Top 391 Service agent Jobs in Fresno, Ca

First Impression Representative
Valley Health Team, Inc. —Clovis, CA
- $23.13 - $32.02 an hour
- Full-time
- Background check
- Spanish
- OSHA
- Health insurance
- Dental insurance
Quick Apply
Call Center Agent
United Health Centers of the San Joaquin Valley —Fresno, CA
- From $22 an hour
- Full-time
- Spanish
- Computer literacy
- English
- Paid holidays
- Health insurance
Guest Service Agent / Front Desk
Best Western —Fresno, CA
- $16.89 - $17.25 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
In office Part-time reservation agent needed
U-Haul —Fresno, CA
- $18.50 - $20.50 an hour
- Part-time
- Office
- High school diploma or GED
- Entry level
- Paid holidays
- Health insurance
Asset Protection Agent
WinCo Foods —Fresno, CA
- $21.57 - $29.31 an hour
- 12 hour shift
- 18 years or older
- Maintenance
- Research
- Health insurance
- Employee stock ownership plan
Quick Apply
2d
Guest Service Agent (Front Desk Agent)
Baywood Hotels Inc —Clovis, CA
- $16.90 - $17.50 an hour
- Full-time
- Spanish
- English
- Hotel
- On-the-job training
Quick Apply
14d
Housekeeper/Laundry Aide
The Vineyards | California Armenian Home —Fresno, CA
- $18 - $20 an hour
- Customer service
- English
- Office
- Wellness program
- Paid holidays
Quick Apply
Airport Ramp/Customer Service Supervisor - FAT
Unifi Aviation, LLC —Fresno, CA
- $22 an hour
- Overtime
- 18 years or older
- Experience working with individuals with disabilities
- Mid-level
- Health insurance
- Dental insurance
Front Desk Agent-Marriott Branded Hotel
RESIDENCE INN BY MARRIOTT CLOVIS FRESNO AIRPORT —Clovis, CA
- $16.90 - $17.25 an hour
- Full-time
- Spanish
- English
- Hotel
- On-the-job training
Quick Apply
Front Desk Agent
Rebel Hotel Company —Clovis, CA
- Part-time
- Hotel
- Entry level
Quick Apply
Hotel Front Desk Agent
Residence Inn by Marriott Fresno Clovis —Clovis, CA
- $16.90 - $17.50 an hour
- Part-time
- Spanish
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
14d
Receptionist - State Farm Agent Team Member
Maria Lopez - State Farm Agent —Fresno, CA
- $35,000 - $50,000 a year
- Full-time
- Computer literacy
- Office
- Communication skills
- Paid time off
- 401(k) matching
Quick Apply
General Production
Wawona Frozen Foods —Clovis, CA
- $16.89 - $20.00 an hour
- Seasonal
- US work authorization
- Manufacturing
- Communication skills
- Employee assistance program
Quick Apply
Hotel Front Desk Agent
Comfort Suites Fresno River Park —Fresno, CA
- Weekends as needed
- In person
- Bilingual
- Ability to walk for extended periods
- Office
- Paid holidays
- Dental insurance
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Johnny Williamson - State Farm Agent —Fresno, CA
- $50,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Paid time off
- 401(k) matching
Quick Apply
Receptionist - State Farm Agent Team Member
Jeff Singleton II - State Farm Agent —Fresno, CA
- $45,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Cabin Services Agent
Menzies Aviation —Fresno, CA
- Overtime
- Background check
- Hospitality
- 18 years or older
Telephone Operator / Switchboard Operator
Sterileco. LLC —Fresno, CA
- $24.49 - $29.49 an hour
- Weekends as needed
- Computer literacy
- In-person
- Communication skills
Quick Apply
14d
Custodian/ Maintenance Part time
Aspen Public Schools Inc —Fresno, CA
- Part-time
- Classroom
- Office
- High school diploma or GED
- Retirement plan
Quick Apply
24/7 BAT Collector
Quest Diagnostics —Fresno, CA
- $25 - $30 an hour
- Part-time
- Entry level
Quick Apply

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First Impression Representative

Valley Health Team, Inc. -
Clovis, CA

Quick Apply

Job Details

Full-time
$23.13 - $32.02 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Medical office experience
BLS Certification
English
Medical scheduling
High school diploma or GED
Driver's License
Patient interaction

Full Job Description

Valley Health Team is seeking a First Impression Representative for our Clovis Community Health Center.

BASIC FUNCTIONS:

The First Impressions Representative serves as the focal point for the appointment system at the clinic and is the principal staff member responsible for the smooth flow of patients throughout the clinic’s various services. This staff member makes appointments for patient’s needs according to written protocols and directs patients to appropriate providers.

DUTIES AND RESPONSIBILITIES:

1. Greet patients and visitors as they come in; assist and direct patients to appropriate department.

2. Answer all incoming calls and responds to inquiry, directs caller to appropriate personnel or initiates a triage slip for response by medical personnel.

3. Schedule appointments for patients according to written protocols and enters information into the computerized scheduler.

4. Perform intake (registration) of patients by verifying that patient’s information is up to date and accurate.

5. Copy and verify insurance benefits as needed and obtain appropriate paperwork (i.e. Work Comp, CHDP forms, etc.)

6. Answer any questions the patient has regarding the policies and procedures of Valley Health team; explain the role of health services and programs within the organization.

7. Perform preliminary needs assessment of walk-in patients and nurse visits; register them for a walk-in appointment according to written protocols.

8. Coordinate referrals for patients through insurance and other physician offices.

9. Make appointments for patients according to written protocols.

10. Collect payment from patients and reconcile daily cash reports.

11. Responsible for auditing the daily route slips for accuracy and verifying cash receipts from previous days’ services.

12. Compile and prepare statistical reports on new and established users.

13. Responsible for opening and closing the clinic and setting the alarm as needed.

14. On a temporary basis, may be required to work at any satellite facility.

15. Contribute to team effort by assisting other departments as needed and while maintaining confidentiality of VHT’s business.

16. Work cooperatively with all staff members and outside sources in a professional manner to deliver a high level of service.

17. Observe and practice all VHT Patient Experience Service Standards as outlined in “World Class Practices: My Commitment to Care (which I have read and signed). Practice CICARE when interacting with patients, their families, visitors, or internal customers.

18. Practice CICARE phone etiquette during all phone interactions.

19. Always exercise courtesy whenever patients, family members, visitors and co-workers are present.

20. Respect privacy and dignity of our patients, family members, visitors and co-workers.

21. Maintain professionalism in the presence of patients, their families, visitors and co-workers.

22. Act as a role model, verbally and behaviorally demonstrating skill, enthusiasm, positive problem solving, commitment and loyalty to the profession and the organization.

23. Follow applicable regulations: Joint Commission, OSHA, HIPAA, and CLIA.

24. Serves and protects the practice by adhering to professional standards, policies and procedures, federal, state, and local requirements, and The Joint Commission Accreditation of Healthcare Organization standards.

25. Perform other related duties, which may be inclusive, but not listed in the job description.

MINIMUM QUALIFICATIONS:

1. High School Diploma or GED equivalency

2. Minimum one (1) year work experience in a medical setting

3. Current Basic Life Support card

4. Strong customer service skills (preferably within a service industry)

5. Strong communication skills

6. Modern office practices and procedures (including email)

7. Ability to communicate to patients in a pleasant manner and show professionalism at all times

8. Fluent conversational English/Spanish or English/Punjabi preferred

9. Ability to be flexible with work schedule and available to work at all site locations

10. Must have own transportation, valid California Driver’s License and current proof of automobile insurance coverage

11. Demonstrated ability to provide world-class patient experience using CICARE principles and practices. Ability to be proactive and to go above and beyond the call of duty; take initiative to provide a world class patient experience in all encounters via email, phone or in person.

TYPICAL WORKING CONDITIONS: The office setting is a normal work environment. Occasionally work during early morning, evening or weekend. May be subjected to temperature variances in the office.

TYPICAL PHYSICAL DEMANDS: Requires sitting, standing, or walking for up to eight hours a day. Some bending, stretching, or reaching may be necessary. Lifting up to 40 pounds may be required on occasion. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contact.

WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may come in contact with hazardous equipment such as liquid nitrogen, cleaning agents, and sharps. The noise level in the work environment is usually moderate but may become excessively loud with the increased patient flow during a busy clinic day.

Valley Health Team is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

Job Type: Full-time

Pay: $23.13 - $32.02 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

People with a criminal record are encouraged to apply

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Required)
Medical Clinic: 1 year (Required)

Language:

Spanish (Preferred)

License/Certification:

BLS Certification (Required)

Work Location: In person

Quick Apply

Refine Your Search

service agent jobs in fresno, ca

First Impression Representative

Call Center Agent

Guest Service Agent / Front Desk

In office Part-time reservation agent needed

Asset Protection Agent

Guest Service Agent (Front Desk Agent)

Housekeeper/Laundry Aide

Airport Ramp/Customer Service Supervisor - FAT

Front Desk Agent-Marriott Branded Hotel

Front Desk Agent

Hotel Front Desk Agent

Receptionist - State Farm Agent Team Member

General Production

Hotel Front Desk Agent

Customer Service Representative - State Farm Agent Team Member

Receptionist - State Farm Agent Team Member

Cabin Services Agent

Telephone Operator / Switchboard Operator

Custodian/ Maintenance Part time

24/7 BAT Collector

I want to receive the latest job alert for service agent in fresno, ca

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