Top 26 Service desk analyst Jobs in Fort Worth Tx

Help Desk Support Technician
American Track —Fort Worth, TX
- Full-time
- Research
- Mid-level
- Office
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Service Desk Specialist II
NetCov —Fort Worth, TX
- $58,687 - $80,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Mid-level
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Senior Service Desk Specialist
Exeter Finance LLC —Irving, TX
- $31.00 - $42.95 an hour
- Full-time
- Computer Science
- Office
- Windows
11d
Help Desk Analyst
HARRIS & HARRIS LTD —Coppell, TX
- $40,000 - $55,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
- Travel reimbursement
- Commuter assistance
Quick Apply
Tech Analyst II
OneOncology —Fort Worth, TX
- Full-time
- Azure
- Mid-level
- 3 years
Quick Apply
Field Services Specialist
NetCov —Fort Worth, TX
- $25.84 - $34.46 an hour
- Full-time
- Hybrid work
- Azure
- Computer Science
- Mid-level
- Opportunities for advancement
Quick Apply
IT Service Desk Lead
Performance Food Group —Westlake, TX
- $27 - $32 an hour
- Full-time
- Mid-level
- 3 years
- Continuous improvement
- Employee stock purchase plan
- Health insurance
9d
IT Technical Support – Cybersecurity
The City of Fort Worth —Fort Worth, TX
- $75,689 - $95,796 a year
- Rotating weekends
- Pass drug screening
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
2d
Application System Analyst II - HIM
Christus Health —Irving, TX
- 8 hour shift
- Microsoft Excel
- Mid-level
- 3 years
Epic Analyst - HIM
Christus Health —Irving, TX
- Full-time
- Microsoft Excel
- Mid-level
- 3 years
Learning Technology Consultant
7-Eleven —Irving, TX
- System design
- Mid-level
- Organizational skills
5d
IFS Business Analyst
Natural Gas Services Group, Inc —Southlake, TX
- Email
- Background check
- 5 years
- ERP systems
- Health savings account
- AD&D insurance
Quick Apply
Coordinator of Data Governance for Special Education (26-27 SY)- Performance Outcomes and Data
Irving Independent School District —Irving, TX
- $78,745 - $108,730 a year
- Full-time
- Microsoft Word
- Writing skills
- Teaching Certification
Senior IS Risk Analyst | Fort Worth, TX
TTI, INC. —Fort Worth, TX
- Computer science
- Computer Science
- Office
- Health insurance
- Dental insurance
Senior Business Systems Analyst
Solera —Westlake, TX
- Full-time
- Computer science
- Computer Science
- 5 years
Accounting Manager, (MDM)
Darling Ingredients Inc. —Irving, TX
- Full-time
- Microsoft Word
- Oracle
- Mid-level
Quick Apply
12d

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Service Desk Specialist II
NetCov —Fort Worth, TX
Maintain a daily 85% billable rate working tickets and answering phone calls. Capacity to explain technical concepts and solutions to non-technical stakeholders…
$58,687 - $80,000 a year
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Technology Specialist II
Atwell, LLC —Fort Worth, TX
Communicate technical information clearly to both technical and non-technical employees. Bachelor's degree in information technology, computer science,…
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1d

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Provide high-quality customer service while managing a high volume of inbound phone calls. Experience using remote access and remote troubleshooting tools.
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Prepcloud —Columbus, OH
The ideal candidate will provide first-level technical support to end users, troubleshoot hardware and software issues, manage service requests, and ensure…
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service desk analyst jobs near fort worth tx

Help Desk Support Technician

American Track -
Fort Worth, TX

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Job Details

Full-time

Qualifications

Computer operation
Laptop (troubleshooting support)
Equipment installation
Peripheral setup
Software installation
Microsoft Office
High school diploma or GED
Computer hardware
Desktop (troubleshooting support)
SharePoint
Desktop administration

Full Job Description

North American Rail Solutions (NARS) is seeking an enthusiastic and detail-oriented Entry-Level IT Help Desk Technician to join our team in the Dallas Fort Worth office. This individual will be responsible for providing technical support to end users via help desk tickets, telephone, and in-person requests.

MAJOR RESPONSIBILITIES

Responds to end-user requests for technical assistance by phone, email, and ticketing system to resolve issues in a quick and efficient manner
Troubleshoots and resolves basic computer, application, system, device, access or performance issues.
Researching and responding to user questions, and explaining complex fixes in plain language. Escalates issues to appropriate teams where necessary.
Instructs users how to use systems and applications for best practices and in compliance with IT policies.
Logs and maintains user requests and solutions in ticketing system.
Administers user accounts across country, such as resetting passwords, adding, and removing access (Office 365 portal).
Supports the installation and configuration of equipment system software
Provision end user devices such as laptops, tablets and phone equipment
Provides endpoint management including remote support, and patch management
Supports with the asset management and maintain product lifecycles
Supports server and network management
Utilizing network monitoring solution to support infrastructure and escalate when needed
Following standard operating procedures, and creating new procedures for resolutions, and when otherwise appropriate
Recording time accurately in ticketing system, including documenting issue resolution
Participating in projects to advance department goals
Participating in On-Call rotation to support staff outside of standard business hours
Administers SharePoint sites and manages permissions
Occasional travel required, up to 25%
Performs all other duties as assigned.

Education Required:

High School Diploma or GED required.

Work Experience Required:

2+ years experience in similar help desk analyst role
2+ years experience with hardware setup and configuration
Familiarity with Microsoft Autopilot and Copilot, SharePoint administration, and Office 365.

Skills & Knowledge Required:

Excellent communication skills, both written and verbal.
Analytical and multitasking skills, with the ability to prioritize tasks.
Knowledge of ITIL service management concepts
Time management and organization skills.
Strong interpersonal and customer service skills.
Ability to work independently and in a team environment

Thank you for your interest in this position and for taking the time to apply. We appreciate your patience as we review all applications. While we will provide updates as soon as they are available, please note that we may not be able to respond to all applicants individually.

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Refine Your Search

service desk analyst jobs in fort worth tx

Help Desk Support Technician

Service Desk Specialist II

Senior Service Desk Specialist

Help Desk Analyst

Tech Analyst II

Field Services Specialist

IT Service Desk Lead

IT Technical Support – Cybersecurity

Application System Analyst II - HIM

Epic Analyst - HIM

Learning Technology Consultant

IFS Business Analyst

Coordinator of Data Governance for Special Education (26-27 SY)- Performance Outcomes and Data

Senior IS Risk Analyst | Fort Worth, TX

Senior Business Systems Analyst

Accounting Manager, (MDM)

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