Top 172 Patient access occupations Jobs in Frederick, Md

AT Patient Rescheduling Rep
RadNet —Frederick, MD
- $18.21 - $20.69 an hour
- Full-time
- Remote
- Microsoft Outlook
- OSHA
- HIPAA
- Opportunities for advancement
8d
Front Desk Receptionist
Vision Source —Frederick, MD
- $17 - $20 an hour
- Part-time
- Private practice
- Communication skills
- Entry level
Quick Apply
Patient Access Representative (Full-time)
Children's National Hospital —Montgomery County, MD
- $20.75 - $40.99 an hour
- Full-time
- Microsoft Excel
- Computer literacy
- HIPAA
3d
Front Desk Associate
Kopit Dental Care —Frederick, MD
- $18 - $25 an hour
- Full-time
- Dental office
- Customer service
- Computer skills
- Health insurance
- Paid time off
Quick Apply
8d
Patient Service Representative
Dental One Associates of Frederick —Frederick, MD
- $20 - $25 an hour
- Full-time
- Dental office
- Medical office experience
- Cleaning
- Dental insurance
- 401(k)
Front Office Receptionist
The Centers for Advanced Orthopaedics —Hagerstown, MD
- Full-time
- Entry level
- Under 1 year
Quick Apply
Medical Secretary Bilingual
Primary Care Associates of Hagerstown, LLC —Hagerstown, MD
- $17.50 - $18.00 an hour
- Full-time
- Spanish
- Primary Care
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Medical Receptionist (615)
Loudoun Medical Group —Leesburg, VA
- $18 - $21 an hour
- Full-time
- Bilingual
- Primary Care
- US work authorization
- Disability insurance
- Health insurance
Quick Apply
Medical Receptionist (270)
Loudoun Medical Group —Leesburg, VA
- $17 - $18 an hour
- Full-time
- Bilingual
- US work authorization
- In-person
- Free parking
- Paid jury duty
Quick Apply
Patient Services Coordinator
Frederick Primary Care Associates —Frederick, MD
- $15 - $18 an hour
- Overtime
- Customer service
- HIPAA
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
14h
Experienced Dental Receptionist
Sterling Dental Center —Sterling, VA
- $22 - $28 an hour
- Full-time
- Background check
- Dental office
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
5d
Medical Administrative Assistant
Pain and Spine Specialists of Maryland —Mount Airy, MD
- $17 - $18 an hour
- 8 hour shift
- Customer service
- Medical office experience
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
Patient Service Representative (Part Time)
CRH Healthcare, LLC —Frederick, MD
- $17.00 - $21.50 an hour
- Part-time
- Urgent Care
- Clinic experience
- Outpatient experience
- Health insurance
- Dental insurance
Quick Apply
14h
Front Desk Receptionist - Outpatient Rehab at Frederick Health
TX Team Rehab, Inc. —Frederick, MD
- $18 - $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Continuing education credits
- Health savings account
Quick Apply
5d
Patient Services Coordinator (Ballenger)
Frederick Primary Care Associates —Frederick, MD
- $15 - $18 an hour
- Overtime
- HIPAA
- High school diploma or GED
- 1 year
- Disability insurance
- Dental insurance
Quick Apply
2d
Medical Office Front Desk
The Centers for Advanced Orthopaedics —Frederick, MD
- Full-time
- Radiology
- Entry level
- Under 1 year
Quick Apply
Customer Service Representative
FYZICAL Therapy and Balance Centers —Frederick, MD
- Part-time
- High school diploma or GED
- Driver's License
- Reliable transportation
- Opportunities for advancement
Quick Apply
Patient Services Coordinator - Vision Care
Prism Vision Group —Frederick, MD
- $18.00 - $31.89 an hour
- Computer literacy
- HIPAA
- English
Front Desk Coordinator
Mid Atlantic Clinic of Chiropractic LLC —Frederick, MD
- $17 - $21 an hour
- Part-time
- Spanish
- Communication skills
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Patient Care Coordinator
Dental Arts of Frederick —Frederick, MD
- From $21 an hour
- Part-time
- Dental office
- Computer literacy
- Mid-level
- Paid training
- Health insurance
Quick Apply

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AT Patient Rescheduling Rep

RadNet -
Frederick, MD

Apply Now

Job Details

Full-time
$18.21 - $20.69 an hour
8 days ago

Benefits

Opportunities for advancement

Qualifications

De-escalation techniques
Conflict de-escalation
High school diploma or GED
Customer support

Full Job Description

Job Description:

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as our Patient Rescheduling Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.

JOB SUMMARY

The Patient Rescheduling Representative plays a crucial role in the patient communication process for the Authorization Team. The representative will serve as the liaison between our patients and the

Authorization Team, handling all rescheduling/cancellation calls to our patients, as well as receiving

incoming patient rescheduling inquiries. This role will require superior customer service skills, and the

ability to navigate and de-escalate challenging situations. The Patient Rescheduling Representative will be an effective communicator, providing accurate information to our patients and successfully answering their inquiries. The Patient Rescheduling Representative is part of a dynamic team that delivers an exceptional patient experience through superior customer service, empathy, and patience.

You will:

Monitor assigned rescheduling worklist and ensure patient contact within designated rescheduling time frame, utilizing all tools and required methods of communication.
Take ownership of assigned accounts, perform necessary rescheduling follow-up, and understand when the account has been worked to its furthest extent.
Review and follow rescheduling/cancellation instructions and authorization timelines, confidently relaying pertinent information to our patients, offering self-pay options and following cancellation protocols.
Ensure all incoming patient inquiries are solved for and determine when escalation is needed.
Investigate accounts requiring scheduling updates due to exam changes and appropriately reschedule appointments.

Ability to de-escalate challenging rescheduling situations with little to no guidance.
Demonstrate superior customer-service skills, empathy, and patience while adhering to rescheduling/cancellation protocols.

If You Are:

High School Diploma or equivalent required.
Bachelor’s degree in business, healthcare, or a related field preferred.
Previous experience in a phone and/or customer experience/support role preferred.
Previous experience working on authorizations or in radiology preferred.
Strong interpersonal skills.
Ability to handle inbound and outbound phone calls in the English language fluently.
Knowledge and ability to navigate office equipment (such as computer) and understand computer applications such as Word, Excel, Outlook and webchat.
Ability to scan and label documentation into a patient’s chart.

Ideal Candidate will possess:

Maintain departmental Quality Index (QI) and productivity standards.

Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors.
Demonstrates initiative, personal awareness, professionalism and integrity, and exercise confidentiality in all areas of performance.
Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA.
Follows OSHA regulations, RadNet and site protocols, policies and procedures.
Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.
but not limited to: I-9, Harassment, EEOC, Civil rights and ADA.
Follows OSHA regulations, RadNet and site protocols, policies and procedures.
Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times.

Pay Range: $18.21 - $20.29 per hour

Pay Range: USD $18.57 - USD $20.69 /per hour Shift: Mornings Shift Variations: Monday-Friday, 8:00am-4:30pm

Apply Now

Refine Your Search

patient access occupations jobs in frederick, md

AT Patient Rescheduling Rep

Front Desk Receptionist

Patient Access Representative (Full-time)

Front Desk Associate

Patient Service Representative

Front Office Receptionist

Medical Secretary Bilingual

Medical Receptionist (615)

Medical Receptionist (270)

Patient Services Coordinator

Experienced Dental Receptionist

Medical Administrative Assistant

Patient Service Representative (Part Time)

Front Desk Receptionist - Outpatient Rehab at Frederick Health

Patient Services Coordinator (Ballenger)

Medical Office Front Desk

Customer Service Representative

Patient Services Coordinator - Vision Care

Front Desk Coordinator

Patient Care Coordinator

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