Top 116 Customer service representative Jobs in Freeland Mi

Customer Service Representative
Summit Fire Protection —Freeland, MI
- $18 - $24 an hour
- Full-time
- Background check
- Clean driving record
- Microsoft Excel
- Paid holidays
- Disability insurance
Customer Service Representative
DuPont —Midland, MI
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
13d
Customer Service Representative
Buchanan Hauling and Rigging Inc. —Midland, MI
- $20 - $25 an hour
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
8d
Customer Service Representative II
Trinseo LLC —Midland, MI
- Full-time
- Hybrid work
- Mid-level
- Office
- Business Administration
Customer Service Specialist
Saginaw County Community Mental Health Authority —Saginaw, MI
- $18.43 - $21.24 an hour
- Full-time
- Clean driving record
- Microsoft Access
- Microsoft Outlook
Customer Relations Representative - State Farm Agent Team Member
Brad Martin - State Farm Agent —Auburn, MI
- $50,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- 401(k)
- Paid time off
Quick Apply
DuPont Contact Center Associate
DuPont —Midland, MI
- Call employer
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
1d
Medical Customer Service Representative
Sheldon Medical Supply —Saginaw, MI
- $15 - $17 an hour
- Full-time
- Data entry
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
5d
Helpdesk Coordinator
Yeo & Yeo —Saginaw, MI
- Full-time
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Customer Service Representative
GreenStone Farm Credit Services —Bay City, MI
- Office
- High school diploma or GED
- 2 years
- AD&D insurance
- Paid holidays
8d
Member Care Center Representative/Call Center Representative
Dow Credit Union —Midland, MI
- $20 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid holidays
- 401(k)
Quick Apply
7d
Customer Service Representative
Carelinc Medical Equipment —Midland, MI
- $15 - $16 an hour
- Full-time
- Background check
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Valley United Insurance Agency —Bay City, MI
- $40,000 - $50,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Robert Boerner - State Farm Agent —Midland, MI
- $41,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
Contact Center Team Lead (local only considered)
Renkim Corporation —Michigan
- From $21 an hour
- 8 hour shift
- Remote
- Bilingual
- Customer service
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Contact Center Agent
ELGA Credit Union —Bay City, MI
- Hybrid work
- High school diploma or GED
- Typing
- Entry level
Quick Apply
Customer Service Representative
Planet Fitness —Saginaw, MI
- $14.50 an hour
- 18 years or older
- Entry level
- Profit sharing
- Health insurance
Quick Apply
Customer Service Representative
Gardner White Furniture —Saginaw, MI
- Part-time
- Research
- Office
- High school diploma or GED
Customer Service Representative
FYZICAL Therapy and Balance Centers —Saginaw, MI
- $10 - $16 an hour
- Part-time
- Hybrid work
- High school diploma or GED
- Driver's License
- Outpatient
- Opportunities for advancement
Quick Apply
Customer Service Associate (On Site
Delta College —University Center, MI
- From $14.56 an hour
- Part-time
- High school diploma or GED
- University
- Data entry

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Customer Service Representative

Summit Fire Protection -
Freeland, MI

Apply Now

Job Details

Full-time
$18 - $24 an hour

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Computer operation
Microsoft Excel
Microsoft Outlook
English
High school diploma or GED
Driver's License

Full Job Description

JOB SUMMARY:

The purpose of the Customer Service Representative position is to provide administrative and general office support and organization to the branch. This is performed through various tasks including being the first point of contact when internal and external customers who enter our facility.

ESSENTIAL JOB DUTIES:

Provide customer service to all internal and external customers starting with proper greeting whether by phone, e-mail or in person - Welcome and greet all visitors, determine their needs, and direct them to the correct department(s) and/or person(s). Disperse all faxes.
Work with the Billing department, Accounting, and other front-end Administration to communicate COD accounts, on-hold accounts, and other pertinent information internally as well as to the field personnel.
Assist Human Resources for onsite protocol including sending payroll prior to deadline each pay cycle with correct information. Any errors must be communicated without delay, as assigned. Prepare in advance New Hire materials, as assigned. Return copies of Human Resources documentation following orientation (orientation is provided by Human Resources).
Correctly utilize assigned organization systems to include assisting team members with functionality, acting as the local SME.
Process Certificates of Insurance (COI) as requested by customers, process additionally insured requests per company policies and procedures.
Process all incoming and outgoing mail: prepare ground mail and UPS for pick up, receive, and appropriately distribute mail.
Track and order office supplies, sending order requests to Corporate for approval and processing, as appropriate.
Process customer payments, as appropriate.
Perform collection responsibilities, as assigned.
Maintain office cleanliness.
Scheduling Responsibilities (as assigned):
- Process daily the open work order reports and coordinate technicians’ schedules; schedule technicians to maximize the full shift.
- Manage master schedule including all technicians’ schedules and work order for immediate review by direct supervisor and leadership.
- Leverage future scheduling with Accounts Receivable concerns concerning past due accounts.
- Resolve any scheduling conflicts including verifying and/or updating account details, as needed.
Other duties may be assigned.

QUALIFICATIONS:

The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.

Education, Training, Certifications:

High School Diploma or GED, required

Experience, Knowledge, Skill Requirements:

2 years customer service
2 years of professional computer
1 year front desk experience
1 year scheduling experience, preferred: a general knowledge of local zip codes, and geographic breakdown of the area for appropriate scheduling (as relevant).

Communication Skills:

Must have the ability to effectively read, write and communicate in English with employees and customers.

Systems and Software Skills:

Ability to operate a computer and advanced Microsoft Office (Excel, Word, Outlook) experience required.

Other Qualifications:

Valid driver’s license with acceptable driving record required.
Must be able to comply with SFP’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS:

Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.

Physical Requirements:

While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift <30lb, walk, stand, ascend/descend stairs, drive, twist, and reach above and below shoulders.

Work Environment:

Employee will consistently be required to work indoors in an office setting, work alone and with others. Office setting are mild to moderate temperatures.

We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.
While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.

#LI-JC2

Are you interested in working for the nation’s leading fire protection company and beginning a rewarding and satisfying career that helps save the lives of thousands each year? Do you want to be a part of a growing and expanding team of industry experts? If so, exploring career opportunities with Summit Fire Protection may be right for you!

Summit Fire Protection, a subsidiary of SFP Holding, Inc. (Summit Companies), is a full-service provider for fire detection, suppression, and security with a full suite of capabilities that includes design, installation, testing, inspections, and maintenance. We serve customer across many verticals on a local, regional, and national scale. We’re proud of our well-deserved reputation for quality work that’s completed by our talented and experienced installation workforce. Summit Fire Protection is a dynamic organization with endless growth opportunities spanning over 25 locations in more than 8 states.

Our company is consistently recognized for service excellence in the fire protection industry. Summit Fire Protection supports trade skills and workforce development. Many members of our leadership chair NFPA code compliance committees, serve on regional safety boards, and support technical education in local schools. Summit Fire Protection supports employees in their professional development by offering continued development, training, and education by encouraging NICET and other career-advancing certifications. We continually strive to be theEmployer of Choicefor highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth.

Demonstrating the combination of experience, knowledge, and customer service is the key to our performance and helps us achieve our goal of providing the highest quality fire protection services possible to protect lives and property.

Benefits

Summit Fire Protection offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, along with anindustry leadingand affordable benefits package for eligible employees. Our benefits package includes:

Paid Vacation and Holidays
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Plan with Company Match
Flexible Spending Accounts
Long-Term Disability – Employer Paid
Short-Term Disability – Employer Paid
Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
Life Insurance for Team Members and Dependents
Employee Assistance Program
Employee Referral Program

Our Core Values

PIPE

We arePASSIONATEabout life safety
We haveINTEGRITY(Do the right thing)
We work inPARTNERSHIPwith our customers and community
We constantly strive forOPERATIONAL EXCELLENCE(Do things right)

Summit Fire Protection participates in E-Verify & in alignment with our commitment to safety, we promote a drug-free workplace. Summit Fire Protection is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.

Apply Now

Refine Your Search

customer service representative jobs in freeland mi

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative II

Customer Service Specialist

Customer Relations Representative - State Farm Agent Team Member

DuPont Contact Center Associate

Medical Customer Service Representative

Helpdesk Coordinator

Customer Service Representative

Member Care Center Representative/Call Center Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Contact Center Team Lead (local only considered)

Contact Center Agent

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Associate (On Site

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