Top 4 It help desk technician Jobs in Fort Walton Beach, Fl

Help Desk Technician
JST —Hurlburt Field, FL
- Full-time
- Mid-level
- In-person
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1d
Computer IT, Helpdesk | Part-Time - Northwest Florida State College
Northwest Florida State College —Niceville, FL
- $16 an hour
- Part-time
- Classroom
- Computer literacy
- HIPAA
Senior IT Support Technician
Leonardo DRS —Fort Walton Beach, FL
- Computer Science
- Research
- Office
- Paid parental leave
- Health savings account

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IT Systems Analyst
FreshEdge —Fort Walton Beach, FL
Bachelor’s degree in computer science or equivalent related field (preferred) and/or equivalent work experience and IT certifications.
$22 - $28 an hour
Help Desk Technician
JST —Hurlburt Field, FL
Documents calls and resolutions to ensure continuity throughout the team. The Help Desk Specialist will provide local and remote Technical Support Services for…
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1d

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Desktop Support
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Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
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Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
Bachelors, Associates Degree, or Advanced Training in a technical field preferred but not required. Involves user support on software and hardware from base…
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it help desk technician jobs near fort walton beach, fl

Help Desk Technician

JST -
Hurlburt Field, FL

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Job Details

Full-time
1 day ago

Qualifications

On-site technical support
Technical support via phone
Phone communication
IT operations
Secret Clearance
Mid-level
Customer engagement
Customer support ticket management
Customer issue escalation
CompTIA Security+
Ticketing system technical support
Client interaction via phone calls

Full Job Description

Overview

JST is seeking a Help Desk Technician to join our team. The Help Desk Specialist will provide local and remote Technical Support Services for end user support.

This is a full-time position on-site in Hurlburt Field, FL. JST offers a full benefit package, a collaborative work environment and strong company culture.

Help Desk Technician Responsibilities

Provide a total customer support service as a single point of contact for all issues relating to IT and IS services
Provide local and remote Technical Support Services for end user support
Maintain and return customers to normal IT Operations with the smallest possible impact
Provide support for IT Solutions software and hardware service requests and incidents
Resolve service desk tickets
Tier I aids support to the Proven IT Help Desk which is the first line of support for our customers
Tier I will communicate and work as a team with Tier II and Tier III to solve a customer's issues
Works with clients over the phone to investigate issues and provide solutions
Documents calls and resolutions to ensure continuity throughout the team
Be able to rotate schedules if needed.

Help Desk Technician Qualifications

Active DoD Secret clearance
CompTIA Security+ certification
Customer Service experience

About Joint Strategic Technologies (JST)

No objective is beyond reach! Joint Strategic Technologies (JST) enables successful mission outcomes from the back office to the battlefield. Our team includes leading experts from military, government and the private sector, all working together to help federal customers make a difference. Our goal is to Elevate the Impact that our employees have on our customers and treat every employee as a valued member of our team. JST empowers employees to make decisions and take-action, thus improving overall organizational growth and employee development.

Culture isn't something you talk about. It's something you do. JST is committed to creating a positive environment 'that reaches beyond work and careers' to support every employee's professional and personal objectives. JST values the well-being of every employee and encourages healthy lifestyles, family activities and community involvement.

JST is a proud equal opportunity employer. All qualified applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. JST will not tolerate discrimination or harassment.

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it help desk technician jobs in fort walton beach, fl

Help Desk Technician

Computer IT, Helpdesk | Part-Time - Northwest Florida State College

Senior IT Support Technician

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