Top 281 Front desk agent Jobs in Fort Worth, Tx

PRN Medical Secretary/Front Desk
The Center for Cancer and Blood Disorders —Mansfield, TX
- PRN
- Bilingual
- Private practice
- HIPAA
Quick Apply
22h
FRONT DESK & MEMBER EXPERIENCE
WLF Club —Fort Worth, TX
- From $20 an hour
- Part-time
- CRM software
- In-person
- Internship
- Employee discount
Quick Apply
3d
Front Desk Receptionist
Cornerstone Assistance Network —Fort Worth, TX
- $15 - $18 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
1d
Front Desk Agent
MCR Hotels —Fort Worth, TX
- $15 - $16 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
AC Hotel Fort Worth —Fort Worth, TX
- Research
- Hotel
- Negotiation
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Hotel Front Desk Agent - Fort Worth Cityview • Evening Shift
Homewood Suites by Hilton —Fort Worth, TX
- $15 - $17 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Paid time off
- Employee discount
Quick Apply
8d
Front Desk Administrator
R Family Chiropractic —Fort Worth, TX
- $20 - $24 an hour
- Administrative experience
- High school diploma or GED
- Experience working with children
Quick Apply
Front Desk Agent
Marriott International, Inc —Fort Worth, TX
- Full-time
- Hotel
- High school diploma or GED
- Front desk
1d
Front Desk Receptionist
Fort Worth Eye Associates —Fort Worth, TX
- $15 - $17 an hour
- Full-time
- Spanish
- Customer service
- Medical office experience
- COVID-19 protective measures
- Health insurance
Quick Apply
2d
Front Desk Receptionist
CITYDOC —Fort Worth, TX
- $16 - $18 an hour
- Full-time
- Spanish
- Urgent Care
- HIPAA
Quick Apply
14d
Front Desk Agent - The Sinclair
Coury Hospitality —Fort Worth, TX
- Weekends as needed
- Writing skills
- English
- Hotel
Quick Apply
Hotel Front Desk / Guest Service Rep
Hampton Inn & Suites – Ft. Worth Downtown —Fort Worth, TX
- $15 - $16 an hour
- Full-time
- Ability to stand for extended periods
- Communication skills
- Paid jury duty
- Paid holidays
Quick Apply
Front Desk Agent
Bowie House —Fort Worth, TX
- Full-time
- Residential
- Hotel
- Computer skills
Quick Apply
Hotel Front Desk Agent
Doubletree by Hilton Fort Worth S Conference Center —Fort Worth, TX
- Nights as needed
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply
Front Desk Associate
Scenthound Fort Worth Saginaw, TX —Fort Worth, TX
- $18 - $20 an hour
- Full-time
- Computer literacy
- Reliable transportation
- Restaurant experience
- Paid time off
- Food provided
Quick Apply
Sheraton FT Worth - Front Desk Agent
Aimbridge Hospitality —Fort Worth, TX
- Full-time
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
1d
Front Office Coordinator
Athletico Physical Therapy —Fort Worth, TX
- $15.00 - $23.50 an hour
- Overtime
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid parental leave
- Health savings account
2d
Medical Office FRONT DESK
Metroplex Care Group —Fort Worth, TX
- $18 - $22 an hour
- Full-time
- Microsoft Outlook
- Word processing
- Writing skills
Quick Apply
Front Office Agent
Live! by Loews - Arlington, TX —Arlington, TX
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
10d
Guest Service Agent
Kimpton Harper Hotel —Fort Worth, TX
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance

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PRN Medical Secretary/Front Desk

The Center for Cancer and Blood Disorders -
Mansfield, TX

Quick Apply

Job Details

PRN
22 hours ago

Qualifications

Bilingual
High school diploma or GED
EMR systems
Front desk
Hospital experience
Office experience

Full Job Description

We want you to join our team! The Center for Cancer and Blood Disorders has more than 60 cancer specialists and 400 healthcare professionals representing many different areas of medical and administrative services across 22 locations throughout North Texas.

JOB DESCRIPTION:

The medical secretary/front office position is responsible for performing a variety of administrative duties for the providers and staff of “The Center”. This may include, but not limited to, technical support for on-line assistance, answering general questions about services “The Center” provides, forwarding messages to triage, routing calls to physician offices for scheduling assistance and escalating complaints to the appropriate supervisor for assistance. Responds positively to change and demonstrates the ability to be flexible in the work environment, including changes in job functions, patient volumes, and working hours. Takes on the initiative to learn new skills and is willing to participate and share expertise. Performs daily activities of assigned patient access areas, call center operations, front-desk check-in and co-pay collection activities. This position is for coverage at our Arlington and Mansfield clinics.

● Performs all required patient check-in duties; verifying demographic and financial information while maintaining HIPAA at all times

● Collects co-pays and deductibles as required and provides support services to patients and medical staff upon request

● Responds to and resolves routine inquiries, complaints and concerns through inbound phone calls and or other electronic requests.

● Ensures a positive and exemplary experience with all customers of “The Center” by focusing on customer satisfaction and resolution.

● Provide accurate, valid and complete information to customers of “The Center” by using the right methodologies and tools provided

● Ability to identify emergency situations and remaining calm; providing a professional demeanor at all times

● Quickly escalate priority issues to the appropriate clinical personnel or Patient Access Manager, providing pertinent information based on facts and not emotions.

● Ability to document all customer phone interactions accurately to ensure optimal services and outcomes.

● Requests patient medical records upon request; obtaining the proper authorizations

● Maintains files, generates daily payment reports and verifies cash drawer against report.

● Answers incoming patient phone calls, takes messages, and directs escalated calls to the site manager

● Other duties as assigned

● Demonstrates an in-depth understanding of standard workflows related to the front desk check-in process and phone operations systems

Customer Service:

· Ensure a high level of customer service in interactions with patients and their families, physicians, staff and vendors by phone and in person

● Demonstrates a genuine interest in helping our patients, providers, and other employees by using excellent communication (verbal/non-verbal) skills, being polite, friendly, patient, and calm under extreme pressure.

● Maintain composure when dealing with emergency situations and responding professionally.

● Effectively communicates with clinical areas and other departments to resolve issues that impact patient care and immediately escalating issues that cannot be resolved to the site manager.

● Acts as a team player.

Quality Assurance

● Maintains a high level of productivity and accuracy for work performed based on departmental standards. Maintains a thorough knowledge of policies, procedures, and standard work ethic within the department to successfully perform duties on a day-to-day basis.

Education, experience and skills required for consideration:

● High School Diploma or equivalent

● At least 1 year front office experience in a clinic or hospital setting preferred

● Medical terminology and electronic medical record experience is preferred.

● Ability to demonstrate competencies such as communication, customer service, initiative, professionalism, stewardship, and teamwork required.

● Previous experience in a fast-paced call center preferred

● Responds positively and remains flexible to a changing work environment

● Adjusts well to changes in job functions, patient volumes, and work hours based on clinic needs

● Maintains commitment to our extraordinary patient care standards and guidelines

● Bilingual preferred

Medical Specialty:

Hematology
Oncology

Work Location: In person

Quick Apply

Refine Your Search

front desk agent jobs in fort worth, tx

PRN Medical Secretary/Front Desk

FRONT DESK & MEMBER EXPERIENCE

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Front Desk Agent

Front Desk Agent

Hotel Front Desk Agent - Fort Worth Cityview • Evening Shift

Front Desk Administrator

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Front Desk Receptionist

Front Desk Agent - The Sinclair

Hotel Front Desk / Guest Service Rep

Front Desk Agent

Hotel Front Desk Agent

Front Desk Associate

Sheraton FT Worth - Front Desk Agent

Front Office Coordinator

Medical Office FRONT DESK

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