Top 8 Service advisor Jobs in Fort Smith Ar

Service Writer
Fort Smith Harley-Davidson —Fort Smith, AR
- $15 - $16 an hour
- Weekends as needed
- Dealership
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Service Advisor
Randall Ford —Fort Smith, AR
- Full-time
- Dealership
- Computer literacy
- High school diploma or GED
- 401(k)
- Paid time off
Quick Apply
Toyota Assistant Service Manager
J. Pauley Toyota —Fort Smith, AR
- From $3,000 a month
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Experienced Automotive Service Advisor
Harry Robinson Sallisaw Ford —Sallisaw, OK
- $50,000 - $90,000 a year
- Full-time
- Clean driving record
- Dealership
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
11d
Auto Care Center Service Writer
Walmart —Fort Smith, AR
- $14 - $27 an hour
- Part-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Service Director - J. Pauley Toyota
Hiring Winners —Fort Smith, AR
- Dealership
- 5 years
- High school diploma or GED
Quick Apply
Collision Estimator
Caliber —Fort Smith, AR
- Full-time
- Sales
- Customer service
- Mid-level
- Paid holidays
- Health insurance

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Parts Counter Sales Rep | Fort Smith, AR
Stribling Equipment —Fort Smith, AR
Ability to handle cash and credit card transactions. Ordering parts from John Deere and other approved vendors when necessary.
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13d
Parts Consultant
Rhodes Chevrolet Company —Van Buren, AR
Like all things at Rhodes Chevrolet our focus is to provide excellent guest service with a culture of helpfulness and attention to detail.
$14 - $22 an hour
Quick Apply
11d

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Service Advisor/Manager
Auto Ignite Management —Reynoldsburg, OH
That includes answering phones, scheduling, writing repair orders, reviewing inspections, building estimates, communicating clearly with customers, selling…
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Automotive Service Advisor / Writer | Weekends Off | Blendon Woods
Christian Brothers Automotive —Columbus, OH
Build long-term relationships between the store, yourself and the guests. Service Advisors have the responsibility of taking our customer through the entire…
$65,000 - $80,000 a year
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service advisor jobs near fort smith ar

Service Writer

Fort Smith Harley-Davidson
Fort Smith, AR

Quick Apply

Job Details

Full-time
$15 - $16 an hour

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Life insurance

Qualifications

Service writing
Computer operation
Customer communication
Servicing vehicles
Motorcycle License
Auto service management
CRM system proficiency
Productivity software
Harley-Davidson motorcycles
Time management

Full Job Description

Harley-Davidson

Service Writer

Summary Description

Intakes customer vehicles, documents customer concerns and needs, up sales, schedules work, assigns jobs to service technicians and communicates job status to customer.

Major Duties and Responsibilities

Service Department Operations

Assist Service department manager in maintaining a smooth-running efficient service department with a high degree of customer satisfaction.
Clearly describe customer concerns on the repair order.
Estimate costs and completion times at point of sale. Clearly communicate them to customer and get customer’s approval (in writing if customer is present)
Assign jobs to technicians based on skill level and current resource utilization.
Review work-in-progress to ensure quality and timeliness.
Occasionally assist technicians when they are having difficulty performing service work.
Determine correct part numbers on repair orders and assist the parts department with picking and posting of parts before job starts.
Perform cashier functions, as needed.
Make estimates for internal and wreck repairs.
Open & close all customer paid, warranty, and internal repair orders.
Follow procedures for quick and efficient handling of warranty items, including and proper storage of these items.
Become familiar and efficient with all phases of the computer system required for service and parts management

Customer Service

Provide superior customer service to both internal and external customers
Greet customers immediately, in a courteous and friendly manner.
Handle telephone transactions quickly, and courteously.
Promptly notify customers of any changes, delays, or additional work needed.
Sell additional services by pointing out service specials or additional work needed.
Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to “Make Things Right”.
Give special attention to repeat repairs to ensure the situation is corrected.
Avoid making commitments which can not (or likely will not) be met. Set customers’ expectations to a level where they will likely be met.

Other Duties

As assigned

Qualifications & Job Requirements

Must possess excellent communication, follow up, and time management skills
Motorcycle Endorsement Required
Knowledge and experience with servicing Harley-Davidson/Buell motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn them.
A basic understanding of Microsoft Office, CRM, and scheduling

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Shift:

Day shift

Work Days:

Weekends as needed

License/Certification:

Motorcycle License (Required)

Work Location: In person

Quick Apply

Refine Your Search

service advisor jobs in fort smith ar

Service Writer

Service Advisor

Toyota Assistant Service Manager

Experienced Automotive Service Advisor

Auto Care Center Service Writer

Service Director - J. Pauley Toyota

Collision Estimator

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