Top 89 Help desk Jobs in Fort Shafter Hi

Site Support Tier 2 Technician
NEXTRINSIC CORP —Mililani Town, HI
- $50,000 - $55,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
3d
IT Support Engineer - Oahu, HI
Kukui IT —Honolulu County, HI
- $20 - $25 an hour
- Part-time
- Customer service
- Research
- Windows
- Paid training
- Flexible schedule
Quick Apply
Network Engineer Tier II
Leidos —Pearl Harbor, HI
- $59,150 - $106,925 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Bachelor's degree
3d
Help Desk Technician
Innovative Network Solution Corp —Makakilo, HI
- $25 - $30 an hour
- Full-time
- Remote
- Mid-level
- Analysis skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
1d
Help Desk Technician
Kuakini Medical Center —Honolulu, HI
- From $24 an hour
- Overtime
- Hospital
- Pass drug screening
- High school diploma or GED
Help Desk Technician
Hawaii Tech Support —Honolulu, HI
- Email
- English
- Research
- Office
- Health insurance
- Dental insurance
End-User Support Specialist, Information Systems (DLS Oahu)
Diagnostic Laboratory Services —‘Aiea, HI
- $22.19 - $30.10 an hour
- Full-time
- Computer science
- Computer Science
- English
5d
IT Support Technician
Norpac Fisheries Export —Honolulu, HI
- $22 - $29 an hour
- Full-time
- Mid-level
- SharePoint
Quick Apply
IT Desktop Analyst/Asset I
Bank of Hope —Honolulu, HI
- $21.64 - $22.60 an hour
- Full-time
- Research
- Mid-level
- Office
Quick Apply
IT Help Desk Specialist
Booz Allen Hamilton —Honolulu, HI
- $43,800 - $90,000 a year
- Full-time
- Inventory management
- Mid-level
- Office
- Disability insurance
- Health insurance
5d
IT Consultant | Level 1 Technician
Roland Schorr & Tower —Honolulu, HI
- Full-time
- In-person
- Communication skills
- Entry level
- Profit sharing
- Health insurance
AGILITY
Servpac —Honolulu, HI
- Office
- Entry level
- Free parking
- Health insurance
Computer Technician
Busch Consulting —Honolulu, HI
- Weekends as needed
- Driver's License
- Entry level
- Paid holidays
- Disability insurance
Geek Squad Agent (Retail Store)
Best Buy —Honolulu, HI
- $16.50 - $21.45 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
Technical Services Technician I
Sonic Healthcare USA, Inc —‘Aiea, HI
- $22 - $25 an hour
- Full-time
- Windows
- High school diploma or GED
- Ability to lift 50 pounds
Senior Help Desk Technician
Marathon Health —Pearl City, HI
- $30 - $35 an hour
- Full-time
- 5 years
- HIPAA
- Mentoring
Quick Apply
12d
SITEC - Help Desk Specialist - Camp H.M. Smith, HI
Peraton —Camp H M Smith, HI
- $80,000 - $128,000 a year
- Bachelor of Science
- Writing skills
- Mid-level
- Health savings account
- Paid holidays
Helpdesk Technician
ISPA Technology —Honolulu, HI
- $70,000 - $100,000 a year
- Extended hours
- Computer Science
- 5 years
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Data Processing User Support Technician I, II - Farrington High
Hawaii State Department of Education —Honolulu, HI
- $3,900 a month
- Part-time
- Word processing
- English
- Mid-level
- Paid holidays
- Disability insurance
IT Technician II - Part Time
Hilton Waikiki Beach Hotel —Honolulu, HI
- $34.10 an hour
- Part-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Quick Apply

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help desk jobs near fort shafter hi

Site Support Tier 2 Technician

NEXTRINSIC CORP
Mililani Town, HI

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year
3 days ago

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

CCNA
Confidential Clearance
iOS
CompTIA CySA+
Technical support
Technical user customer support
Computer hardware
DoD 8570
macOS administration
macOS
Customer support
IAT
Associate's degree
CompTIA Security+
IAT Level II

Full Job Description

Position Overview:

The person in this position will provide telephone, walk-in or office support services, image PCs, Apple and mobile devices in addition to the assessment of customer needs, resolution of issues and documentation of steps taken. The technician may assist with onboarding customers. The technician may also perform the following: Mobile Device Management (MDM), Client Configuration Management, and End User Support. Performs other duties as assigned.

Job Duties:

Intermediate OS support, intermediate account support, intermediate software support, intermediate hardware support, deploying Mac, Windows and iOS images to devices, assist customers with setup and configuration of devices, and document customer requests and steps taken to resolution.
Image PCs, Apple and mobile devices. To include advanced hardware support; building, maintaining and deploying Windows, Mac, and iOS images.
Provide technical support to end-users via phone, email, or in person, resolving issues promptly and effectively.
Diagnose and troubleshoot RSS hardware, software, and network problems, implementing timely solutions to minimize downtime.
Install, configure, and maintain laptops, iPads, printers, SmartBoards and other peripheral devices, ensuring optimal performance and reliability.
Collaborate with team members to assist in the setup and maintenance of user accounts, access permissions, and security protocols.
Analyzing and identifying trends in issue reporting and devising preventive solutions
Onboard customers which consist of imaging all PCs, Apple and mobile devices, and scheduling customers to receive their IT equipment.
Document support interactions, solutions provided, and troubleshooting procedures, maintaining accurate records for future reference.
Foster positive relationships with end-users, customers, and partners, delivering superior customer service and support experience.
May travel to Korea and Alaska to support customers for device life cycle replacements or major upgrades

Job Requirements:

Educational requirements include an AS/AA Degree in a related discipline from an accredited college or university or the equivalent technical experience.
Knowledge of macOS, Windows, and iOS
Current Passport

Required Qualifications:

IAT Level II (CCNA Security, CSA+, GICSP, GSEC, Security+ CE, or SSCP) Certification. Requires any one of the certifications mentioned.
Applicable Computing Environment / Operating System Certification

Desired Qualifications:

Apple Device Support certification
Knowledge of JAMF Pro

Other Requirements:

US Citizen

Public Trust clearance

If you are passionate about delivering high-quality technical support in a collaborative environment while continuously developing your skills, we encourage you to apply for this vital role within our organization.

Pay: $50,000.00 - $55,000.00 per year

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Experience:

Technical support: 1 year (Preferred)

Security clearance:

Confidential (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

help desk jobs in fort shafter hi

Site Support Tier 2 Technician

IT Support Engineer - Oahu, HI

Network Engineer Tier II

Help Desk Technician

Help Desk Technician

Help Desk Technician

End-User Support Specialist, Information Systems (DLS Oahu)

IT Support Technician

IT Desktop Analyst/Asset I

IT Help Desk Specialist

IT Consultant | Level 1 Technician

AGILITY

Computer Technician

Geek Squad Agent (Retail Store)

Technical Services Technician I

Senior Help Desk Technician

SITEC - Help Desk Specialist - Camp H.M. Smith, HI

Helpdesk Technician

Data Processing User Support Technician I, II - Farrington High

IT Technician II - Part Time

I want to receive the latest job alert for help desk in fort shafter hi

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