Top 97 Center logistics Jobs in Frederick, Md

Customer Service Manager
Monument Metals —Frederick, MD
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- Supervising experience
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Warehouse Operations
Home Depot —Frederick, MD
- $23.50 - $25.00 an hour
- Research
- Entry level
Data Center Logistics Manager
Amazon Data Services, Inc. —Frederick, MD
- $65,000 - $113,800 a year
- Full-time
- Microsoft Word
- Mid-level
- High school diploma or GED
- AD&D insurance
- Health insurance
Logistics Operations Principal (Medical)
General Dynamics Information Technology —Fort Detrick, MD
- $88,696 - $120,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Military
- Paid time off
- 401(k) matching
11d
Material Handler 2
M.C. Dean, Inc —Frederick, MD
- $24 - $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
- Paid parental leave
- Disability insurance
4d
Call Center Representative
NVR, Inc —Thurmont, MD
- $47,000 - $57,000 a year
- Background check
- Microsoft Excel
- Microsoft Outlook
- Employee stock ownership plan
Onboarding & Training Manager
Keller Williams Realty Centre —Frederick, MD
- $45,000 - $50,000 a year
- Customer service
- Mid-level
- 2 years
- Health insurance
- Paid time off
Quick Apply
9d
Emergency Management Specialist I
Frederick County Government —Frederick, MD
- $60,846.59 - $103,439.21 a year
- Overtime
- Urgent Care
- Research
- Office
- Wellness program
- Health savings account
1d
IT Service Desk Support Specialist
Music & Arts —Frederick, MD
- $68,000 - $90,000 a year
- Email
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Health insurance
Class A Commercial Driver
Carmax —Frederick, MD
- $26.20 - $44.60 an hour
- 8 hour shift
- Clean driving record
- CDL A
- Mid-level
- Paid jury duty
- Paid holidays
12d
2nd shift Plant Mechanic
Greenbush Logistics Inc —Hagerstown, MD
- Full-time
- Mid-level
- Power tools
- Hand tools
- Profit sharing
- Paid holidays
4d
Adjunct, Logistics & Production
Frederick Community College —Frederick, MD
- Hybrid work
- Classroom
- Bachelor of Science
- Engineering
Logistics Analyst IV / Medical Liaison
First Division Consulting —Fort Detrick, MD
- Full-time
- English
- Research
- 8 years
- Health insurance
- Dental insurance
Quick Apply
Laboratory Space Manager II (#1904)
Battelle National Biodefense Inst —Fort Detrick, MD
- $56,121.61 - $92,722.66 a year
- Full-time
- Bachelor of Science
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Part Time School Partnerships And Community Outreach Specialist
ASPIREZONE LLC —Frederick, MD
- $23 an hour
- Part-time
- Hybrid work
- School experience
- Mid-level
- 3 years
- Work from home
- Flexible schedule
Quick Apply
Laboratory Space Manager II (#1902)
Battelle National Biodefense Inst —Fort Detrick, MD
- $56,121.61 - $92,722.66 a year
- Full-time
- Bachelor of Science
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Laboratory Space Manager II (#1903)
Battelle National Biodefense Inst —Fort Detrick, MD
- $56,121.61 - $92,722.66 a year
- Full-time
- Bachelor of Science
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Logistics Analyst IV / Medical Liaison
Terrestris Global Solutions —Frederick, MD
- Full-time
- Research
- 8 years
- Ability to lift 50 pounds
- Tuition reimbursement
- Retirement plan
Quick Apply
Operations Manager
Floor and Decor Outlets of America, Inc. —Frederick, MD
- $21.69 - $39.51 an hour
- Merchandising
- Mid-level
- 3 years
- Employee stock purchase plan
- Paid holidays
Quick Apply
10d
Professional Development Trainer and Coordinator
ChildCareEd —Gaithersburg, MD
- $52,000 a year
- Weekends as needed
- Spanish
- Nursing
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply

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center logistics jobs near frederick, md

Customer Service Manager

Monument Metals
Frederick, MD

Quick Apply

Job Details

Full-time
$70,000 - $80,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

Teamwork
Interpersonal skills
Managing teams in a customer support role
Spreadsheets
Coaching
Workplace dispute resolution
Incident Escalation
Managing clients in a customer support role
Team development
Supervising experience
Attention to detail
Organizational skills
Team motivation (leadership skill)
Team building

Full Job Description

Monument Metals is a fast-growing national precious metals dealer known for competitive pricing, exceptional customer service, and a strong reputation built on trust, transparency, and customer confidence. We serve investors and collectors nationwide and are committed to delivering a best-in-class customer experience in a high-trust industry.

We are seeking an experienced Customer Service Manager / Team Lead to help lead our growing customer service operation.

This is a hands-on leadership role ideal for someone who has experience supervising or leading teams in a call center, customer service, contact center, or high-volume customer support environment.

The right candidate is a strong people leader who enjoys coaching teams, improving processes, driving accountability, and helping elevate customer experience performance as our company continues to grow.

Key Responsibilities

Team Leadership & Supervision

Supervise, coach, and support a growing customer service team in a fast-paced environment
Lead daily customer service operations, helping ensure strong responsiveness, professionalism, and service quality
Monitor team performance, productivity, customer interactions, and operational KPIs
Provide ongoing coaching, feedback, and performance support to team members
Assist with onboarding, training, and development of new customer service representatives
Help foster a high-accountability, customer-first team culture
Support escalated customer issues and coach team members through complex situations

Customer Service & Operations

Respond to customer inquiries via phone, email, and in-person interactions when needed
Assist customers with orders, shipping questions, product inquiries, account support, scheduling, and order-related concerns
Review escalated customer cases and resolve issues with professionalism and strong problem-solving skills
Help maintain high standards for communication quality, response times, and customer satisfaction
Monitor operational workflows including refunds, reshipments, shipping claims, and customer issue resolution
Assist in reviewing and verifying suspicious orders
Partner cross-functionally with operations, shipping, ecommerce, and sales teams to improve customer experience and operational efficiency
Identify opportunities for process improvements, workflow optimization, and stronger team performance

Qualifications

Required

3–5 years of customer service leadership, team lead, supervisor, or management experience
Previous experience leading or supervising teams in a call center, contact center, customer support, or high-volume customer service environment
Strong coaching, leadership, and employee development skills
Strong conflict resolution, escalation handling, and problem-solving abilities
Excellent communication, organizational, and interpersonal skills
Comfortable working with customer service software, spreadsheets, reporting tools, and operational systems
Ability to remain calm, organized, and solutions-focused in fast-paced situations

Preferred:

Experience in ecommerce, financial services, logistics, retail operations, or other high-trust customer environments
Experience with call quality monitoring, team performance metrics, SLAs, or operational reporting
Associate’s or Bachelor’s degree preferred

What We’re Looking For

The ideal candidate is:

A strong people leader and coach
Comfortable managing priorities in a fast-paced environment
Process-driven and operationally minded
Customer-focused but also performance-oriented
Highly organized, dependable, and proactive
Comfortable holding teams accountable while creating a positive team culture
Excited by the opportunity to help build and improve a growing customer service operation

Why Join Monument Metals?

Be part of a fast-growing company in a stable, high-demand industry
Opportunity to help shape and improve customer service operations
Work closely with leadership in a growing organization
Long-term career growth and advancement opportunities
Competitive salary + benefits package

If you’re a proactive professional who takes pride in delivering excellent customer service, we’d love to hear from you!

Apply today and be a part of a team that values trust, efficiency, and customer satisfaction.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

center logistics jobs in frederick, md

Customer Service Manager

Warehouse Operations

Data Center Logistics Manager

Logistics Operations Principal (Medical)

Material Handler 2

Call Center Representative

Onboarding & Training Manager

Emergency Management Specialist I

IT Service Desk Support Specialist

Class A Commercial Driver

2nd shift Plant Mechanic

Adjunct, Logistics & Production

Logistics Analyst IV / Medical Liaison

Laboratory Space Manager II (#1904)

Part Time School Partnerships And Community Outreach Specialist

Laboratory Space Manager II (#1902)

Laboratory Space Manager II (#1903)

Logistics Analyst IV / Medical Liaison

Operations Manager

Professional Development Trainer and Coordinator

I want to receive the latest job alert for center logistics in frederick, md

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