Top 705 Customer experience manager Jobs in Frankfort, Ky

Medical Receptionist & Office Manager
CommonHealth Recovery —Frankfort, KY
- $35,000 - $46,000 a year
- Full-time
- Medical office experience
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
General Manager, Operations
McDonald's —Frankfort, KY
- From $55,000 a year
- Full-time
- 18 years or older
- Customer service
- Quick service & fast food restaurant
- Paid training
- Disability insurance
Quick Apply
Customer Success Manager
Nortek Air Solutions, LLC —Frankfort, KY
- Full-time
- Mid-level
- Bachelor's degree
- Business
- Disability insurance
- Health insurance
Quick Apply
Customer Logistics Manager - DTS SET
Ryder System —Frankfort, KY
- $65,000 - $70,000 a year
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
12d
Manager, Medicaid Value-Based Care Operations
CVS Health —Frankfort, KY
- $54,300 - $159,120 a year
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
8d
(USA) Vision Center Manager L3
Walmart —Frankfort, KY
- $28 - $43 an hour
- Management
- High school
- Merchandising
- Paid jury duty
- Disability insurance
Emerging Store Manager
Walgreens —Frankfort, KY
- $45,000 - $71,550 a year
- Weekends as needed
- Merchandising
- English
- Mid-level
STR MGMT/e-COMMERCE SUPERVISOR
Kroger —Frankfort, KY
- Full-time
- Experience working with individuals with disabilities
- Adults
- Mid-level
Retail Assistant Manager - Full-Time
maurices —Frankfort, KY
- Full-time
- 18 years or older
- Customer service
- Computer literacy
- Health savings account
- Paid holidays
Lead Director, Stop Loss Relationship Management
CVS Health —Frankfort, KY
- $100,000 - $231,540 a year
- Full-time
- Bachelor's degree
- Fair chance
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
2d
Manager - Cyber Resilience
CVS Health —Frankfort, KY
- $83,430 - $222,480 a year
- Full-time
- High school diploma or GED
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Senior Manager, High-Velocity Launch Operations
DSV —Frankfort, KY
- $128,200 - $150,000 a year
- Full-time
- Up to 50% travel
- Inventory management
- Travel
- Flexible schedule
Product Manager
Therapy Brands Thrive, LLC —Frankfort, KY
- Full-time
- 3 years
- Bachelor's degree
- Machine learning
Quick Apply
8d
SERVICE MANAGER
Worldwide Equipment Enterprises Inc —Lexington, KY
- $70,000 - $95,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
Architectural Project Manager
Integrity Architecture —Lexington, KY
- $70,000 - $95,000 a year
- Full-time
- No education required
- Construction site
- Office
- Paid holidays
- Health insurance
Quick Apply
Kentucky Account Manager
Scott Industrial Systems —Kentucky
- From $70,000 a year
- Full-time
- Background check
- English
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Preconstruction Manager
Dean Builds, Inc. —Lexington, KY
- Full-time
- 7 years
- Project management
- Mentoring
- Health savings account
- Health insurance
12d
Area Operations Supervisor - Lexington, KY
RamClean —Lexington, KY
- $50,000 - $55,000 a year
- Background check
- Spanish
- Inventory control
- Paid holidays
- Health insurance
Quick Apply
12d
Account Manager & Digital Marketing Strategist
Creekmore Marketing —Nicholasville, KY
- $44,000 - $53,000 a year
- Full-time
- Hybrid work
- Social media management
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Manager Field Sales
Uniti —Lexington, KY
- Full-time
- Mid-level
- Driver's License
- Driving
- AD&D insurance
- Health insurance
3d

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customer experience manager jobs near frankfort, ky

Medical Receptionist & Office Manager

CommonHealth Recovery -
Frankfort, KY

Quick Apply

Job Details

Full-time
$35,000 - $46,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Vision insurance
Paid orientation
Opportunities for advancement
Paid sick time

Qualifications

Staff supervision
Medical office management
Overseeing health insurance pre-certification
Medical insurance coverage verification
Team leadership
Medical office experience
Outpatient facility experience
Medical scheduling
High school diploma or GED
Bachelor's degree
Outpatient services management
Office management

Full Job Description

About CommonHealth Recovery

CommonHealth Recovery is one of Kentucky's leading outpatient behavioral health organizations, proudly serving Medicaid, Medicare, and commercial populations across the Commonwealth. We provide evidence-based care across addiction treatment, mental health, and psychiatry, with primary care coming soon. Our mission is to deliver exceptional healthcare and genuine customer service to every person we serve.

We are a team built on accountability, mutual respect, and a shared commitment to doing this work the right way. In 2025, we earned a 100% compliance and zero-deficiency score on our Kentucky state AODE audit. We take that standard seriously, and we are looking for people who can join us in that mission.

About the Role

We are seeking a driven, detail-oriented Medical Receptionist and Office Manager to serve as the operational foundation of our Frankfort clinic. This is a hands-on, patient-facing role for someone who takes pride in a well-run office and an excellent client experience.

You will be the first face our clients see and the person responsible for making sure everything behind that front desk runs the way it should. You will lead front office personnel, including receptionists, lab collectors, pharmacy technicians, and medical assistants, while working directly with the Director of Operations and CEO to identify inefficiencies, develop solutions, and optimize how the front office functions. Regular 1-on-1 meetings with the Director of Operations will be a built-in part of this role.

As CommonHealth Recovery grows and adds staff, this role will grow with it. If you are someone who wants ownership, purpose, and the opportunity to build something, this is the opportunity for you.

Key Responsibilities

Serve as the primary receptionist while managing all front office operations and personnel
Supervise front office staff and hold the team accountable to performance, attendance, and professionalism standards
Proactively identify process inefficiencies and present solutions to leadership before acting
Schedule appointments, verify insurance, collect copays, and manage patient flow throughout the clinic
Handle incoming calls, faxes, emails, prior authorizations, and medication call-ins
Accurately document and file patient records in AdvancedMD EHR
Ensure ongoing compliance with HIPAA, AODE licensing requirements, and all CHR policies
Manage supply inventory, vendor relationships, and facility coordination
Support internal audits and corrective action plans alongside the Director of Operations and CEO
Represent CommonHealth Recovery with professionalism in all client and community interactions

What We Are Looking For

Minimum three years of documented experience in outpatient medical office management and medical reception
Proven track record of reliability, punctuality, and professionalism, verifiable through professional references
Demonstrated experience supervising or leading front office staff
Proficiency in AdvancedMD EHR strongly preferred
Strong working knowledge of insurance verification, prior authorization, and patient scheduling
A natural problem solver who builds systems, thinks ahead, and communicates clearly with leadership
Self-driven, forward-thinking, and genuinely invested in the growth of the organization
Bachelor's degree in Healthcare Administration, Business, or a related field preferred; equivalent experience considered

References

Three to four professional references are required for candidates who advance in the hiring process. References must be able to speak directly to attendance and reliability, professionalism and customer service, and experience working with both subordinates and leadership.

Benefits

Health, Vision, and Dental Coverage
401(k) Retirement Plan
Paid Time Off, including vacation, personal time, and holidays
Company-provided CEUs and professional development opportunities
Growth opportunities within a rapidly expanding organization

CommonHealth Recovery is an Equal Opportunity Employer.

Job Type: Full-time

Pay: $35,000.00 - $46,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
On-the-job training
Opportunities for advancement
Paid orientation
Paid sick time
Paid time off
Vision insurance

Education:

High school or equivalent (Required)

Experience:

medical office receptionist: 3 years (Required)
medical office management: 3 years (Required)

Ability to Commute:

Frankfort, KY 40601 (Required)

Work Location: In person

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Refine Your Search

customer experience manager jobs in frankfort, ky

Medical Receptionist & Office Manager

General Manager, Operations

Customer Success Manager

Customer Logistics Manager - DTS SET

Manager, Medicaid Value-Based Care Operations

(USA) Vision Center Manager L3

Emerging Store Manager

STR MGMT/e-COMMERCE SUPERVISOR

Retail Assistant Manager - Full-Time

Lead Director, Stop Loss Relationship Management

Manager - Cyber Resilience

Senior Manager, High-Velocity Launch Operations

Product Manager

SERVICE MANAGER

Architectural Project Manager

Kentucky Account Manager

Preconstruction Manager

Area Operations Supervisor - Lexington, KY

Account Manager & Digital Marketing Strategist

Manager Field Sales

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