Top 446 Customer service supervisor Jobs in Fort Wayne, In

Maintenance Supervisor
GoldOller Real Estate Investments —Fort Wayne, IN
- $60,000 - $65,000 a year
- Weekends as needed
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
SENIOR SALES & CUSTOMER SERVICE MANAGER
Rhinehart Finishing, LLC. —Spencerville, IN
- From $70,000 a year
- Full-time
- ERP systems
- Analysis skills
- Travel
- Health insurance
- 401(k)
Quick Apply
9h
Customer Service Representative
Heartland Insurance Partners LLC —Fort Wayne, IN
- $20 - $25 an hour
- Full-time
- Office
- In-person
- 1 year
- Paid time off
Quick Apply
8d
Production Supervisor
MANUFACTURING COMPANY —Fort Wayne, IN
- $65,000 - $85,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Supervising experience
- Paid holidays
- Health insurance
Quick Apply
Call Center Manager
Blueprint Inc. —Fort Wayne, IN
- $66,000 - $90,000 a year
- Weekends as needed
- Computer literacy
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
5d
Production Supervisor
Maverick Tech —Fort Wayne, IN
- $29.69 - $39.67 an hour
- Full-time
- Mid-level
- 3 years
- Mentoring
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3d
Operations Supervisor, 1st Shift (Distribution)
Ingram Content Group —Fort Wayne, IN
- Full-time
- Mid-level
- High school diploma or GED
- Continuous improvement
- Health savings account
- AD&D insurance
Quick Apply
11d
(USA) Member Team Lead
Sam's Club —Fort Wayne, IN
- $21 - $29 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Supervisor Production
Dreyer's Grand Ice Cream, Inc —Fort Wayne, IN
- $80,000 - $90,000 a year
- Mid-level
- Travel
- Cleaning
Online Order Filling Team Supervisor
Walmart —Fort Wayne, IN
- $19 - $32 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Assembly Supervisor
PHD, Inc —Fort Wayne, IN
- $63,419 - $85,903 a year
- Full-time
- Inventory management
- Mid-level
- Office
Quick Apply
Production Supervisor
Aegis Manufacturing & Engineering —Fort Wayne, IN
- $65,000 - $75,000 a year
- Mid-level
- 3 years
- Leadership
Quick Apply
3d
Customer Relationship Manager
Sweetwater Sound —Fort Wayne, IN
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
Customer Service Representative
Sweetwater Sound —Fort Wayne, IN
- Weekends as needed
- Office
- Administrative experience
- Continuous improvement
Quick Apply
Front End Service Team Supervisor
Walmart —Fort Wayne, IN
- $19 - $32 an hour
- Full-time
- High school
- Mid-level
- Paid jury duty
- Disability insurance
Care Team Supervisor
Elara Caring —Fort Wayne, IN
- $22 - $26 an hour
- Full-time
- Spanish
- Experience working with individuals with disabilities
- 5 years
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative - Part Time
Humane Fort Wayne —Fort Wayne, IN
- $16 an hour
- Part-time
- Computer literacy
- Administrative experience
- High school diploma or GED
- 401(k) matching
- Employee discount
Quick Apply
Customer Service Manager
Nidec Motor Corporation: Traction —Fort Wayne, IN
- $81,100 - $121,700 a year
- Full-time
- 5 years
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
4d
Production Supervisor-Day Shift
Sabert —Fort Wayne, IN
- Full-time
- Mid-level
- US work authorization
- Recruiting
- Disability insurance
- Health insurance
21h
Shipping and Receiving Supervisor
PHD, Inc —Fort Wayne, IN
- 3 years
- Organizational skills
- Manufacturing
Quick Apply

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Maintenance Supervisor

GoldOller Real Estate Investments -
Fort Wayne, IN

Quick Apply

Job Details

Full-time
$60,000 - $65,000 a year

Benefits

Paid parental leave
Paid holidays
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Managing property management teams
Customer communication
Fair Housing Act
Coaching
Maintenance painting
Workplace dispute resolution
Facilities maintenance regulatory compliance
Employee relationship building
Team development
Driver's License
Residential plumbing
Financial report interpretation
Residential building maintenance experience
Blueprint dimension interpretation
Mentoring
Resident rapport building
Working on electrical projects
Electrical maintenance
Residential carpentry
Local building codes
Delegation
Team motivation (leadership skill)
Property management
Operational budget management
Woodworking
EPA Certification

Full Job Description

At GoldOller, "This is Home" is more than a motto; it's a promise. A promise of leadership that empowers, teamwork that inspires, and a culture where every voice matters. Here, you won't just manage properties, you'll shape communities, build lasting relationships, and grow your own career along the way. We're proud to be ranked among the top in ORA Power Rankings and to hold a 4.6 rating on Glassdoor from our very own team. When you join GoldOller, you're not just finding a job. You're finding a place where you belong, a purpose you can believe in, and a company that invests in your future. Ready to make an impact? Apply today!

Position Purpose:

The Service Manager is responsible for the overall maintenance operations of the community, ensuring high standards of safety, quality, and resident satisfaction. This leader sets the tone for operational excellence by managing daily maintenance functions, overseeing the unit turn process, and developing a high-performing service team through proactive coaching, leadership, and accountability.

This position is offering a $3,000 Retention Bonus and has the potential to earn over $10,000 per year in performance bonuses!

Duties and Responsibilities

Financial, Operational, Compliance & Safety Management

Assist with annual budget preparation; monitor expenses and manage costs through effective inventory control and purchasing procedures.
Accurately process payroll, monitor overtime, and ensure adherence to company financial guidelines.
Oversee unit inspections for move-ins, move-outs, and work order chargebacks; ensure proper deposit deductions and timely documentation.
Issue and track purchase orders, invoices, vendor credentialing, and petty cash in accordance with company policies.
Drive vendor compliance with Ops Technology, maintaining at least 90% utilization.
Ensure all reports are completed accurately and submitted on time.
Use company equipment responsibly per operational guidelines.
Develop, implement, and enforce safe work practices; lead monthly safety meetings and maintain OSHA/MSDS documentation.
Ensure compliance with all safety, operational, and reporting procedures, including timely incident and workers’ compensation reporting.
Maintain company equipment, tools, and materials in a neat and orderly manner; keep the shop organized and manage proper inventory levels.

Leadership, Coaching & Team Development

Lead, mentor, and coach the service team to achieve optimal performance; communicate performance concerns to the Community Manager promptly.
Foster a culture of accountability, continuous learning, and recognition.
Conduct regular team meetings, performance reviews, and training sessions to support growth and alignment with company values.
Communicate regularly with the Community Manager and Regional Property Manager regarding community needs.
Recruit, interview, and onboard service team members; support career development, retention, and training compliance.
Schedule, delegate, and oversee daily assignments and on-call rotations to ensure balanced workloads.
Maintain a professional, positive, and polished team image; ensure dress code compliance.

Maintenance, Turn Management & Curb Appeal

Assign, track, and complete service requests following the “9, Noon, and 5” process; ensure daily updates and meet property work order goals.
Resolve service requests within 24 hours when possible; escalate complex issues to the Facilities Manager.
Conduct preventative maintenance according to schedule; maintain equipment and plan for long-term repairs.
Oversee cleanliness, safety, and curb appeal of all common areas, GO Zones, Leasing Office, grounds, and facilities.
Support capital projects and renovations in collaboration with Capital Project Manager(s) and contractors.
Perform snow and ice removal as needed; complete logs and ensure vendor compliance with snow contracts.
Conduct weekly property and vacant-unit inspections; enter all inspection reports into software.
Maintain grounds, trash areas, breezeways, stairwells, and common areas free of debris and hazards.
Respond to emergency calls per GoldOller policy.
Analyze work orders for recurring issues or long-term maintenance trends.
Complete monthly preventative maintenance tasks and submit reports.
Manage all aspects of the make-ready process, ensuring timely, budget-conscious unit turns with thorough final inspections.
Oversee quality control of unit turns, including vendor coordination, technician oversight, daily walkthroughs, and final approval.
Inspect units within 72 hours of receiving a notice to vacate and document required work.

Resident Relations

Engage with residents professionally, respectfully, and with approachability.
Report questionable activity, unsanitary conditions, and unauthorized occupants/pets to the Community Manager.
Participate in court hearings and appeals as needed.
Communicate clearly in written notices and face-to-face interactions.
Support resident events and serve as a positive representative of the community.

Skill Requirements

Strong knowledge of property maintenance, safety practices, and operational standards.
Ability to read and interpret financial reports, budgets, sketches, and blueprints.
Knowledge of RealPage systems preferred (OneSite, Ops Technology).
Understanding of Fair Housing, ADA, Landlord–Tenant Law, OSHA standards, and local/state building codes.
Effective written and verbal communication; ability to connect with diverse individuals.
Ability to inspire, coach, and hold team members accountable.
Strong time management, conflict resolution, and problem-solving skills.
Builds and maintains strong working relationships with peers, leaders, residents, and community agencies.
Ability to perform well in fast-paced environments and quickly adapt to changing priorities.

Position Requirements

Education: High school diploma or GED preferred.
Experience: Minimum 3 years of multifamily maintenance experience required.
Supervisory: At least 1 year of multifamily supervisory experience preferred.
Physical: Ability to lift, push, pull, and carry up to 50 lbs.; frequent walking, standing, climbing, squatting, and balancing.
Availability: Must attend scheduled meetings, training, and travel overnight/out of state when required.
Valid driver’s license, reliable vehicle, and personal tools required.
Formal training or experience in carpentry, plumbing, electrical, painting, and refurbishing required.
EPA Certification required.
CPO and/or CAMT certification preferred.
Willingness to work weekends when necessary.
Working phone required.

Who We Are
GoldOller Real Estate Investments is a dynamic and growing company with over 40,000 units across 12 states, representing $2.6 billion in assets. We don’t just invest in properties - we invest in people.

Perks & Benefits We Offer
GoldOller believes in a healthy work-life balance. Keeping our employees in mind, here are just a few of the benefits we provide:

12 Paid Holidays
Up to 2 weeks Paid Time Off in the first year (with more earned as you grow with us)
A Celebrate YOU Day (to use at your leisure for any special occasion)
Comprehensive Medical, Dental, and Vision Plans (available after 60 days of employment)
Company-Paid Health Reimbursement Account
Paid Maternity Leave
Company-Paid Life Insurance
Company-Matched 401(k) Retirement Savings Plan
Complimentary access to GoldOller property amenities - including pools, fitness centers, wellness classes, and more!
Company-Paid Certifications & Licensing
…and so much more!

Visit www.goldoller.com to learn more!
Equal Opportunity Employer

#camgo1

Quick Apply

Refine Your Search

customer service supervisor jobs in fort wayne, in

Maintenance Supervisor

SENIOR SALES & CUSTOMER SERVICE MANAGER

Customer Service Representative

Production Supervisor

Call Center Manager

Production Supervisor

Operations Supervisor, 1st Shift (Distribution)

(USA) Member Team Lead

Supervisor Production

Online Order Filling Team Supervisor

Assembly Supervisor

Production Supervisor

Customer Relationship Manager

Customer Service Representative

Front End Service Team Supervisor

Care Team Supervisor

Customer Service Representative - Part Time

Customer Service Manager

Production Supervisor-Day Shift

Shipping and Receiving Supervisor

I want to receive the latest job alert for customer service supervisor in fort wayne, in

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Duties and Responsibilities

Financial, Operational, Compliance & Safety Management

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Maintenance, Turn Management & Curb Appeal

Resident Relations

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