Top 63 Guest service agent Jobs in Fraser Mi

Guest Service Agent - Part Time
Sonesta —Warren, MI
- $14 - $15 an hour
- Part-time
- Serving
- Sales
- Basic math
- Paid parental leave
- Health savings account
Guest Service Representative (Front Desk Agent) - Birch Hill Suites
J&P Hospitality Management, LLC —Warren, MI
- $14 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Guest Service Agent Front Desk - FT
MotorCity Casino Hotel —Detroit, MI
- $18.30 an hour
- Full-time
- Mid-level
- Windows
- Hotel
- Free parking
- Health insurance
Quick Apply
Guest Service Agent Front Desk - PT
MotorCity Casino Hotel —Detroit, MI
- $18.30 an hour
- Part-time
- Mid-level
- Windows
- Hotel
Quick Apply
Guest Service Agent / Front Desk
Hyatt House Royal Oak / Birmingham, MI —Royal Oak, MI
- $16 - $18 an hour
- Part-time
- Basic math
- Hotel
- High school diploma or GED
- Employee discount
Quick Apply
7d
Guest Service Agent
Cambria Detroit —Detroit, MI
- $16 - $18 an hour
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
At Your Service Agent
Marriott International, Inc —Detroit, MI
- $20.63 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Guest Service Agent
Fairfield Inn Rochester Hills —Rochester Hills, MI
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent-Part Time
Holiday Inn Express Detroit Warren GM Tech Center —Warren, MI
- From $15 an hour
- Part-time
- Customer service
- Hotel
- High school diploma or GED
- Paid time off
- Flexible schedule
Quick Apply
7h
Front Desk Agent
Hilton Garden Inn Detroit Downtown —Detroit, MI
- Part-time
- Microsoft Outlook
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Guest Service Agent - The Siren Hotel
ASH People LLC —Detroit, MI
- $17 an hour
- Weekends as needed
- Inventory management
- Ability to walk for extended periods
- English
- Paid holidays
- Health insurance
Quick Apply
Guest Service Agent
Residence Inn Farmington Hills —Farmington Hills, MI
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent - Full-Time or Part-Time
Embassy Suites By Hilton Detroit Troy Auburn Hills —Troy, MI
- $16 - $17 an hour
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
Quick Apply
11d
TownePlace Suites Detroit Sterling Heights - Front Desk Agent
Aimbridge Hospitality —Sterling Heights, MI
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
- AD&D insurance
- Disability insurance
Hotel Night Auditor
Cambria Hotel & Suites —Shelby Charter Township, MI
- $18 - $20 an hour
- Overnight shift
- Hotel
- Driver's License
- 21 years or older
- Health insurance
- Dental insurance
Quick Apply
2d
Front Desk Agent
Godfrey Hotel Detroit, Curio Collection by Hilton —Detroit, MI
- Full-time
- Background check
- Writing skills
- English
- Health insurance
- Dental insurance
Quick Apply
3d
Guest Service Agent
Holiday Inn Livonia —Livonia, MI
- Part-time
- Hotel
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
9d
Front Desk Agent
FORT PONTCHARTRAIN —Detroit, MI
- Overtime
- Computer literacy
- Basic math
- Hotel
- Free parking
- Flexible schedule
Quick Apply
Front Desk Hospitality Agent
Sonder Holdings —Detroit, MI
- Weekends as needed
- Computer literacy
- Writing skills
- Maintenance
- Health insurance
- Dental insurance
Front Desk Agent
Victory Inn Detroit —Detroit, MI
- $14 - $16 an hour
- Part-time
- Background check
- Customer service
- Hotel
Quick Apply
12d

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guest service agent jobs near fraser mi

Guest Service Agent - Part Time

Sonesta -
Warren, MI

Apply Now

Job Details

Part-time
$14 - $15 an hour

Benefits

Paid parental leave
Health savings account
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

High school diploma or GED
Driver's License

Full Job Description

We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.

An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.

Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.

Job Description Summary

The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point person with regard to the Front Desk technology systems and in-house guest relations during their shift. The GSA is first point of contact and therefore represents the brand as all guests enter the hotel.

Job Description

DUTIES AND RESPONSIBILITIES:

Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
Register guests, issue room keys, and provide information on hotel services and room location. Answer phones in a prompt and courteous manner.
Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Responsible to maintain the security of cash, credit card transactions, and guest information.
May routinely book guest reservations for individuals and/or groups that are requested either by phone or from within the hotel; process cancellations, revisions, and information updates on changes. Up-sell rooms where possible to maximize revenue.
Follow the overall seasonal demand reservation strategy as communicated by the hotel management team with regard to room type and length of stay pricing.
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
Service the shoppe and the pour by ensuring guests receive the service and products offered by the hotel. Follow all local laws with regard to alcoholic beverage sales.
Ensure guest special requests are fulfilled and proper delivery of guest services is delivered.
Issue, control and release guest safe-deposit boxes.
Comply with federal, state and local laws regarding health, safety, and alcohol services.
Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:

High School diploma or equivalent required.
One year of previous hotel experience, or retail customer service preferred.
Previous background from the extended stay industry preferred.
Ability to speak, read, and write fluent English; other languages beneficial.
Professional verbal and written communication skills.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.
Problem solving, reasoning, motivating, organizational and training abilities preferred.
Experience with Microsoft Office and Opera systems preferred.
Will be required to obtain a ServSafe certification.
May be required to obtain a TIPS certification.
Valid driver’s license required.
Frequently standing up, bending, climbing, kneeling, and moving about the facility.
Carrying, lifting or pulling items weighing up to 50 pounds.
Frequently handling objects and equipment.
Standing for extended periods of time.
Will be required to work mornings, evening, weekends, and holidays.

Additional Job Information/Anticipated

Pay Range

$14-$15

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

Medical, Dental and Vision Insurance
Health Savings Account with Company Match
401(k) Retirement Plan with Company Match
Paid Vacation and Sick Days
Sonesta Hotel Discounts
Educational Assistance
Paid Parental Leave
Company Paid Life Insurance
Company Paid Short Term and Long Term Disability Insurance
Various Employee Perks and Discounts
Hospital Indemnity
Critical Illness Insurance
Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Apply Now

Refine Your Search

guest service agent jobs in fraser mi

Guest Service Agent - Part Time

Guest Service Representative (Front Desk Agent) - Birch Hill Suites

Guest Service Agent Front Desk - FT

Guest Service Agent Front Desk - PT

Guest Service Agent / Front Desk

Guest Service Agent

At Your Service Agent

Guest Service Agent

Front Desk Agent-Part Time

Front Desk Agent

Guest Service Agent - The Siren Hotel

Guest Service Agent

Front Desk Agent - Full-Time or Part-Time

TownePlace Suites Detroit Sterling Heights - Front Desk Agent

Hotel Night Auditor

Front Desk Agent

Guest Service Agent

Front Desk Agent

Front Desk Hospitality Agent

Front Desk Agent

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