Top 11 Help desk analyst Jobs in Fort Worth Tx

Technical Analyst
Medical City Fort Worth —Fort Worth, TX
- Full-time
- Mid-level
- 1 year
- Employee stock purchase plan
- Disability insurance
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6d
Service Desk Specialist II
NetCov —Fort Worth, TX
- $58,687 - $80,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Mid-level
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Help Desk Analyst
HARRIS & HARRIS LTD —Coppell, TX
- $40,000 - $55,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Travel reimbursement
- Commuter assistance
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Tech Analyst II
OneOncology —Fort Worth, TX
- Full-time
- Azure
- Mid-level
- 3 years
Quick Apply
Field Services Specialist
NetCov —Fort Worth, TX
- $25.84 - $34.46 an hour
- Full-time
- Hybrid work
- Azure
- Computer Science
- Mid-level
- Opportunities for advancement
Quick Apply
Learning Technology Consultant
7-Eleven —Irving, TX
- System design
- Mid-level
- Organizational skills
Senior Business Systems Analyst
Solera —Westlake, TX
- Full-time
- Computer science
- Computer Science
- 5 years

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Service Desk Specialist II
NetCov —Fort Worth, TX
Maintain a daily 85% billable rate working tickets and answering phone calls. Capacity to explain technical concepts and solutions to non-technical stakeholders…
$58,687 - $80,000 a year
Quick Apply
Technology Specialist II
Atwell, LLC —Burleson, TX
Communicate technical information clearly to both technical and non-technical employees. Bachelor's degree in information technology, computer science,…
Quick Apply
12d

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Maintains computer, fax, and phone system functionality by responding to user calls, emails or chat requests for support in compliance with company policy.
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TP Mechanical Contractors LLC —Columbus, OH
CompTIA Network+ or similar networking certification (a plus). Responsible for serving as the first point of contact for end-user technical support, providing…
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Technical Analyst

Medical City Fort Worth -
Fort Worth, TX

Quick Apply

Job Details

Full-time
6 days ago

Benefits

Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Family leave
401(k) matching
Loan assistance
Life insurance

Qualifications

Mid-level
Customer support
1 year

Full Job Description

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Technical Analyst with Medical City Fort Worth you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

The Technical Analyst adheres to and supports HCA IT policies and procedures, and recommends process changes that improve the implementation, maintenance and support of IT&S desktop equipment and software. Based on proficiency with PC-based equipment and cabling, the Technical Analyst can provide expanded on-site support to technical resources, if needed.
Installs and repairs facility and division IT&S equipment and software per HCA and division IT&S standards and guidelines, including but not limited to terminals, personal computers, printers, cabling, and related software products
Responds to and resolves inquiries and requests for assistance with division or facility computer systems, and provides a superior customer support experience for division and facility users
Analyzes and provides hands-on support for simple to moderate inquiries. Determines appropriate technical area or vendor to resolve the problem and coordinates with other technical areas, as needed
Logs and tracks problems; reviews problem tracking databases
Performs facility-based moves, adds, and changes (MACs), as needed
Maintains documentation for each incident or request, and escalates complex problems to the next level of support per documented procedures
Provides 24x7 on-call support based on division IT staff rotation, and carries a pager as warranted
Aids and trains users on division and facility technology
Performs preventative maintenance
Recommends process changes that improve the implementation, maintenance and support of IT&S desktop equipment and software
Effectively works with customers, Service Desk and Technical Services personnel
Participates in meetings, committees and continuing education to improve individual, departmental and organizational performance
EDUCATION
Bachelor’s degree in information systems or healthcare related field is preferred
EXPERIENCE
Must have one year IT experience
CERTIFICATE/LICENSE
Basic certification in A+ and Microsoft Products is preferred; education and/or experience may be substituted for A+ certification
Valid state drivers license and proof of auto insurance, if applicable

Benefits

Medical City Fort Worth, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Technical Analyst opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Quick Apply

Refine Your Search

help desk analyst jobs in fort worth tx

Technical Analyst

Service Desk Specialist II

Help Desk Analyst

Tech Analyst II

Field Services Specialist

Learning Technology Consultant

Senior Business Systems Analyst

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