Top 22 Service desk analyst Jobs in Fort Worth, Tx

Help Desk Analyst
Buchanan Technologies —Dallas, TX
- $24 - $25 an hour
- Temporary
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
Quick Apply
Senior Service Desk Specialist
Exeter Finance LLC —Irving, TX
- $31.00 - $42.95 an hour
- Full-time
- Computer Science
- Office
- Windows
Analyst, AACU Technology Service Desk
American Airlines —Fort Worth, TX
- On call
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
9d
Service Desk Specialist II
NetCov —Fort Worth, TX
- $58,687 - $85,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Mid-level
Quick Apply
Client Support Desk Analyst
defi AUTO LLC —Westlake, TX
- $60,000 - $75,000 a year
- Full-time
- Mid-level
- SQL
- Accounting
Quick Apply
8d
Tech Analyst II
OneOncology —Fort Worth, TX
- Full-time
- Azure
- Mid-level
- 3 years
Quick Apply
Field Services Specialist
NetCov —Fort Worth, TX
- $25.84 - $34.46 an hour
- Full-time
- Hybrid work
- Azure
- Computer Science
- Mid-level
- Opportunities for advancement
Quick Apply
Learning Technology Consultant
7-Eleven —Irving, TX
- System design
- Mid-level
- Organizational skills
Service Desk Analyst (Tier 3)
M3 Networks —Southlake, TX
- $60,000 - $76,000 a year
- Full-time
- Hybrid work
- English
- Mid-level
- Windows
- Paid jury duty
- Paid holidays
Quick Apply
Help Desk Analyst
HARRIS & HARRIS LTD —Coppell, TX
- $40,000 - $55,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Travel reimbursement
- Commuter assistance
Quick Apply
IOC Support Analyst
DFW International Airport —Dallas-Fort Worth, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
4h
IT Service Desk Lead
Performance Food Group —Westlake, TX
- $23 - $29 an hour
- Full-time
- Mid-level
- 3 years
- Continuous improvement
- Employee stock purchase plan
- Health insurance
Global NOC Operations Manager
GM Financial —Arlington, TX
- Full-time
- Hybrid work
- Word processing
- Office
- Windows
- Tuition reimbursement
- 401(k) matching
5d
IFS Business Analyst
Natural Gas Services Group, Inc —Southlake, TX
- Email
- Background check
- 5 years
- ERP systems
- Health savings account
- AD&D insurance
Quick Apply
Senior Business Systems Analyst
Solera —Westlake, TX
- Full-time
- Computer science
- Computer Science
- 5 years
Senior Oracle Fusion HCM Administrator / Functional Analyst
CEDENT —Dallas-Fort Worth, TX
- Oracle
- 5 years
- Bachelor's degree
2d
Senior Oracle Fusion HCM Payroll Administrator / Functional Analyst
CEDENT —Dallas-Fort Worth, TX
- Oracle
- Bachelor's degree
- Training & development
2d
FinOps AI / ML Engineer Assoc Director
Accenture —Irving, TX
- $150,900 - $413,600 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Sales
- Paid holidays
- Disability insurance
1d

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Senior Service Desk Specialist
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Senior Technology Specialist (226 Days)
Keller ISD —Fort Worth, TX
Troubleshoot and remediate incidents and requests effectively in the field, by phone and using remote support tools. Provide desk side support to end users.
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IT End User Services Analyst
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They assist in analyzing and troubleshooting issues related to end-user computing digital assets (e.g., laptops, desktops, printers, mobile phones) and serve as…

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service desk analyst jobs near fort worth, tx

Help Desk Analyst

Buchanan Technologies -
Dallas, TX

Quick Apply

Job Details

Temporary | Temp-to-hire | Contract
$24 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Non-technical user support
Customer communication
Help desk support experience
Content creation for technical audiences
Technical documentation
Hardware maintenance
Windows
Administrative experience
Computer hardware
Desktop (troubleshooting support)
Customer relationship management (CRM) systems (technically supported)
Organizational skills
IT
System deployment
Desktop administration
Technical writing experience within technology
Hardware diagnostics
CompTIA A+
Help desk

Full Job Description

Job: Help Desk Analyst

Schedule: Monday to Friday 7 AM to 4 PM

Terms: 12-month contract with Strong potential for Contract to hire

***This position requires a pre-employment background investigation including criminal history check, drug screening, and fingerprinting. Selectee must be able to obtain and maintain a Sensitive security clearance/access determination.*****

The technician monitors and manages escalated routine administrative tasks and IT Help Desk events, providing technical support to end users across a variety of issues.

Key Responsibilities:

Monitors and manipulates the operation of escalated routine administration tasks and Help Desk events.
Provides support to end users on a variety of issues.
Installs, configures, and troubleshoots PCs, laptops, and peripherals.
Resolves escalated problems in accordance with IT Help Desk standards and guidelines.
Serves as second-level support and lead technician for non-routine and major events and incidents.
Identifies, researches, and resolves complex technical issues.
Responds to telephone and email requests related to IT Help Desk operational support.
Maintains and updates Standard Operating Procedures (SOPs) for the IT Help Desk.
Creates new SOPs as needed to ensure up-to-date documentation.
Trains and coordinates with other IT staff as required.
Demonstrates competency in performing all IT Help Desk functions.
Safeguards physical access to Exchange-restricted data, processes, and services.

Requirements:

3+ years of experience providing end-user technical support in an enterprise IT environment.
Strong knowledge of Windows 10 and Windows 11 operating systems.
Experience with PC refresh and lifecycle management projects, including hardware deployment and imaging.
Familiarity with tools such as SCCM, Intune, Active Directory, and remote desktop support platforms.
Ability to diagnose and resolve complex hardware and software issues independently.
Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
Ability to follow documented procedures and create/update technical documentation.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
CompTIA A+, Microsoft certifications (MD-100/MD-101), or equivalent experience preferred.
Must be able to lift and move equipment up to 50 lbs.
Availability for occasional after-hours or weekend work as required.

Job Types: Contract, Temp-to-hire

Pay: $24.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance

Experience:

Help desk: 3 years (Required)

Ability to Commute:

Dallas, TX 75236 (Required)

Work Location: In person

Quick Apply

Refine Your Search

service desk analyst jobs in fort worth, tx

Help Desk Analyst

Senior Service Desk Specialist

Analyst, AACU Technology Service Desk

Service Desk Specialist II

Client Support Desk Analyst

Tech Analyst II

Field Services Specialist

Learning Technology Consultant

Service Desk Analyst (Tier 3)

Help Desk Analyst

IOC Support Analyst

IT Service Desk Lead

Global NOC Operations Manager

IFS Business Analyst

Senior Business Systems Analyst

Senior Oracle Fusion HCM Administrator / Functional Analyst

Senior Oracle Fusion HCM Payroll Administrator / Functional Analyst

FinOps AI / ML Engineer Assoc Director

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