Top 435 Concierge Jobs in Freeport, Ny

Director of Resident Experience
Topaz HR —Greenpoint, NY
- $90,000 - $120,000 a year
- Full-time
- Bilingual
- Residential
- 3 years
- Paid holidays
- Paid time off
2d
Agent
Pinkerton —New York, NY
- $39 an hour
- Part-time
- Customer service
- Military
- Computer literacy
- Health savings account
- AD&D insurance
Agent
Pinkerton —New York, NY
- From $40 an hour
- Full-time
- Customer service
- Computer literacy
- Mid-level
- Health savings account
- AD&D insurance
Concierge-PD
Catholic Health —Rockville Centre, NY
- From $27 an hour
- Hospital
- Computer literacy
- High school diploma or GED
- Tuition reimbursement
6d
Concierge-ED
Catholic Health —Rockville Centre, NY
- $23.71 - $26.68 an hour
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Tuition reimbursement
Concierge
Catholic Health —West Islip, NY
- $24 - $26 an hour
- Computer literacy
- BLS Certification
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Resort Lead Concierge
LIVunLtd —Queens, NY
- $90,000 - $95,000 a year
- Full-time
- Management
- Mid-level
- Residential
- Dental insurance
- 401(k)
Quick Apply
Concierge
Marriott International, Inc —New York, NY
- $32.86 - $43.82 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
12d
Concierge Position- Luxury Condo
Related —New York, NY
- $30.77 an hour
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- Ability to stand for extended periods
13d
Concierge
Trump International Hotel & Towers —New York, NY
- $31.73 - $42.31 an hour
- Weekends as needed
- English
- Hotel
- Experience equivalent to degree accepted
Quick Apply
Airport Lounge Concierge (JFK)
Hyde Park Hospitality —Queens, NY
- $24 an hour
- Weekends as needed
- Background check
- Bar
- Sales
- Disability insurance
- Health insurance
Quick Apply
Prevailing Wage Concierge - Hearthstone
Greystar Real Estate Partners LLC —Queens, NY
- $23.08 an hour
- Email
- Office
- Fair chance
- Entry level
- Paid parental leave
- Paid holidays
6d
Concierge Greeter
Atria Physician Practice New York PC —New York, NY
- $30 - $32 an hour
- Monday to Friday
- English
- Clinic
- Ob/Gyn
- Continuing education credits
- Health insurance
Quick Apply
Residences Concierge (Overnight)
Marriott International, Inc —North Hills, NY
- $26.10 - $27.60 an hour
- Overnight shift
- Residential
- High school diploma or GED
- 1 year
Concierge
Baccarat New York, L.L.C. —New York, NY
- $30.98 - $41.31 an hour
- Full-time
- Hotel
- 1 year
- Entry level
Concierge
FAENA —New York, NY
- $42 an hour
- Full-time
- Mid-level
- Leadership
- 2 years
Quick Apply
7d
Concierge
Cushman & Wakefield —New York, NY
- $23.82 - $28.02 an hour
- Full-time
- Entry level
- Health savings account
- Disability insurance
Quick Apply
14d
Concierge
Continuum Club —New York, NY
- $28 - $30 an hour
- Weekends as needed
- Project management
- Communication skills
- Entry level
- Commuter assistance
- Health savings account
Prevailing Wage Concierge - Maison 78
Greystar Real Estate Partners LLC —New York, NY
- $26.16 an hour
- Email
- Office
- Fair chance
- Entry level
- Paid parental leave
- Paid holidays
Concierge
The Grand Rehabilitation and Nursing at Queens —Queens, NY
- $25 an hour
- Weekends as needed
- Skilled nursing facility
- Computer literacy
- Rehabilitation center
- Paid holidays
- Health insurance
Quick Apply
6d

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Director of Resident Experience

Topaz HR -
Greenpoint, NY

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Job Details

Full-time
$90,000 - $120,000 a year
2 days ago

Benefits

Paid holidays
Paid time off

Qualifications

Employee onboarding
Staff performance monitoring
Procedural guides
Team leadership
Standard Operating Procedures (SOPs) implementation
Coaching
Managing hospitality teams
Team development
Project management
Operational excellence initiatives
Standard operating procedures (SOPs)
Professional development training

Full Job Description

Position Overview

A vertically integrated real estate organization specializing in development, construction & property management and family office operations is seeking a full-time Director of Resident Experience to lead and elevate the resident experience across its luxury portfolio. This role will be responsible for creating, implementing, and maintaining hospitality standards throughout the full resident journey from initial inquiries and move-in through ongoing residency and move-outs.

Responsibilities

Lead the resident experience strategy across a portfolio of luxury multifamily properties, ensuring a consistent and memorable resident journey from first contact through move-out
Develop and implement hospitality-focused service standards that elevate the resident experience across all properties
Create and maintain SOPs, onboarding programs, training materials, service manuals, and performance standards for resident-facing teams
Train, coach, motivate, and mentor front desk staff, package room associates, porters, maintenance personnel, and other on-site team members
Conduct property visits, service audits, and quality assessments to ensure consistent execution of hospitality and customer service standards
Develop resident engagement initiatives, including move-in experiences, welcome gifts, communication strategies, and resident appreciation programs
Establish performance metrics and accountability measures, leverage training software to track employee development, collaborate with leadership on service improvements, and proactively resolve resident concerns

Qualifications

3–5+ years of experience in luxury hospitality, hotels, residential property management, guest services, concierge operations, resident experience, or a related field
Proven experience creating, implementing, and delivering employee training programs across multiple departments and employee levels
Strong understanding of hospitality principles, resident engagement, and service excellence standards within luxury environments
Demonstrated ability to develop SOPs, onboarding programs, training materials, operational processes, and performance accountability frameworks
Experience managing employee performance standards, service quality initiatives, and continuous improvement programs
Excellent leadership, communication, coaching, presentation, and interpersonal skills, with the ability to influence teams across all levels of an organization
Highly organized and professional with strong project management abilities, proficiency in training or employee development software, willingness to travel between Brooklyn properties, and bilingual abilities considered a plus

Compensation & Benefits

$90,000 – $120,000 annually (based on experience)
PTO, paid holidays and benefits package
Opportunity to create and lead the company-wide hospitality and resident experience platform

About the Employer

This company owns and manages luxury residential communities throughout Brooklyn and is committed to delivering a hospitality-driven living experience that distinguishes its properties in a competitive market. The company is currently expanding its operations and relocating to a new headquarters in Greenpoint as part of its continued growth.

EEO Statement

Topaz HR is an Equal Opportunity Employer, and we do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other status protected by applicable law. We value and are committed to creating an inclusive environment for all employees.

Please Note

Topaz HR is conducting this search on behalf of one of our clients. The employer's name will be disclosed during the interview process, and all hiring decisions will be made directly by the client.

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