Top 921 At home Jobs in Fredericksburg, Va

Customer Care Representative (CCR)
STRUCTION SOLUTIONS —Quantico, VA
- $14 - $16 an hour
- Weekends as needed
- Remote
- Administrative experience
- High school diploma or GED
- US work authorization
Quick Apply
Licensed Clinical Social Worker
Headway —Virginia
- Up to $126 an hour
- Remote
- Private practice
- Licensed Clinical Social Worker
- Mid-level
Licensed Mental Health Therapist
Headway —Virginia
- Up to $126 an hour
- Remote
- Private practice
- LMFT
- Licensed Clinical Social Worker
Licensed Professional Counselor
Headway —Virginia
- Up to $126 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Licensed Psychiatric Mental Health Nurse Practitioner
Headway —Virginia
- Up to $206.36 an hour
- Full-time
- Remote
- Private practice
- Psychiatry
- Mid-level
Remote Psychiatric Nurse Practitioner (PMHNP) - Outpatient Practice. W2 w/Benefits, PT & FT options
Talkiatry —Virginia
- $180,000 - $215,000 a year
- Part-time
- Remote
- Nursing
- Psychiatry
- Outpatient experience
- Health savings account
- Paid holidays
Licensed Psychiatric Nurse Practitioner
Headway —Virginia
- Up to $206.36 an hour
- Full-time
- Remote
- Private practice
- Nursing
- Psychiatry
Quantitative Trader - AI Trainer
DataAnnotation —Stafford, VA
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
Backend Software Engineer - AI Trainer
DataAnnotation —Dahlgren, VA
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Senior Data Scientist - AI Trainer
DataAnnotation —Virginia
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- 3 years
- Flexible schedule
Quick Apply
Mental Health Therapist - Virginia
NOCD —Virginia
- Weekends as needed
- Remote
- Background check
- LMFT
- Licensed Clinical Social Worker
- Paid parental leave
- Health insurance
Quick Apply
Software Engineer Analyst - AI Trainer
DataAnnotation —Stafford, VA
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Software Engineer - AI Trainer
DataAnnotation —Stafford, VA
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Senior Quantitative Analyst - AI Trainer
DataAnnotation —Virginia
- $50 - $100 an hour
- Part-time
- Remote
- Computer Science
- English
- Mid-level
- Flexible schedule
Quick Apply
Data Scientist - AI Trainer
DataAnnotation —Dahlgren, VA
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Licensed or Licensed Eligible Outpatient Therapist - Virtual, Virginia
Family Insight, P.C. —Virginia
- Up to $110,000 a year
- Part-time
- Remote
- Background check
- LMFT
- Licensed Clinical Social Worker
- Health savings account
- Health insurance
Quick Apply
Full Stack Developer - AI Trainer
DataAnnotation —Dahlgren, VA
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
Remote Clinical Social Worker (LCSW)
Telemynd —Virginia
- $100,000 - $150,000 a year
- Choose your own hours
- Remote
- LMFT
- Licensed Clinical Social Worker
- LPC
- Dental insurance
- Vision insurance
Quick Apply
Part Time Remote Licensed Talk Therapist - Fee For Service
Thriveworks —Fredericksburg, VA
- Up to $55,700 a year
- Part-time
- Remote
- LMFT
- Licensed Clinical Social Worker
- LPC
- Paid training
- Continuing education credits
Quick Apply
Spanish-Speaking Licensed or LE Outpatient Therapist – Virtual, Virginia
Family Insight, P.C. —Virginia
- Up to $110,000 a year
- Part-time
- Remote
- Background check
- LMFT
- Spanish
- Health savings account
- Health insurance
Quick Apply

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Customer Care Representative (CCR)

STRUCTION SOLUTIONS
Quantico, VA

Quick Apply

Job Details

Contract
$14 - $16 an hour

Qualifications

Case documentation in social services
Personal service client interaction documentation
High school diploma or GED

Full Job Description

About the program

Struction Solutions is a Service-Disabled Veteran-Owned Small Business leading a team supporting the U.S. Marine Corps Sergeant Merlin German Wounded Warrior Call Center Outreach and Resource Support Services. This program supports wounded, ill, and injured Marines, Sailors attached or formerly attached to Marine units, veterans, and their family members through call center operations, outreach, resource referral, and non-medical case management. Positions are contingent upon contract award and final customer approval.

Position summary

The Customer Care Representative is the first point of contact for WWCC callers. CCRs answer incoming calls, conduct scheduled outreach, support text/email/social media engagement, assess needs, provide resource guidance, and document actions in MCWIITS. CCRs must combine empathy, accuracy, and disciplined documentation.

Key responsibilities

Answer incoming calls and conduct scheduled outbound outreach to WIIs and family members.

Conduct structured interviews and needs assessments to identify appropriate resources, benefits, referrals, and escalation needs.

Monitor and respond to assigned communication channels, including phone, email, text, and social media support workflows as assigned.

Document all contacts, attempts, actions, referrals, and follow-up needs in MCWIITS or other Government-authorized systems.

Make at least three contact attempts at different times of day when required by outreach protocols.

Escalate sensitive, complex, or urgent matters to NMCMs, FSRs, supervisors, or mandatory reporting authorities as directed.

Maintain professionalism, confidentiality, and contractor identification in every interaction.

Minimum qualifications

High school diploma or equivalent required.

At least one year of call center, customer service, intake, administrative support, veteran support, or similar experience.

Strong verbal communication, active listening, and written documentation skills.

Ability to work rotating shifts including evenings, overnights, weekends, and holidays as required.

U.S. work authorization required; U.S. citizenship may be required for Government system access.

Ability to complete background/security processing and obtain/maintain CAC/MCEN access as required.

Ability to complete Privacy Act, HIPAA, information security, and program-specific training.

Strong written documentation skills; all contacts and actions must be accurately documented in Government systems such as MCWIITS.

Commitment to confidentiality, professionalism, mandatory reporting requirements, and respect for Marine Corps culture.

Preferred qualifications

Knowledge of Marine Corps culture, veteran benefits, military transition, family readiness, or community resources.

Experience in Government, healthcare, benefits, crisis-adjacent support, or high-sensitivity customer service.

Experience with Microsoft Dynamics, Salesforce, Five9, NICE, Genesys, ServiceNow, SharePoint, or other CRM/contact center platforms.

Location:

This position may be fully remote within the United States or based in Quantico, Virginia. Candidates may reside anywhere in the United States if assigned to remote work. Final work location will depend on contract and program requirements

Quick Apply

Refine Your Search

at home jobs in fredericksburg, va

Customer Care Representative (CCR)

Licensed Clinical Social Worker

Licensed Mental Health Therapist

Licensed Professional Counselor

Licensed Psychiatric Mental Health Nurse Practitioner

Remote Psychiatric Nurse Practitioner (PMHNP) - Outpatient Practice. W2 w/Benefits, PT & FT options

Licensed Psychiatric Nurse Practitioner

Quantitative Trader - AI Trainer

Backend Software Engineer - AI Trainer

Senior Data Scientist - AI Trainer

Mental Health Therapist - Virginia

Software Engineer Analyst - AI Trainer

Software Engineer - AI Trainer

Senior Quantitative Analyst - AI Trainer

Data Scientist - AI Trainer

Licensed or Licensed Eligible Outpatient Therapist - Virtual, Virginia

Full Stack Developer - AI Trainer

Remote Clinical Social Worker (LCSW)

Part Time Remote Licensed Talk Therapist - Fee For Service

Spanish-Speaking Licensed or LE Outpatient Therapist – Virtual, Virginia

I want to receive the latest job alert for at home in fredericksburg, va

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