.77 - $28.37 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Team management
9d
Director of Rooms
Renaissance Ft. Lauderdale —Fort Lauderdale, FL
- $80,000 - $90,000 a year
- Full-time
- Hotel
- Bachelor's degree
- Accounting
Housekeeping Manager
Aloft Fort Lauderdale Airport —Fort Lauderdale, FL
- $64,800 - $70,000 a year
- Online Application
- Customer service
- Ability to walk for extended periods
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Airport Manager
Broward County Board of County Commissioners —Fort Lauderdale, FL
- $93,891.97 - $149,851.88 a year
- Weekends as needed
- Doctoral degree
- Master's degree
- Driver's License
- Paid training
- Paid parental leave
Retail - Inventory Manager, Inventory Management (Sawgrass Mills)
Aritzia —Sunrise, FL
- Part-time
- Merchandising
- Mid-level
- Retail management
General Manager
Extended Stay America —Tamarac, FL
- $60,000 - $75,000 a year
- Full-time
- Spanish
- Word processing
- Computer literacy
- AD&D insurance
- Disability insurance
Quick Apply
Guest Services Manager
Xtreme Action Park —Fort Lauderdale, FL
- From $45,000 a year
- Full-time
- Background check
- Management
- Customer service
- Health insurance
- Dental insurance
Quick Apply
General Manager
MCR Hotels —Pompano Beach, FL
- $85,000 - $98,000 a year
- Weekends as needed
- 18 years or older
- Word processing
- English
- Health insurance
- Dental insurance
Quick Apply
General Manager - The Plunge
Coury Hospitality —Lauderdale-by-the-Sea, FL
- Full-time
- 5 years
- Bachelor's degree
- Continuous improvement
Quick Apply
Housekeeping Manager - Luxury Beachfront Resort
Pelican Grand Beach Resort, a Noble House Resort —Fort Lauderdale, FL
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Free parking
- Disability insurance
8d
Director of Operations
Homewood Suites by Hilton Ft. Lauderdale Airport-Cruise Port —Fort Lauderdale, FL
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Wellness program
- Disability insurance
Quick Apply
Room Attendant
Renaissance Ft. Lauderdale —Fort Lauderdale, FL
- Full-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
General Manager-The Plunge Ft Lauderdale
Coury Hospitality —Lauderdale-by-the-Sea, FL
- Full-time
- 5 years
- Bachelor's degree
- Senior level
Quick Apply
Clinical Distribution Clerk-Fort Lauderdale (Full-Time, Days)
Nicklaus Children's Hospital —Fort Lauderdale, FL
- Full-time
- OSHA
- High school
- Hospital
Restaurant Manager
Hillstone Restaurant Group —Pompano Beach, FL
- $100,000 - $200,000 a year
- Full-time
- Mid-level
- Team management
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Assistant Manager/Co-Manager
Rainbow USA —Lauderdale Lakes, FL
- Merchandising
- Mid-level
- Team management
4d
Store Manager
Ross Stores —Oakland Park, FL
- Weekends as needed
- 5 years
- Merchandising
- English
Hotel Operations Manager
Palm Holdings —Hollywood, FL
- $59,633.41 - $71,816.58 a year
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
12d

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Front Desk Manager

Marriott International, Inc -
Fort Lauderdale, FL

Apply Now

Job Details

Full-time
$54,000 - $69,000 a year

Qualifications

Negotiation

Full Job Description

Additional Information
Job Number26088919
Job CategoryRooms & Guest Services Operations
Location401 N Fort Lauderdale Beach Blvd, Fort Lauderdale, Florida, United States, 33304
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $54,000 - $69,000 Annually
Bonus Eligible: Y

JOB SUMMARY

Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Maintaining Guest Services and Front Desk Goals

Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

Supporting Management of Front Desk Team

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Encourages and building mutual trust, respect, and cooperation among team members.

Serving as a role model to demonstrate appropriate behaviors.

Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.

Ensuring Exceptional Customer Service

Provides services that are above and beyond for customer satisfaction and retention.

Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

Responds to and handles guest problems and complaints.

Sets a positive example for guest relations.

Empowers employees to provide excellent customer service.

Observes service behaviors of employees and provides feedback to individuals.

Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

Ensures employees understand customer service expectations and parameters.

Interacts with guests to obtain feedback on product quality and service levels.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Managing Projects and Policies

Implements the customer recognition/service program, communicating and ensuring the process.

Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.

Supervises same day selling procedures to maximize room revenue and control property occupancy.

Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.

Supporting Human Resource Activities

Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

Participates in employee progressive discipline procedures.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Analyzes information and evaluating results to choose the best solution and solve problems.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Performs all duties at the Front Desk as necessary.

Runs Front Desk shifts whenever necessary.

Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

room manager jobs in fort lauderdale, fl

Front Desk Manager

Office Manager

Assistant Manager - Room Operations - Club Lounge

Director of Rooms

Housekeeping Manager

Airport Manager

Retail - Inventory Manager, Inventory Management (Sawgrass Mills)

General Manager

Guest Services Manager

General Manager

General Manager - The Plunge

Housekeeping Manager - Luxury Beachfront Resort

Director of Operations

Room Attendant

General Manager-The Plunge Ft Lauderdale

Clinical Distribution Clerk-Fort Lauderdale (Full-Time, Days)

Restaurant Manager

Assistant Manager/Co-Manager

Store Manager

Hotel Operations Manager

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