Top 46 Forwarding agent Jobs in Franklin Park, Il

Warehouse Office Agent
CR Express —Bensenville, IL
- From $20 an hour
- Overtime
- 18 years or older
- Spanish
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
SBA Underwriter II
Windsor Advantage —Chicago, IL
- $65,000 - $95,000 a year
- Remote
- Customer service
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
Quick Apply
Air / Ocean Operations Coordinator Chinese/ English
GOLDEN ARCUS INTL —Franklin Park, IL
- $21 - $27 an hour
- Full-time
- Microsoft Excel
- English
- Accounting
- Health insurance
- Dental insurance
Quick Apply
Ocean Import Coordinator
Scan Global Logistics —Franklin Park, IL
- $25 - $36 an hour
- 8 hour shift
- Sales
- Computer literacy
- Local
- Health savings account
- Disability insurance
Quick Apply
Sr Air Export Forwarding Agent - Dangerous Goods
FedEx Logistics —Elk Grove Village, IL
- $32.21 - $48.30 an hour
- Full-time
- Computer literacy
- Basic math
- Research
- Health insurance
- Dental insurance
11d
Import/Export Agent
YUEJIE INC —Franklin Park, IL
- $4,000 - $5,000 a month
- Full-time
- Background check
- Microsoft Outlook
- English
- Health insurance
- Paid time off
Quick Apply
6d
Export Specialist - International Air & Ocean
Edward J Zarach & Associates Inc —Bensenville, IL
- $59,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- AD&D insurance
- Health insurance
Senior Customs Brokerage Specialist
FedEx Logistics —Elk Grove Village, IL
- $28.01 - $42.01 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid training
- Health insurance
11d
Ramp Agent
Worldwide Flight Services, Inc. —Chicago, IL
- Weekends as needed
- Computer literacy
- Forklift
- Ability to climb stairs
- 401(k)
- Employee discount
Quick Apply
Ocean Import Operations
Redwood Logistics —Chicago, IL
- $50,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Organizational skills
- Communication skills
- Paid parental leave
- Health savings account
Quick Apply
FCL Import Specialist
BARSAN GLOBAL LOGISTICS PTE LTD —Rosemont, IL
- Full-time
- Customer service
- Mid-level
- 2 years
Quick Apply
Ocean Import Agent II
AIT Worldwide Logistics, Inc. —Palatine, IL
- $27.80 - $39.20 an hour
- Online Application
- Mid-level
- Microsoft Office
- High school diploma or GED
- Paid parental leave
- Health savings account
Seafreight Export Coordinator
Hellmann Worldwide Logistics, Inc. —Chicago, IL
- $28.85 - $32.00 an hour
- Full-time
- Microsoft Excel
- Ability to walk for extended periods
- English
- 401(k)
- Tuition reimbursement
Quick Apply
Domestic Agent I
AIT Worldwide Logistics, Inc. —Palatine, IL
- $22.90 - $32.40 an hour
- Online Application
- Writing skills
- Basic math
- Microsoft Office
- Paid parental leave
- Health savings account
2d
Freight Forwarder, Air Import, Gateway
DSV —Itasca, IL
- $22.50 - $30.50 an hour
- Full-time
- Customer service
- Computer literacy
- Basic math
Air Import Operations Agent II
AIT Worldwide Logistics, Inc. —Palatine, IL
- $27.80 - $39.20 an hour
- Online Application
- Mid-level
- Microsoft Office
- High school diploma or GED
- Paid parental leave
- Health savings account
9d
Domestic Agent II
AIT Worldwide Logistics, Inc. —Palatine, IL
- $25.10 - $35.50 an hour
- Online Application
- Microsoft Word
- Writing skills
- Mid-level
- Paid parental leave
- Health savings account
Freight Forwarder, Air Import
DSV —Itasca, IL
- $22.50 - $30.50 an hour
- Full-time
- Customer service
- Computer literacy
- Basic math
Air Import Agent II- Gateway
Yusen Logistics —Elk Grove Village, IL
- $44,782 - $69,101 a year
- Overtime
- Hybrid work
- Background check
- Mid-level
- Office
- Commuter assistance
- AD&D insurance
6d
Air Export Coordinator
Rhenus SE & Co. KG —Des Plaines, IL
- $60,000 a year
- Online Application
- Customer service
- Mid-level
- 3 years
6d

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Warehouse Office Agent

CR Express -
Bensenville, IL

Quick Apply

Job Details

Full-time
From $20 an hour

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Computer operation
Spanish
Administrative experience
Data entry
Clerical experience
Office experience

Full Job Description

CR Express

Office Agent – CFS & Bonded Operations

Location: Bensenville, IL (near ORD)

Job Type: Full-Time

Pay: $20.00 per hour

Department: Warehouse Operations – Office

Reports To: Warehouse Operations Manager

Position Overview

CR Express is hiring an Office Agent to support daily front-office operations at our CFS and bonded warehouse facility near ORD airport. This is an office-based role focused on driver check-in, freight documentation, customs/AMS systems, WMS data entry, and customer service — not physical cargo handling.

The Office Agent is the communication hub between drivers, customers, customs brokers, dispatch, and the warehouse floor. The ideal candidate is detail-oriented, calm under pressure, organized, and comfortable working across multiple systems including Descartes AMS and our proprietary Warehouse Management System (WMS).

Key Responsibilities:

Driver Check-In & Dispatch Coordination

Check in inbound and outbound drivers; verify identification, carrier, and appointment information
Review and validate driver paperwork, including BOLs, delivery orders, pickup numbers, and load references
Issue dock assignments and communicate load/unload instructions to drivers
Verify seal numbers, trailer numbers, and container numbers at check-in and check-out
Coordinate with the warehouse floor to ensure on-time loading and unloading
Maintain a clear, professional driver waiting area and enforce site safety/check-in procedures

Descartes AMS & Customs Compliance

Review and process inbound air freight in Descartes AMS
Monitor AMS messages; resolve hold, discrepancy, and release exceptions with the customer/customs broker
Track Customs status (1C, 1D, etc.) and coordinate freight release with brokers and customers
Maintain compliance with CFS, bonded warehouse, Customs, and TSA documentation requirements
Verify that documentation matches freight before authorizing release
Escalate compliance concerns or unusual holds to the operations manager immediately

WMS & Documentation

Enter and maintain shipment records in the proprietary WMS portal (receipts, locations, releases, transfers)
Scan, upload, and file PODs, BOLs, delivery receipts, and warehouse documents
Reconcile piece counts and weights between documents, WMS, and physical reports from the floor
Generate warehouse receipts, release orders, and inventory reports as needed
Maintain accurate, audit-ready records for all inbound and outbound moves

Customer Service & Communication

Serve as the day-to-day point of contact for customers, brokers, truckers, and airline partners
Respond promptly and professionally to phone calls, emails, and walk-ins
Provide shipment status updates, ETAs, and release confirmations
Communicate discrepancies (shortages, damages, overages, misrouted freight) to customers and internal teams
Coordinate with dispatch, customer service, and warehouse leadership to resolve issues quickly

General Office & Administrative Support

Maintain organized digital and physical files for all shipments
Support inventory audits from the office side
Assist with end-of-day reporting, billing prep, and record hand-off to accounting
Follow all company, OSHA, TSA, and Customs procedures applicable to the office function

Qualifications

Previous office, logistics, freight forwarding, or customer service experience required
Familiarity with Descartes AMS, customs documentation, or WMS systems strongly preferred
Strong computer proficiency: Microsoft Office, email, scanning, multiple browser tabs, and data-entry systems
Excellent attention to detail and accuracy with paperwork and data entry
Strong written and verbal communication skills
Ability to multitask and stay organized in a fast-paced, time-sensitive environment
Professional, courteous demeanor when dealing with drivers, customers, colleagues and vendors
Reliable transportation and consistent, punctual attendance
Flexible schedule and willingness to work overtime when operations require

Preferred Qualifications

Experience with air freight, ocean freight, CFS, and bonded warehouse operations
Working knowledge of MAWB/HAWB structure and import/export documentation
TSA / STA clearance eligibility
Experience with ORD airport freight operations
Bilingual ability (Spanish is a plus)

Compensation & Benefits

CR Express offers a competitive benefits package in compliance with the Illinois Paid Leave for All Workers Act and federal law. Highlights include:

Pay

$20.00 per hour, paid on a weekly payroll cycle
Overtime opportunities available based on operational need

Paid Time Off (PTO)

Begins accruing on your first day of employment at a rate of 1 hour of PTO for every 40 hours actually worked (up to 40 hours / 5 days in your first year)
Earned PTO becomes available for use after 60 days of employment
PTO may be used for any reason, with no documentation required
Year 2 and beyond: 3 PTO days awarded on the first day of each calendar year (use-it-or-lose-it), in addition to earned vacation

Vacation

1 week of vacation awarded after completion of 1 year of continuous employment
2 weeks of vacation awarded after completion of 2 years, and on each anniversary through year 5
Vacation is separate from PTO and must be used by your next anniversary date

Paid Holidays (Full-Time)

Eligible for holiday pay after 60 days of employment (calculated from hire date)

Health & Welfare Benefits

Medical, dental, vision, and life insurance available on the 1st of the month following 60 days of employment
Cost of Premiums Shared with Staff
Voluntary insurance available through Aflac and New York Life (100% employee-paid via payroll deduction)
Voluntary short-term and long-term disability available for purchase through Aflac

401(k) Retirement Plan

Administered through iSolved and TransAmerica
Eligibility: age 18+, after 6 months and 500 hours of service (auto-enrollment)
Employee contributions of 1%–6% of eligible compensation; no employer match at this time

Family & Medical Leave (FMLA)

Unpaid, job-protected leave available per federal FMLA eligibility requirements

Growth

Career growth opportunities within operations, customer service, and logistics management

Work Environment

This is an office-based position located inside an active warehouse and freight facility. The Office Agent interacts regularly with drivers, customers, and warehouse staff, and is expected to maintain professionalism, urgency, and attention to compliance at all times. Standard PPE (high-visibility vest, safety shoes) is required when stepping onto the warehouse floor.

About CR Express

CR Express is a fast-growing logistics provider specializing in:

Air Freight Transfers
CFS & Bonded Warehousing
Drayage Operations
Local P&D
OTR Transportation
Temperature-Controlled Logistics

CR Express is an Equal Opportunity Employer.

Pay: From $20.00 per hour

Benefits:

401(k)
Dental insurance
Disability insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

forwarding agent jobs in franklin park, il

Warehouse Office Agent

SBA Underwriter II

Air / Ocean Operations Coordinator Chinese/ English

Ocean Import Coordinator

Sr Air Export Forwarding Agent - Dangerous Goods

Import/Export Agent

Export Specialist - International Air & Ocean

Senior Customs Brokerage Specialist

Ramp Agent

Ocean Import Operations

FCL Import Specialist

Ocean Import Agent II

Seafreight Export Coordinator

Domestic Agent I

Freight Forwarder, Air Import, Gateway

Air Import Operations Agent II

Domestic Agent II

Freight Forwarder, Air Import

Air Import Agent II- Gateway

Air Export Coordinator

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