Top 17 Success manager Jobs in Franklin, Wi

Customer Success Manager
Milwaukee Electric Tool Corporation —Brookfield, WI
- Full-time
- Up to 50% travel
- Construction site
- Mid-level
- Health insurance
- Dental insurance
Support Student Success - Become a Substitute Today
Kelly Education —Milwaukee, WI
- $15.50 - $17.50 an hour
- Temporary
- Background check
- Classroom
- Experience working with individuals with disabilities
- Health insurance
- Dental insurance
Quick Apply
3d
Customer Success Manager
Eaton —Menomonee Falls, WI
- $146,000 - $215,000 a year
- Remote
- Background check
- Computer Science
- 5 years
- Retirement plan
8d
Deployment Success Manager
Deloitte —Milwaukee, WI
- $128,000 - $252,500 a year
- Full-time
- Up to 50% travel
- 3 years
- Bachelor's degree
Customer Success Manager
Amla Commerce —Milwaukee, WI
- 5 years
- Mentoring
- Senior level
Success Manager
2W Technologies, Inc. —Pewaukee, WI
- Mid-level
- Computer networking
Quick Apply
Client Success Representative (Remote)
Demand.com —Milwaukee, WI
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Patient Success Manager
Mind+ Neurology LLC —Brookfield, WI
- $20 - $23 an hour
- Part-time
- Urgent Care
- HIPAA
- Administrative experience
Quick Apply
9d
Manager, Client Success
FIS Global —Brown Deer, WI
- Full-time
- Pass drug screening
- 8 years
- Bachelor's degree
Educational Assistant-Academic Success (Part-Time)
Milwaukee Area Technical College —Oak Creek, WI
- $20.65 - $25.83 an hour
- Part-time
- Classroom
- Microsoft Excel
- Analysis skills
- Paid holidays
- Health insurance
Account Manager II, Client Success (Wealth)
FIS Global —Brown Deer, WI
- Full-time
- Hybrid work
- 5 years
- Pass drug screening
- Analysis skills
Student Success Advisor
Carthage College —Kenosha, WI
- Online Application
- Management
- Mid-level
- Master's degree
Quick Apply
Senior Associate - Client Success
Baker Tilly Advisory Group, LP —Milwaukee, WI
- $83,820 - $127,120 a year
- Full-time
- Oracle
- Research
- Mid-level
Quick Apply
Success Coach - Midwest - Fixed Term
Great Minds —Milwaukee, WI
- $80,000 - $88,000 a year
- Full-time
- Background check
- School experience
- Mid-level
Quick Apply

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Client Relationship Consultant 3 (Banker) Brookfield Square, WI
U.S. Bank National Association —Brookfield, WI
Provides a consistent optimal client experience, including greeting clients and processing basic transactions. High school diploma or equivalent.
$20.00 - $29.03 an hour
Client Relationship Consultant 2 (Banker) Hartland, WI
U.S. Bank National Association —Hartland, WI
Provides a consistent optimal client experience, including greeting clients and processing basic transactions. High school diploma or equivalent.
$20.00 - $24.75 an hour

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Customer Success Manager

Milwaukee Electric Tool Corporation -
Brookfield, WI

Apply Now

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication

Full Job Description

Job Description:

Milwaukee Tool is seeking a Customer Success Manager to own relationships with assigned ONE-KEY customers and help them turn connected technology into measurable business outcomes. This role is the customer advocate, adoption strategist, and internal quarterback responsible for helping customers onboard successfully, expand usage, resolve roadblocks, and see ongoing value from ONE-KEY.

The ideal candidate combines strong customer communication, technical curiosity, construction workflow knowledge, and the ability to manage multiple stakeholders across field teams, administrators, business leaders, and internal Milwaukee Tool partners.

You’ll be DISRUPTIVE through these duties and responsibilities:

Own onboarding, adoption, and ongoing success planning for assigned ONE-KEY customers, ensuring customers move from setup to confident, repeatable usage as quickly as possible.
Build customer success plans that connect customer goals, construction workflows, ONE-KEY capabilities, measurable outcomes, and clear next steps across the account lifecycle.
Conduct onboarding calls, product tours, training sessions, customer demos, jobsite visits, success reviews, and executive business reviews for stakeholders at multiple levels.
Serve as a ONE-KEY subject matter expert, helping customers solve challenges around tool and equipment visibility, jobsite operations, project coordination, asset management, and collaboration.
Monitor account health using usage patterns, customer feedback, support trends, adoption milestones, and stakeholder engagement to identify risk and take proactive action.
Lead mitigation plans for at-risk accounts or high-priority customer situations, coordinating the right internal resources until issues are resolved and the customer is back on track.
Partner closely with Sales, Customer Support, ATS, Jobsite Solutions, Product Management, Marketing, and Finance to deliver a consistent customer experience and support account growth.
Identify expansion signals, reference opportunities, customer success stories, testimonials, and referrals where ONE-KEY is creating clear value for the customer.
Create and improve scalable playbooks, best practices, training resources, customer education materials, and internal processes that help the broader team deliver a stronger customer experience.
Capture Voice of Customer insights and share actionable recommendations with Product, Marketing, Sales, and Support to improve the user experience, product capabilities, and customer engagement process.
Represent ONE-KEY at trade shows, customer events, product demonstrations, and field engagements that increase awareness, strengthen relationships, and drive adoption.

The TOOLS you’ll bring with you:

Bachelor’s degree or equivalent practical experience preferred.
3-5+ years of experience in Customer Success, Account Management, SaaS implementation, technical sales, customer support, construction technology, or another customer-facing B2B role.
Experience managing customer relationships across multiple stakeholder levels, from field users and administrators to senior leaders and executive sponsors.
Strong understanding of construction operations, contractor workflows, tool and equipment management, jobsite coordination, or industrial customer business models.
High technical aptitude with mobile apps, cloud software, SaaS platforms, IoT technology, connected devices, CRM tools, and customer success tools.
Ability to translate technical product capabilities into practical customer outcomes, workflow improvements, and value stories.
Strong communication skills with the confidence to lead demos, trainings, onboarding sessions, customer reviews, and difficult customer conversations.
Proven ability to identify risk, de-escalate issues, prioritize competing account needs, and coordinate cross-functional teams.
Self-motivated, high-energy, team-first mindset with the ability to succeed in a fast-paced, evolving environment.
Willingness to travel up to 50% for customer meetings, jobsite visits, internal meetings, trade shows, and product demonstrations.

Other TOOLS we prefer you to have:

Experience in construction technology, field operations, project management, implementation, customer education, enterprise SaaS, or connected hardware/software solutions.
Familiarity with construction software or field technology such as tool tracking, asset management, project management, BIM, reality capture, telematics, or connected jobsite workflows.
Experience using Salesforce or a similar CRM, customer success platform, help desk system, knowledge base, or product analytics tool.
Experience building customer-facing training content, internal playbooks, adoption programs, or Voice of Customer feedback loops.

We provide these great perks and benefits:

Robust health, dental and vision insurance plans
Generous 401 (K) savings plan
Education assistance
And many more, check out our benefits site HERE .

Milwaukee Tool is an equal opportunity employer.

Apply Now

Refine Your Search

success manager jobs in franklin, wi

Customer Success Manager

Support Student Success - Become a Substitute Today

Customer Success Manager

Deployment Success Manager

Customer Success Manager

Success Manager

Client Success Representative (Remote)

Patient Success Manager

Manager, Client Success

Educational Assistant-Academic Success (Part-Time)

Account Manager II, Client Success (Wealth)

Student Success Advisor

Senior Associate - Client Success

Success Coach - Midwest - Fixed Term

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