Top 84 Guest service agent Jobs in Fresno, Tx

At Your Service Agent
Marriott International, Inc —Houston, TX
- $18.25 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Front Desk Agent
Spark by Hilton Missouri City Sugar Land —Missouri City, TX
- $12.50 - $14.50 an hour
- Part-time
- Hotel
- Computer skills
- In-person
- On-the-job training
Quick Apply
Front Desk Agent
The Post Oak Hotel —Houston, TX
- $16 an hour
- Weekends as needed
- Basic math
- English
- Hotel
- 401(k)
- Paid time off
8d
AM Front Desk Agent
Hilton Garden Inn / Home2 Suites by Hilton Houston —Houston, TX
- Weekends as needed
- Bilingual
- Hotel
- High school diploma or GED
- Paid holidays
- Dental insurance
Quick Apply
2d
Front Desk Agent
Crescent Hotels & Resorts LLC —Houston, TX
- Research
- Hotel
- Negotiation
Quick Apply
Front Desk Agent
Holiday Inn Express & Suites Memorial - City Centre —Houston, TX
- $13 - $15 an hour
- Part-time
- Hotel
- In-person
- Entry level
- Paid time off
- Employee discount
Quick Apply
11d
Front Desk Agent
JW Marriott Houston —Houston, TX
- Weekends as needed
- Hotel
- High school diploma or GED
- Communication skills
- Health savings account
- Disability insurance
Quick Apply
13d
Front Desk Agent
Omni Hotels & Resorts —Houston, TX
- Weekends as needed
- English
- Ability to stand for extended periods
- Communication skills
Quick Apply
Front Desk Agent
Marriott International, Inc —Houston, TX
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Front Desk Agent
Courtyard Houston Hobby Airport —Houston, TX
- $14 - $18 an hour
- Part-time
- Hotel
- US work authorization
- In-person
- Paid time off
- Employee discount
Quick Apply
23h
Overnight Front Desk Agent / Night Auditor
Hilton Garden Inn / Home2 Suites by Hilton Houston —Houston, TX
- $15 - $16 an hour
- Overtime
- Hotel
- High school diploma or GED
- Communication skills
- Employee discount
Quick Apply
Leasing Associate
RPM Living —Pearland, TX
- Weekends as needed
- Background check
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
6d
Front Desk Agent
Hilton Garden Inn / Home2 Suites by Hilton Houston —Houston, TX
- Ability to walk for extended periods
- Hotel
- Driver's License
Quick Apply
Guest Service Agent
Hyatt Place Houston Sugar Land —Sugar Land, TX
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Agent
Le Méridien Houston Downtown —Houston, TX
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Agent
Courtyard Houston Westchase —Houston, TX
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Guest Service Agent
DoubleTree Hotel by The Galleria —Houston, TX
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- Basic math
- Paid holidays
- Health insurance
Quick Apply
Guest Service Agent
US AMR-Jones Lang LaSalle Americas, Inc. —Houston, TX
- Online Application
- Office
- High school diploma or GED
- US work authorization
- Paid parental leave
- Paid holidays
Quick Apply
3d
Guest Service Agent
Hersha Hospitality Management, LP —Sugar Land, TX
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
FRONT DESK AGENT: FULL - TIME
Houston Memorial City —Houston, TX
- $16.50 - $17.00 an hour
- Weekends as needed
- Mid-level
- Hotel
- Supervising experience
Quick Apply

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At Your Service Agent

Marriott International, Inc -
Houston, TX

Apply Now

Job Details

Full-time
$18.25 an hour

Qualifications

Employee relationship building

Full Job Description

Additional InformationDelivers exceptional guest service by handling calls, processing requests, coordinating with hotel departments, and ensuring prompt, personalized assistance.
Job Number26088354
Job CategoryRooms & Guest Services Operations
Location1777 Walker St, Houston, Texas, United States, 77010
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Pay Range: $18.25-$18.25 per hour

POSITION SUMMARY

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

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guest service agent jobs in fresno, tx

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Guest Service Agent

FRONT DESK AGENT: FULL - TIME

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