Top 21 Citrix systems Jobs in Fort Lauderdale Fl

IT Desk Network Associate
Urban League of Broward County —Fort Lauderdale, FL
- $55,000 a year
- Email
- Background check
- Computer Science
- Inventory management
Service Desk Technician
Sage Dental —Boca Raton, FL
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Office
Senior Systems Engineer
L7 Solutions —Fort Lauderdale, FL
- $75,000 - $95,000 a year
- Full-time
- Azure
- System design
- Windows
- Mileage reimbursement
- Dental insurance
Quick Apply
Sr. Analyst, Enterprise Service Desk
ABACUS —Fort Lauderdale, FL
- On call
- System design
- Mid-level
- SQL
Quick Apply
Team Engineer
WheelHouse IT —Fort Lauderdale, FL
- $60,000 - $80,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Computer Technician II
Willis Lease Finance Corporation —Coconut Creek, FL
- Weekends as needed
- Mid-level
- 3 years
- Bachelor's degree
- Health savings account
- Employee stock purchase plan
Quick Apply
Railroad Flagger
National Railroad Safety Services, Inc. (NRSS) —Miami, FL
- $25 - $37 an hour
- Full-time
- Computer literacy
- Writing skills
- English
- Paid holidays
- Disability insurance
Quick Apply
1d
Client Manager - Technology Sales
CSPI Technology Solutions —Deerfield Beach, FL
- Full-time
- 5 years
- Mid-level
- Analysis skills
Quick Apply
Manager of End User Computing (EUC) & Client Architecture
AutoNation —Fort Lauderdale, FL
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
- Dental insurance
- Vision insurance
Quick Apply
Junior IT User Support Specialist
Greenberg Traurig —Miami, FL
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
2d
Technology Support Analyst II
Kirkland and Ellis —Miami, FL
- Full-time
- Computer science
- Computer Science
- Research
Endpoint Operations Engineer, Associate - Enterprise Technology
Blackstone Group —Miami, FL
- $110,000 - $170,000 a year
- Full-time
- Computer science
- Computer Science
- 5 years
- Health insurance
- Dental insurance
Information Technology Systems Administrator
BLU Products —Miami, FL
- Email
- Computer science
- Azure
- Computer Science
Tech Support Engineer
Millennium Management —Miami, FL
- On call
- Computer science
- Computer Science
- 5 years
Lead Cloud Engineer
Lennar —Miami, FL
- Full-time
- Azure
- Computer Science
- Office
- Paid parental leave
- Health insurance
7d
Senior Infrastructure Engineer
Quadratic IT, LLC —Doral, FL
- Full-time
- 6 years
- System design
- Windows
Quick Apply
Analyst, Enterprise Service Desk
ABACUS —Fort Lauderdale, FL
- On call
- Mid-level
- Associate's degree
- 2 years
Quick Apply

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IT Desk Network Associate

Urban League of Broward County -
Fort Lauderdale, FL

Apply Now

Job Details

Full-time
$55,000 a year

Qualifications

Phone communication
Managing clients in a customer support role
Driver's License
Client interaction via phone calls

Full Job Description

Position Summary

The IT Desk Network Associate provides technical support, monitoring, and incident resolution for the Urban League of Broward County’s IT infrastructure. This includes network connectivity, user access, cloud services, and endpoint systems, as well as responsible for handling service tickets, troubleshooting critical alerts, coordinating with Network Operations Center/Security Operations Center (NOC/SOC) teams, and maintaining operational stability across multiple systems and devices. The position combines Help Desk, NOC monitoring, and systems administration support.

Key Responsibilities

User Experience & Customer Success

Oversee onboarding users and devices, account setup, training, and administrative IT requests.
Manage and respond to service tickets involving network outages, device connectivity, and system alerts
Managing and assisting IT inventory.

Infrastructure & Systems Management

Troubleshoot infrastructure issues including packet loss, ISP failures, and system downtime
Perform user administration tasks such as password resets, MFA setup, and account access troubleshooting.
Performing Hardware repairs/upgrades on devices such as Laptops, and Desktop.
Support Microsoft 365 environment including Teams issues and Exchange, managing SharePoint sites, Microsoft Defender, Microsoft Entra/Intune MDM.
Managing Apple devices via Apple Business / Microsoft Intune MDM environment.
Managing PaperCut (current printing system) printing services and server.
Contacting third party for support on printers, and other devices.
Contacting with IT providers and coordinating with NOC teams for network support.
Investigate security alerts and coordinate with SOC teams for incident resolution
Monitor systems including servers, switches, and network cloud services to ensure uptime.

Cross-Functional Collaboration

Serve as the internal advocate for the customer, working closely with product, operations, and marketing teams.
Translate user feedback into actionable insights to support continuous improvement.
Ensure customer communications align with the organization’s brand and mission
Communicate with staff and internal teams regarding ticket updates and resolutions
Document troubleshooting steps, findings, and resolutions in service tickets.
Other duties may be assigned as needed to support business operations.
Carry out additional tasks and responsibilities related to the role as directed by department director.

Education and Experience

Bachelor's degree or equivalent combination of education and experience in Information Technology, Computer Science or
related field; Four (4) plus years of experience in IT support or service desk role; 2+ years of hands on/phone support work
experience in a technical support role with customer service skills in a fast paced and dynamic environment.

OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:

2+ years of working knowledge and diagnosis skills of Hardware/Software such as: Laptops and Desktops Computer Networking, Network Printers, Scanners, Ethernet, LAN/WAN, AD, DNS, Microsoft Office Applications, Citrix, AWS, AZURE, VMWare, Internet Protocols, Wireless Networking Protocols, Ticketing Systems, and VoIP Phone system.
Professional IT Certifications, such as: Certifications in A+, Network+, Microsoft MCT/MCSA, Azure Fundamentals.
Advanced understanding of operating systems, business applications, printing systems, and network systems.
3–5 years of experience in customer success, client support, or user experience, preferably in a tech, nonprofit, or social enterprise setting.
Exceptional interpersonal, communication, and problem-solving skills.
Ability to work independently and cross-functionally in a dynamic, entrepreneurial environment.
Resourceful with an eagerness to learn and stay current.
Must be flexible and able to work in a team environment.
Demonstrated ability to establish and maintain systems for organizing work; well-developed time management skills and ability to meet stringent deadlines and time constraints.
Mature judgment and demonstrated ability to work with minimal supervision in a fast-paced work environment.
Ability to balance the needs and expectations of multiple constituents.
Positive and team-oriented attitude.

Key Competencies

Advanced troubleshooting and analytical thinking
Strong customer service and communication skills
Ability to prioritize and manage multiple tasks in a fast-paced environment
Self-motivated with a continuous learning mindset Team collaboration and cross-functional communication.

OTHER:

Must have a valid Florida Driver’s License and reliable transportation.
Must have favorable Level 2 and Background Screening results.

Submit Cover Letter and Resume to:
[email protected]

The Urban League of Broward County is an equal opportunity employer.

Apply Now

Refine Your Search

citrix systems jobs in fort lauderdale fl

IT Desk Network Associate

Service Desk Technician

Senior Systems Engineer

Sr. Analyst, Enterprise Service Desk

Team Engineer

Computer Technician II

Railroad Flagger

Client Manager - Technology Sales

Manager of End User Computing (EUC) & Client Architecture

Junior IT User Support Specialist

Technology Support Analyst II

Endpoint Operations Engineer, Associate - Enterprise Technology

Information Technology Systems Administrator

Tech Support Engineer

Lead Cloud Engineer

Senior Infrastructure Engineer

Analyst, Enterprise Service Desk

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