Top 1033 Support specialist Jobs in Franklin, Oh

Product Support Specialist - Scripting
LCS - London Computer Systems —Cincinnati, OH
- $21.64 - $28.85 an hour
- Weekends as needed
- Hybrid work
- Computer Science
- Office
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Document Control Specialist
Philips Tube Group —Middletown, OH
- $50,000 a year
- Full-time
- Microsoft Excel
- Mid-level
- Administrative experience
Quick Apply
Media Specialist - Personal Health Care
Procter & Gamble —Mason, OH
- $69,300 - $96,200 a year
- Online Application
- Mid-level
- Office
- Bachelor's degree
Workforce Support Specialist
Avery Dennison —Miamisburg, OH
- $63,780 - $95,200 a year
- Full-time
- Hybrid work
- Research
- Mid-level
- Bachelor's degree
- Paid parental leave
- Paid holidays
Quick Apply
End User Support Specialist
Expedient Technology Solutions —Miamisburg, OH
- From $50,000 a year
- Full-time
- Background check
- Software troubleshooting
- Research
- Paid training
- Health insurance
Quick Apply
Infrastructure Support Specialist
Expedient Technology Solutions —Miamisburg, OH
- From $60,000 a year
- Full-time
- Background check
- Research
- Mid-level
- Paid training
- Health insurance
Quick Apply
3d
IT Support Specialist
Logan A/C & Heat Services —Dayton, OH
- $22 - $24 an hour
- Full-time
- Office
- Organizational skills
- In-person
- Profit sharing
- Paid training
Quick Apply
Quotation Specialist
Siemens —Lebanon, OH
- $40,555 - $69,523 a year
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Bachelor's degree
4d
IT Support Specialist II - Dayton, OH
CFD Research Corporation —Dayton, OH
- Full-time
- 5 years
- Mid-level
- Office
- AD&D insurance
- Disability insurance
Quick Apply
Entry Control Specialist (Security Management Support)
Sawdey Solution Services —Wright-Patterson AFB, OH
- $68,110 - $92,435 a year
- Full-time
- Microsoft Excel
- 6 years
- Microsoft Outlook
Quick Apply
Front Desk Specialist
Centerpoint Health —Middletown, OH
- Full-time
- Background check
- Basic math
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
ESOL Educational Specialist
Greater Cincinnati School Application Consortium —Morrow, OH
- Full-time
- Classroom
- Mid-level
- Middle school
10d
Supply Chain Specialist
Kids Dental Brands —Fairfield, OH
- $65,000 - $75,000 a year
- Full-time
- Ability to walk for extended periods
- Mid-level
- Children
- Wellness program
- Paid holidays
Quick Apply
Associate Disability Specialist
Cleveland-Cliffs —West Chester, OH
- Email
- Microsoft Outlook
- HIPAA
- Mid-level
- Health insurance
- Paid time off
BUSINESS SYSTEMS TECHNICAL SUPPORT SPECIALIST
MECHANICAL SERVICES & DESIGN INC —Dayton, OH
- $27 - $34 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
IT Service Center Specialist
University of Dayton —Dayton, OH
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Program Support Specialist
Modern Technology Solutions, Inc —Beavercreek, OH
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Disability insurance
- Health insurance
Helpdesk Specialist
Deceuninck North America —Monroe, OH
- Mid-level
- Office
- High school diploma or GED
Quick Apply
LOGISTIC SUPPLY SPECIALIST
Miami Valley Hospital —Dayton, OH
- Weekends as needed
- Microsoft Outlook
- Hospital
- Writing skills
Employment & Education Verification Specialist
MRA-The Management Association Inc —Cincinnati, OH
- $19 - $22 an hour
- Full-time
- Microsoft Excel
- Research
- Organizational skills
- Flexible schedule

I want to receive the latest job alert for support specialist in franklin, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

support specialist jobs near franklin, oh

Support Specialist jobs in Cincinnati, OH

IT Support Specialist jobs in Dayton, OH

IT Technician jobs in Dayton, OH

Technical Support Specialist jobs in Dayton, OH

Controls Engineer jobs in Wright-Patterson AFB, OH

Payroll Specialist jobs in Indianapolis, IN

Support Specialist jobs in Virginia

Family Support Specialist jobs in Chicago, IL

Support Specialist jobs in Tiburon, CA

Technology Support School jobs in Washington, DC

Clinical Documentation Specialist jobs in Kansas City, MO

Support Specialist jobs in South Holland, IL

Support Specialist jobs in Panama City, FL

Support Specialist jobs in Columbus, OH

Project Specialist jobs in Remote

Autistic Support jobs in Pennsylvania

Support Specialist jobs in Lubbock, TX

It Support Specialist jobs in Troy, MI

Behavioral Health Specialist Childrens Hospital jobs in Denver, CO

It Support Specialist jobs in Miami, FL

Product Support Specialist - Scripting

LCS - London Computer Systems -
Cincinnati, OH

Quick Apply

Job Details

Full-time
$21.64 - $28.85 an hour

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
On-site gym
Dental insurance
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED

Full Job Description

Do you enjoy coding, solving technical problems, and helping people use software more effectively? Are you looking for an opportunity to build real-world experience with a commercial software platform while continuing to use your programming skills?

We’re looking for a Product Support Specialist to join our Product Support team. This role is ideal for recent Computer Science, Information Technology, Software Engineering, or Computer Information Systems graduates – or anyone with scripting experience who enjoys solving problems and working directly with customers.

In this role, you will work directly with customers by phone to troubleshoot issues, answer product questions, and guide users through software workflows. You will be part of a structured training and certification program designed to help you build expertise across multiple areas of the product and grow your career over time.

The standard schedule for this role is 10 a.m. to 7 p.m., with the opportunity to move to earlier shifts based on availability.

What You’ll Do

Become a subject matter expert in Rent Manager scripting and custom automation.
Troubleshoot scripting questions, software functionality, and technical issues for customers.
Help customers understand scripting concepts, troubleshoot customizations, and resolve software-related problems.
Answer customer questions by phone while providing clear, professional technical guidance.
Take ownership of assigned support cases and follow through until they are resolved.
Use internal documentation, knowledge resources, and team support to research and resolve customer issues.
Document customer interactions accurately in the ticket-tracking system.
Participate in ongoing training and certification programs to expand your product knowledge.
Maintain daily productivity expectations in a fast-paced, customer-focused support environment.

What You’ll Learn

We provide a structured learning path that helps Product Support Specialists develop expertise across Rent Manager product areas, including technical support, general product functionality, receivables and payables, owners and finance, integrations, mobile functionality, and scripting. New team members typically begin in one product area and expand their knowledge through formal training and certifications.

What We’re Looking For

High school diploma or equivalent required.
A strong interest in programming, scripting, software development, or technical problem solving.
A strong customer service mindset and desire to help others.
Clear verbal communication skills and the ability to explain software concepts in an approachable way.
Strong problem-solving skills and the ability to learn new information quickly.
Comfort working with software systems and technical concepts.
Attention to detail and commitment to accurate documentation.
Ability to manage multiple priorities while maintaining quality and professionalism.
Reliable attendance, punctuality, personal accountability, and a strong work ethic.
Ability to work independently while also collaborating with teammates and escalation resources.
Availability to be on-call during evenings or weekends as assigned.

Nice to Have

Associate’s or bachelor’s degree in Computer Science, Software Engineering, Information Technology, Computer Information Systems, or a related technical field.
Coursework or experience with programming or scripting languages.
One to two years of experience in customer support, technical support, SaaS support, or a call center environment.
Experience with CRM, ticketing, or customer support systems.
Basic understanding of accounting, property management, financial workflows, or accounting software.

Compensation and Growth

This is a full-time, non-exempt role with a base pay range of $21.64–$28.85 per hour. Starting hourly pay begins at $21.64, with structured increases tied to completion of certification milestones. The role is also eligible for annual merit adjustments and an annual performance bonus of 5%.

Our skills-based progression model gives you a clear path to grow your knowledge, expand your product expertise, and advance your career within the organization.

Why Join Us?

Use your programming knowledge in a customer-facing technical role.
Build valuable software support experience.
Structured onboarding, training, and certification milestones.
Supportive team environment with mentorship and escalation resources.
Clear expectations and transparent growth opportunities tied to demonstrated skill development.
Opportunity to develop highly transferable technical and customer-facing skills.

Benefits

Health, dental, and vision insurance
401(k) with employer match
Annual company bonus
10 paid company holidays
Paid time off
Life insurance
Paid medical leave/disability insurance
Paid parental leave
Contemporary office building and wooded campus with nature trail
On-site fitness center
Recognized as one of Cincinnati’s “Top Places to Work”

About LCS

London Computer Systems (LCS), based in Cincinnati, Ohio, provides businesses with critical software and technology solutions. Since 2012, LCS has been consistently recognized as a Top Workplace with a supportive culture that fosters collaboration and authenticity. We also love having fun—from on-site food trucks and game rooms to trivia and sports teams, there are plenty of ways we make the workday exciting. Our high-tech office is designed to support many working styles, with hybrid work schedule options available.

Candidates must live in the Greater Cincinnati area or be willing to relocate.

LCS is an Equal Opportunity Employer.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

#L9C1S40

Quick Apply

Refine Your Search

support specialist jobs in franklin, oh

Product Support Specialist - Scripting

Document Control Specialist

Media Specialist - Personal Health Care

Workforce Support Specialist

End User Support Specialist

Infrastructure Support Specialist

IT Support Specialist

Quotation Specialist

IT Support Specialist II - Dayton, OH

Entry Control Specialist (Security Management Support)

Front Desk Specialist

ESOL Educational Specialist

Supply Chain Specialist

Associate Disability Specialist

BUSINESS SYSTEMS TECHNICAL SUPPORT SPECIALIST

IT Service Center Specialist

Program Support Specialist

Helpdesk Specialist

LOGISTIC SUPPLY SPECIALIST

Employment & Education Verification Specialist

I want to receive the latest job alert for support specialist in franklin, oh

Related Searches

Explore jobs in more locations

What You’ll Do

What You’ll Learn

What We’re Looking For

Nice to Have

Compensation and Growth

Why Join Us?

Benefits

About LCS

Job Seeker Tools

Employer Tools

Browse

Stay Connected