Top 37 Guest service agent Jobs in Franklin, Wi

Hotel Guest Service Agent
TownePlace Suites Milwaukee Oak Creek —Oak Creek, WI
- $16 - $18 an hour
- Part-time
- Hotel
- In-person
- Reliable transportation
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agent
Fairfield Inn and Suites Milwaukee Downtown —Milwaukee, WI
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
5d
Front Desk Agent
Crowne Plaza Milwaukee South —Milwaukee, WI
- From $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- Analysis skills
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent
Hilton Milwaukee —Milwaukee, WI
- $17 an hour
- Weekends as needed
- Computer literacy
- Writing skills
- English
- Free parking
- Health insurance
Quick Apply
9d
PT Hotel Front Desk Associate (1- yr exp req)
Days Inn Sturtevant —Mount Pleasant, WI
- From $12.50 an hour
- Part-time
- Sanitation
- Hotel
- Organizational skills
- COVID-19 protective measures
- Employee discount
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Front Desk Clerk - PT
Pfister Hotel —Milwaukee, WI
- $17 an hour
- Part-time
- Computer literacy
- English
- Hotel
- Paid time off
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Front Desk Agent
Brookfield Ventures LLC —Brookfield, WI
- $16 - $18 an hour
- Part-time
- Hotel
- Computer skills
- Ability to stand for extended periods
- Paid holidays
- Paid time off
Quick Apply
Front Desk Agent
Potawatomi Casino Hotel —Milwaukee, WI
- From $15.44 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Front Desk Agent Full Time and Part Time Position
Crescent Hotels & Resorts LLC —Brookfield, WI
- Part-time
- Research
- Residential
- Hotel
- 401(k) matching
- Employee discount
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Night Auditor
Hyatt Place Milwaukee Downtown —Milwaukee, WI
- $18.00 - $19.50 an hour
- Overtime
- Basic math
- Mid-level
- Hotel
- Paid time off
- 401(k) matching
Quick Apply
Call Center Reservation Agent
Potawatomi Casino Hotel —Milwaukee, WI
- From $15.44 an hour
- Weekends as needed
- High school diploma or GED
- Data entry
- Entry level
Night Auditor
Wauwatosa Milwaukee Homewood Suites —Wauwatosa, WI
- $17 an hour
- Part-time
- Hotel
- Entry level
- Profit sharing
- Health insurance
Quick Apply
Front Desk Agent
Ambassador Hotel —Milwaukee, WI
- From $16 an hour
- Urgently hiring
- In-person
- Guest services
- 1 year
- Health insurance
- Dental insurance
Quick Apply
Front Desk Supervisor
White Lodging Services Corporation —Milwaukee, WI
- Evenings as needed
- Mid-level
- Hotel
- Communication skills
- Paid parental leave
- Disability insurance
Quick Apply
Front Desk Agent
White Lodging Services Corporation —Milwaukee, WI
- Weekends as needed
- Hotel
- Continuous improvement
- Accounting
- Tuition reimbursement
- Paid time off
Quick Apply
Front Desk Weekends 1st & 2nd Shift
EMA MKE HOTEL OPERATOR LLC —Milwaukee, WI
- $15 an hour
- Part-time
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Guest Service Representative
Like Dislike Holiday Inn Pewaukee-Milwaukee West by IHG —Pewaukee, WI
- $14 - $18 an hour
- Part-time
- Hotel
- Computer skills
- In-person
- Paid training
- Health insurance
Quick Apply
Front Desk 2nd Shift
EMA MKE HOTEL OPERATOR LLC —Milwaukee, WI
- $15 an hour
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Leasing Agent
Bear Real Estate Group —Racine, WI
- Weekends as needed
- Microsoft Word
- Basic math
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Front Desk Guest Reception Agent (AAA Four Diamond Renaissance Hotel, Wauwatosa)
Renaissance Milwaukee West Hotel (AAA Four Diamond - Wauwatosa) —Milwaukee, WI
- $16 an hour
- Part-time
- Hotel
- Entry level
- Free parking
- Paid holidays
Quick Apply
12d

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guest service agent jobs near franklin, wi

Hotel Guest Service Agent

TownePlace Suites Milwaukee Oak Creek
Oak Creek, WI

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Job Details

Part-time | Full-time
$16 - $18 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Opportunities for advancement
Life insurance

Qualifications

Computer operation
Guest relations
Interpersonal skills
Greeting customers
Venue guest services

Full Job Description

Join the Team at TownePlace Suites Milwaukee Oak Creek

Great Lakes Management Group, LLC is seeking a friendly, reliable, and service-focused Guest Service Agent to join the team at TownePlace Suites Milwaukee Oak Creek. As the first point of contact for our guests, this role is essential in creating a welcoming and memorable experience from arrival to departure.

If you enjoy helping others, thrive in a fast-paced environment, and take pride in delivering exceptional hospitality, we’d love to meet you.

Benefits

Competitive pay
Paid time off
End Of The Year Bonus
Health, dental, and vision insurance (for eligible full-time team members)
Hotel discounts
Career growth and advancement opportunities
Supportive and team-focused work environment

Position Summary

The Guest Service Agent is responsible for delivering exceptional guest service while managing front desk operations. This role plays a key part in creating positive first impressions, ensuring smooth arrivals and departures, and supporting an outstanding overall guest experience.

Key Responsibilities

Greet guests warmly and professionally upon arrival and departure
Complete guest check-in and check-out procedures accurately and efficiently
Manage room reservations, modifications, and cancellations
Answer phone calls using proper telephone etiquette and Marriott brand standards
Respond promptly to guest requests, questions, and concerns
Process payments and maintain accurate cash handling procedures
Communicate effectively with housekeeping and maintenance to support guest needs
Maintain a clean, organized, and professional front desk and lobby area
Promote Marriott Bonvoy membership and hotel amenities
Assist with guest service recovery and resolve issues in a timely, professional manner
Follow all hotel safety, security, and emergency procedures
Support additional duties as assigned by hotel leadership

Qualifications

Previous hotel front desk or customer service experience preferred
Marriott experience preferred, but not required
Strong communication and interpersonal skills
Professional appearance and positive attitude
Comfortable using computers and hotel operating systems
Ability to multitask and remain calm in a fast-paced environment
Flexible schedule, including evenings, weekends, and holidays
Reliable transportation and dependable attendance required

What We’re Looking For

A genuine passion for hospitality and guest service
A team player with a positive, can-do attitude
Someone who is dependable, organized, and solution-oriented
A professional who takes pride in creating great first impressions
A team member who is confident, friendly, and eager to learn

Pay: $16.00 - $18.00 per hour

Benefits:

Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in franklin, wi

Hotel Guest Service Agent

Guest Service Agent

Front Desk Agent

Front Desk Agent

PT Hotel Front Desk Associate (1- yr exp req)

Front Desk Clerk - PT

Front Desk Agent

Front Desk Agent

Front Desk Agent Full Time and Part Time Position

Night Auditor

Call Center Reservation Agent

Night Auditor

Front Desk Agent

Front Desk Supervisor

Front Desk Agent

Front Desk Weekends 1st & 2nd Shift

Guest Service Representative

Front Desk 2nd Shift

Leasing Agent

Front Desk Guest Reception Agent (AAA Four Diamond Renaissance Hotel, Wauwatosa)

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