Top 2 Patient registration representative Jobs in Fort Smith, Ar

Patient Services Representative
Fort Smith Emergency Hospital —Fort Smith, AR
- Full-time
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
14d
Patient Access Representative (Non-Exempt)
Mercy —Fort Smith, AR
- Full-time
- Hospital
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
1d

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Patient Services Representative
Fort Smith Emergency Hospital —Fort Smith, AR
Collect payments via cash, checks, and credit cards for co-pays and account balances. Greet patients and guests with a cheerful demeanor.
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Patient Access Representative (Non-Exempt)
Mercy —Fort Smith, AR
Ability to communicate effectively both orally and in writing, excellent telephone etiquette required. This co-worker must have an exceptional attention to…
1d

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Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed.
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Patient Services Representative

Fort Smith Emergency Hospital -
Fort Smith, AR

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Job Details

Full-time
14 days ago

Qualifications

High school diploma or GED
Clinical confidentiality policies

Full Job Description

Patient Services Representative

The Patient Access Representative (PAR) plays a crucial role in the emergency center's operational efficiency by ensuring a smooth check-in and check-out process for patients. The role requires strong communication skills, organizational abilities, and a commitment to maintaining patient confidentiality and safety. This position is integral to fostering a supportive and efficient environment in the Emergency Center, ensuring that patients receive the care they need while upholding the healthcare facility's standards.

Qualifications required

High School Diploma or equivalent
Minimum of 2 years of experience in a Patient Access Representative role within a Hospital, ER, or Clinic
Previous experience in medical registration, admitting, and scheduling in an ER setting is preferred

Essential Job functions and responsibilities

1. Front Desk Operations:

Greet patients and guests with a cheerful demeanor
Determine necessary services and direct patients accordingly
Collect demographic information and ensure proper signatures for billing accuracy
Maintain logs of patient information and manage phone inquiries professionally
Manage office supplies and maintain a clean and welcoming environment

2. Financial Responsibilities:

Collect payments via cash, checks, and credit cards for co-pays and account balances
Maintain an accurate financial ledger and perform daily reconciliation of patient accounts

3. Facility Cleanliness:

Assist in maintaining the overall cleanliness of the facility, including patient areas and restrooms

4. Communication Skills:

Interact courteously with patients, families, physicians, and team members, upholding the Emergency Center's core values

5. Professional Development:

Attend monthly staff meetings and engage in performance improvement activities

6. Other Duties:

Assist management with additional tasks or projects as assigned

Nonessential Job functions:

Support patient care areas by ensuring appropriate supplies are stocked
Assist with patient restraint procedures and documentation as needed
Attend scheduled meetings as required

Job Competencies

Proficient in navigating and utilizing Electronic Medical Records (EMR)
Understanding and compliance with Hospital Policies and Procedures
Commitment to ongoing education and professional development

Physical Requirements:

Constant: Vision (various forms), Hearing, Speaking, Manual dexterity, Mobility
Frequent: Bending, Squatting, Twisting, Lifting to 20 lbs. unaided, 50 lbs. with assistance
Occasional: Climbing, Kneeling, Distinguishing colors
Rarely: Exposure to electric shock and confined spaces

Work Environment:

OSHA Category I: Routine exposure to blood, bodily fluids, or other potentially infectious materials

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patient registration representative jobs in fort smith, ar

Patient Services Representative

Patient Access Representative (Non-Exempt)

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