Top 694 Customer experience supervisor Jobs in Fresno, Ca

Operations Manager
Amazon.com Services LLC —Fresno, CA
- $91,000 - $136,500 a year
- Weekends as needed
- Customer service
- Military
- Engineering
- AD&D insurance
- Health insurance
Claims Administrative Supervisor
Zenith Insurance Company —Fresno, CA
- $85,736.31 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Administrative experience
- Paid training
- Paid parental leave
Supervisor, Transportation
HD Supply —Fresno, CA
- $77,300 - $96,000 a year
- Full-time
- Mid-level
- 3 years
- Military encouraged
- Employee stock purchase plan
- Health insurance
Quick Apply
5d
SUPERVISOR I
CA High Speed Rail Authority —Fresno County, CA
- $7,172 - $8,910 a month
- Online Application
- Hybrid work
- Customer service
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
3d
Associate Service Manager
Tesla —Fresno, CA
- $82,499 - $137,700 a year
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
- Commuter assistance
- Health savings account
12d
Airport Ramp/Customer Service Supervisor - FAT
Unifi Aviation, LLC —Fresno, CA
- $22 an hour
- Overtime
- 18 years or older
- Experience working with individuals with disabilities
- Mid-level
- Health insurance
- Dental insurance
Health Center Manager
United Health Centers of the San Joaquin Valley —Fresno, CA
- From $89,173 a year
- Full-time
- Spanish
- Computer literacy
- Writing skills
- Paid holidays
- Health insurance
Supervisor, Care Connection - Clinic Overhead - Call Center (Full Time, Day Shift)
Adventist Health —Reedley, CA
- $78,000 - $86,638 a year
- Full-time
- Mid-level
- Master's degree
- Bachelor's degree
Manager, Practice Management
Cardinal Health —Fresno, CA
- $98,200 - $162,750 a year
- Mid-level
- Clinic
- Bachelor's degree
- Paid parental leave
- Health savings account
2d
Human Resources Manager II
Cintas —Fresno, CA
- $74,800 - $95,700 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Profit sharing
- AD&D insurance
Plant Manager
Architectural Wood Design —Fresno, CA
- $80,000 - $110,000 a year
- Full-time
- Mentoring
- Recruiting
- Budgeting
- Health insurance
- Dental insurance
Quick Apply
5d
Automotive Sales Manager
Fresno Lexus —Fresno, CA
- $120,000 - $200,000 a year
- Full-time
- Background check
- Dealership
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
Business Manager (Assistant Community Manager)
ConAm Management Corporation —Fresno, CA
- $23 - $24 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Accounting Manager / Full-Charge Bookkeeper
Vigilant Private Security, Inc. —Fresno, CA
- From $27 an hour
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Commercial Banking Relationship Manager - Fresno, CA
California Bank & Trust —Fresno, CA
- $170,000 - $230,000 a year
- 6 years
- Word processing
- Office
- Profit sharing
- Paid training
Health Center Manager
Valley Health Team, Inc. —San Joaquin, CA
- $70,304.00 - $84,131.77 a year
- Full-time
- Background check
- Spanish
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Health Center Manager
Valley Health Team, Inc. —Dinuba, CA
- From $70,304 a year
- Full-time
- Background check
- Spanish
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Health Center Manager
Valley Health Team, Inc. —Kingsburg, CA
- From $70,304 a year
- Full-time
- Spanish
- Computer literacy
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
Project Manager
SnapDragon Associates, LLC —Fresno, CA
- $120,000 - $140,000 a year
- Full-time
- Background check
- Mid-level
- Budgeting
- Health insurance
- Dental insurance
Quick Apply
Cricket Wireless Fresno District Store Managers
Spacetel LLC Cricket Wireless AD —Fresno, CA
- $17.90 - $20.00 an hour
- Weekends as needed
- Bilingual
- Spanish
- Management
- Health insurance
- Dental insurance
Quick Apply

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customer experience supervisor jobs near fresno, ca

Operations Manager

Amazon.com Services LLC -
Fresno, CA

Apply Now

Job Details

Full-time
$91,000 - $136,500 a year

Benefits

AD&D insurance
Health insurance
Dental insurance
Flexible spending account
RSU
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Staff supervision
Performance management strategy
Employee relationship building

Full Job Description

DESCRIPTION

Job summary
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Key Responsibilities and Job Elements:

Support, mentor, and motivate your salaried and hourly workforce
Lead large-scope projects with site and regional impact
Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
Manage safety, quality, productivity, and customer delivery promises
Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
Stand/walk for up to 12 hours during shifts
Work in an environment where the noise level varies and can be loud
Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
Continuously climb and descend stairs (applies to sites with stairs)

Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.

BASIC QUALIFICATIONS

3+ years of employee and performance management experience
Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

PREFERRED QUALIFICATIONS

1+ years of performance metrics, process improvement or lean techniques experience
Experience managing a team of 2+ salaried employees and 70+ indirect employees
Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
Demonstrated problem solving skills and analytical skills
Excellent customer service skills, communication skills and interpersonal skills
Track record of meeting or exceeding department performance goals
A Bachelor’s or Master’s degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Fresno - 91,000.00 - 136,500.00 USD annually

Apply Now

Refine Your Search

customer experience supervisor jobs in fresno, ca

Operations Manager

Claims Administrative Supervisor

Supervisor, Transportation

SUPERVISOR I

Associate Service Manager

Airport Ramp/Customer Service Supervisor - FAT

Health Center Manager

Supervisor, Care Connection - Clinic Overhead - Call Center (Full Time, Day Shift)

Manager, Practice Management

Human Resources Manager II

Plant Manager

Automotive Sales Manager

Business Manager (Assistant Community Manager)

Accounting Manager / Full-Charge Bookkeeper

Commercial Banking Relationship Manager - Fresno, CA

Health Center Manager

Health Center Manager

Health Center Manager

Project Manager

Cricket Wireless Fresno District Store Managers

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