Top 3967 Technical applications Jobs in Fort Lauderdale, Fl

Customer Service Specialist
Early Learning Coalition of Broward, Inc. —Fort Lauderdale, FL
- $19.14 an hour
- Weekends as needed
- Hybrid work
- Background check
- Spanish
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Associate Specialist - Technical Applications Group
Nestlé Health Science —Boca Raton, FL
- Monday to Friday
- Microsoft Excel
- Basic math
- Bachelor's degree
TECHNOLOGY SUPPORT SPECIALIST I
Broward County Public Schools —Fort Lauderdale, FL
- $25.93 - $39.74 an hour
- Full-time
- Bilingual
- Word processing
- Windows
3d
TECHNOLOGY SUPPORT SPECIALIST II
Broward County Public Schools —Oakland Park, FL
- $27.82 - $42.65 an hour
- Bilingual
- Word processing
- Mid-level
8d
Remote Launch Engagement Specialist
Hotwire Communications —Fort Lauderdale, FL
- Weekends as needed
- Remote
- English
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Help Desk Technician I
JRM Construction Management, LLC —Fort Lauderdale, FL
- Weekends as needed
- Driver's License
- Travel
- Communication skills
Technical Work Control Clerk
Allegiant Air —Fort Lauderdale, FL
- $25.63 - $30.13 an hour
- Full-time
- Microsoft Word
- Administrative experience
- High school diploma or GED
- Travel reimbursement
- Profit sharing
8d
IT Support Specialist
American Trophy Co —Pompano Beach, FL
- $25 - $27 an hour
- High school diploma or GED
- Associate's degree
- Communication skills
Quick Apply
1d
IT Support Technician
Octagon Talent Solutions —Fort Lauderdale, FL
- Contract
- Computer Science
- Mid-level
- High school diploma or GED
Quick Apply
Technical Support Engineer
Quicknode —Hallandale Beach, FL
- $104,000 - $130,000 a year
- Full-time
- Remote
- Management
- Mid-level
- APIs
App Support Analyst I
Space Coast Credit Union —Miramar, FL
- $58,510 - $61,962 a year
- Weekends as needed
- Hybrid work
- Pass drug screening
- US work authorization
- Scripting
- Health savings account
- Disability insurance
Quick Apply
Help Desk / IT Support Specialist
Shoes For Crews North America, LLC —Boca Raton, FL
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- Communication skills
Quick Apply
TECHNICIAN, CUSTOMER SUCCESS TEAM
BIOMEDICAL RESEARCH ALLIANCE OF NEW YORK LLC —Fort Lauderdale, FL
- $22 - $25 an hour
- 8 hour shift
- Remote
- Office
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Specialist- Technical Applications Group (TAG)
Nestlé Health Science —Boca Raton, FL
- Monday to Friday
- Mid-level
- Microsoft Office
- Analysis skills
Customer Care Pro-Platinum Dispute Gate
American Express —Sunrise, FL
- $20.00 - $22.25 an hour
- Weekends as needed
- Hybrid work
- Mid-level
- US work authorization
- Fair chance
- Paid parental leave
- Health insurance
10h
File Clerk Oakland Park USCIS Field Office
Sciolex Corporation —Oakland Park, FL
- Full-time
- English
- Office
- High school diploma or GED
On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1163)
Target —Fort Lauderdale, FL
- $16 an hour
- Choose your own hours
- Entry level
- Flexible schedule
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Davie, FL
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Overnight Inbound (Stocking) (T1163)
Target —Fort Lauderdale, FL
- $16 an hour
- Part-time
- 18 years or older
- Merchandising
- Entry level
- Flexible schedule
Support Help Desk Analyst
FMS Solutions Holdings —Fort Lauderdale, FL
- Azure
- Mid-level
- Microsoft Office
- Disability insurance
- Health insurance

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Customer Service Specialist

Early Learning Coalition of Broward, Inc.
Fort Lauderdale, FL

Quick Apply

Job Details

Full-time
$19.14 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Spanish
Phone communication
Customer service
Call center experience
Microsoft Office
High school diploma or GED
Driver's License
Haitian Creole
Data entry
Quality data entry
Customer data entry

Full Job Description

JOB SUMMARY: The Customer Service Specialist handles all customer calls to answer questions and resolve problems in the most satisfactory manner for all parties concerned. Calls are non-routine and require deviation from standard screens, scripts, and procedures. May respond to faxes and emails. Requires extensive knowledge of the organization, and/or services.

ESSENTIAL DUTIES AND RESPONSIBILITIES: (This description reflects the major core duties and responsibility of the job; the employee is expected to perform these, and other job-related duties as may be required. Additions, deletions, or changes may be made to this description at any time without prior notice.)

· Creates a positive client experience by understanding and meeting client needs quickly, professionally, and accurately.

· Answers calls and responds to emails.

· Provides customers with general service information.

· Handles customer inquiries both telephonically and by email.

· Research required information using available resources.

· Be able to maintain confidentiality with shared information.

· Capable of handling issues and complaints and providing solution to the customers.

· Identifies and escalates priority issues.

· Updates existing customer information in database systems.

· Routes calls to appropriate resource if issue cannot be resolved at call center.

· Follow up customer calls where necessary.

· Documents all call information according to standard operating procedures.

· Completes call logs.

· Greets customers warmly and ascertains problem or reason for calling.

· Listens and responds appropriately to customer including the use of techniques to diffuse escalating situations.

· Utilizes computer technology to handle high call volumes.

· Compiles reports on overall customer satisfaction.

· Reviews client applications submitted on the OEL Family Portal by families seeking

VPK and School Readiness Services, and accurately determines their eligibility for said services.

· Handles escalated calls requiring additional assistance.

· Tracks responses to wait list funding notifications issued.

· Monitors call volume consistently and coordinates available resources to maintain optimal level of “handled calls.”

· Assists Senior Supervisor with distribution of workload, daily schedules, and completion of special projects.

COMPETENCIES:

· Patience

· Attention to detail

· Positive Comportment

· Communication Proficiency

· Ethical Conduct

· Business Acumen

· Technical Capacity

· Team Player

· Problem Solving

· Data Entry of large amounts of information accurately and quickly

SUPERVISORY RESPONSIBILITIES:

· None

WORK ENVIRONMENT:

· This position operates in a professional office environment and remotely.

· This position will be expected to work in public venues to support ELC related events.

· This role uses commonly used applications that include Microsoft Office Suite, E- mail, and current state data systems.

PHYSICAL DEMANDS:

· While performing the duties of this position, the employee is regularly required to talk and hear. The employee frequently is required to use hands and fingers to operate and handle keyboards and other office equipment.

· Ability to operate a motor vehicle

· Able to sit for extended periods of time

· Regularly required to walk and reach with hands and arms

· Required corrected vision and hearing to normal range

POSITION TYPE AND EXPECTED HOURS OF WORK:

· This is a full-time non-exempt position that requires the employee to adhere to ELC’s Telework Agreement.

· The work hours are typically Monday through Friday, 8:30 AM – 5:00 PM.

- This position may work nights, weekends and holidays.

- This position may regularly work longer hours.

REQUIRED EDUCATION AND EXPERIENCE:

· High school diploma or equivalent minimum.

· A minimum of three (3) years of proven experience in a customer service role.

· Experience in a call center or customer service environment handling high volume of calls.

· Data Entry experience.

ADDITIONAL REQUIREMENTS:

Language

Bi-lingual English/Spanish OR English/Creole preferred

Background Checks

Employment in this position is contingent upon obtaining and maintaining satisfactory:

· Verification of Required Education and/or Credentials

· Level II Background Check

· Drug Screen

· Valid Florida Driver License

· Valid Automobile Insurance

· Access to Reliable Transportation

· E-Verify

· High Speed Internet Access that can be maintained daily, with at least 50Mbps when working in a secure home location.

REASONABLE ACCOMMODATION WILL BE MADE FOR OTHERWISE QUALIFIED INDIVIDUAL WITH A DISABILITY.

Job Type: Full-time

Pay: $19.14 per hour

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Application Question(s):

Have you reviewed the posted salary range and confirmed that it meets your compensation expectations?

Education:

High school or equivalent (Required)

Experience:

Customer service: 3 years (Required)
Call center: 1 year (Required)
Data entry: 1 year (Required)

Language:

Spanish (Preferred)
Haitian Creole (Preferred)

Work Location: Hybrid remote in Fort Lauderdale, FL 33309

Quick Apply

Refine Your Search

technical applications jobs in fort lauderdale, fl

Customer Service Specialist

Associate Specialist - Technical Applications Group

TECHNOLOGY SUPPORT SPECIALIST I

TECHNOLOGY SUPPORT SPECIALIST II

Remote Launch Engagement Specialist

Help Desk Technician I

Technical Work Control Clerk

IT Support Specialist

IT Support Technician

Technical Support Engineer

App Support Analyst I

Help Desk / IT Support Specialist

TECHNICIAN, CUSTOMER SUCCESS TEAM

Specialist- Technical Applications Group (TAG)

Customer Care Pro-Platinum Dispute Gate

File Clerk Oakland Park USCIS Field Office

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1163)

Seasonal, Operations Technical Specialist (Part Time)

Overnight Inbound (Stocking) (T1163)

Support Help Desk Analyst

I want to receive the latest job alert for technical applications in fort lauderdale, fl

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