Top 965 Customer experience manager Jobs in Fort Wayne In

Project Operations Manager
Schmucker Quality Construction —Fort Wayne, IN
- $80,000 - $120,000 a year
- Weekends as needed
- Construction site
- Office
- Residential
- Paid time off
Quick Apply
3d
Territory Sales Manager
General Petroleum —Fort Wayne, IN
- From $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Continuous improvement
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Warehouse Manager
Power Components Corporation —Fort Wayne, IN
- $60,000 - $90,000 a year
- Full-time
- High school diploma or GED
- Warehouse
- In-person
- Health insurance
- 401(k)
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Quality Systems Manager
C&A Tool Engineering, Inc. —Churubusco, IN
- From $85,000 a year
- 8 hour shift
- Microsoft Excel
- ERP systems
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
2d
Assistant Property Manager - Flats at Walnut Ridge
BARRETT & STOKELY INC —Fort Wayne, IN
- From $20 an hour
- Full-time
- Management
- Sales
- Customer service
- Paid parental leave
- Health savings account
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6d
Store Manager
HomeGoods —Fort Wayne, IN
- $74,800 - $102,900 a year
- Full-time
- Merchandising
- Mid-level
- 3 years
- Health savings account
- Paid holidays
9d
District Manager
Mondelēz International —Fort Wayne, IN
- $90,800 - $124,850 a year
- Full-time
- Merchandising
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Sr. Operations Manager
Amazon.com Services LLC —Fort Wayne, IN
- $135,000 - $182,700 a year
- Full-time
- 7 years
- Engineering
- Bachelor's degree
- AD&D insurance
- Health insurance
3d
District Manager
District Manager —Fort Wayne, IN
- Full-time
- Clean driving record
- Analysis skills
- Driver's License
- Health insurance
- Dental insurance
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Department Manager
H&M —Fort Wayne, IN
- $20 - $27 an hour
- Full-time
- Mid-level
- Communication skills
- Commercial
- Commuter assistance
- Paid holidays
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District Manager II (Fort Wayne & Warsaw, IN)
WM —Fort Wayne, IN
- Full-time
- Clean driving record
- Customer service
- Mid-level
- Employee stock purchase plan
- Paid holidays
2d
(USA) Merchandising Lead
Sam's Club —Fort Wayne, IN
- $21 - $29 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Food Operations Manager 1
Sodexo —Fort Wayne, IN
- $56,270 - $72,820 a year
- Full-time
- Mid-level
- Continuous improvement
- Mentoring
- Paid holidays
- Health insurance
Supply Chain Program Manager
BAE Systems Inc. —Fort Wayne, IN
- $108,787 - $184,937 a year
- Full-time
- Remote
- Writing skills
- Master's degree
- 8 years
- Health savings account
- Paid holidays
13d
Program Manager, Maintenance Planner
Google —Fort Wayne, IN
- $108,000 - $153,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
13d
Housing Operations Manager
Purdue University —Fort Wayne, IN
- $45,000 a year
- Weekends as needed
- Background check
- Management
- Residential
- Paid time off
Store Manager
Vera Bradley —Fort Wayne, IN
- $55,900 - $76,900 a year
- Weekends as needed
- 18 years or older
- Marketing
- Merchandising
- Wellness program
- Health savings account
14d
PRODUCT MANAGER - REMOTE
Palco —Fort Wayne, IN
- Full-time
- Remote
- Computer Science
- 5 years
- Bachelor's degree
- Paid training
- AD&D insurance
Event Manager
The Fairfield —Fort Wayne, IN
- $41,405.60 - $51,000.00 a year
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
Quick Apply
store manager, Fort Wayne, IN
Starbucks —Fort Wayne, IN
- $58,800 - $82,300 a year
- Weekends as needed
- Military
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
8d

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customer experience manager jobs near fort wayne in

Project Operations Manager

Schmucker Quality Construction
Fort Wayne, IN

Quick Apply

Job Details

Full-time
$80,000 - $120,000 a year
3 days ago

Benefits

Paid time off

Qualifications

Staff supervision
Residential construction project management
Coordinating with subcontractors on construction projects
Workplace dispute resolution
Financial software
Driver's License
Construction budget management
Job order costing
Construction industry experience
Driving
Managing multi-phase construction projects
Construction team management
Leading team collaboration initiatives
Schedule creation
Managing teams in a construction management role
Construction subcontract management
Computer skills
Managing projects
General management

Full Job Description

Position Summary

The Project Operations Manager oversees the company’s project management function and helps ensure construction projects move from scheduling through completion in an organized, timely, and financially responsible manner. This role assigns work to project managers, balances workloads, monitors schedules and budgets, and resolves escalated project, customer, and subcontractor concerns. The position coordinates closely with ownership, office staff, project managers, customers, and subcontracted crews.

Essential Duties and Responsibilities

· Lead and hold project managers accountable for the coordination and completion of assigned projects.

· Assign projects based on project type, workload, location, experience, and scheduling needs.

· Monitor project budgets, payments, deductions, timelines, and financial reports.

· Oversee the master project schedule, subcontractor availability, material readiness, and completion timelines.

· Review subcontractor invoices for completed scope, approved rates, deductions, and documented changes.

· Resolve escalated scheduling, scope, workmanship, payment, and communication concerns.

· Ensure project documentation, communication, job closeout, and warranty handoffs are completed consistently.

· Improve project management processes, reporting, communication, and accountability.

· Be available as needed for customer and team member phone calls.

· All other duties as assigned.

Supervisory Responsibilities

Yes. This role directly oversees the project management team, including work assignments, priorities, coaching, performance follow-up, and accountability.

Required Qualifications

· Five or more years of construction, project management, or construction operations experience.

· Knowledge of residential construction project flow, scheduling, subcontractor coordination, job costing, and closeout.

· Experience leading project managers, subcontractors, or multiple concurrent construction projects.

· Strong customer service, communication, organization, and conflict-resolution skills.

· Intermediate computer skills and ability to use project, scheduling, and financial systems.

· Valid driver’s license and ability to travel regularly to customer job sites.

Preferred Qualifications

· Education in construction management, business, operations, or a related field.

· Experience managing residential construction completed through subcontractor crews.

Core Competencies

· Leadership and accountability

· Project planning and organization

· Customer and team communication

· Operational judgment and problem-solving

· Financial and schedule awareness

Physical Requirements

· Ability to perform computer work, drive between locations, and walk active job sites.

· Ability to manage competing schedules, budgets, questions, and priorities.

Work Environment

This role is primarily office-based with regular travel to active job sites and exposure to typical construction conditions.

Schedule and Travel Expectations

Generally Monday through Friday and available during the hours of 6:30 am – 5 pm; hours may vary based on project and seasonal needs.

Regular local jobsite travel is required. Occasional early mornings, evenings, weekends, or longer hours may be necessary.

Success Measures

Success is measured by effective project-manager performance, balanced workloads, timely project completion, budget control, accurate invoice review, and customer satisfaction.

Disclaimer

This job description is intended to describe the general nature and level of work performed by employees assigned to this role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties, responsibilities, and business needs may change at any time with or without notice.

Pay: $80,000.00 - $120,000.00 per year

Benefits:

Paid time off

Work Location: In person

Quick Apply

Refine Your Search

customer experience manager jobs in fort wayne in

Project Operations Manager

Territory Sales Manager

Warehouse Manager

Quality Systems Manager

Assistant Property Manager - Flats at Walnut Ridge

Store Manager

District Manager

Sr. Operations Manager

District Manager

Department Manager

District Manager II (Fort Wayne & Warsaw, IN)

(USA) Merchandising Lead

Food Operations Manager 1

Supply Chain Program Manager

Program Manager, Maintenance Planner

Housing Operations Manager

Store Manager

PRODUCT MANAGER - REMOTE

Event Manager

store manager, Fort Wayne, IN

I want to receive the latest job alert for customer experience manager in fort wayne in

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