Benefits Assistant
(Administrative Support Coordinator I)
Compensation and Benefits
The anticipated salary hiring range is $4,047 - $4,211 per month (Steps 1 – 3), commensurate with qualifications and experience.
The full salary range for this classification is $4,047 - $5,896 per month.
- This full-time (equivalent to 40 hours per week) position is temporary and expected to end approximately 1 year from the date of hire.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.
Job Summary
The mission of the Human Resources Department at California State University, Fresno is to enhance the university community by attracting, retaining, and supporting a quality workforce in its effort to provide an excellent educational program for our students. Our Benefits Department oversees a comprehensive program of benefits that includes health, dental, vision, life, disability, personal insurance, tax-sheltered annuities, a fee waiver program, CSU, state, and Federal leave programs, and many other miscellaneous benefits.
Under the supervision of the HR Manager for Benefits, the incumbent performs a wide variety of administrative and technical duties in support of multiple Human Resource programs. The majority of work is operational, procedural, and administrative with duties covering operational, policy, and program support to effectively deliver service to new and existing faculty, staff, and administrators.
The primary purpose of this position is to coordinate and provide ongoing administrative support to the Human Resources Department in support of the Benefits program. Day-to-day work is performed independently within established procedures and workflows, with ongoing daily review and guidance provided by the Benefits Manager. Work is monitored through the completion of assigned processes, reports, and the overall accuracy of deliverables. The incumbent is expected to manage and prioritize daily tasks effectively while adhering to established routines, policies, and operational procedures. Assignments are varied and require applying and interpreting established policies, procedures, and desk manuals within defined guidelines.
Key Qualifications
- Knowledge of office methods, procedures, and standard practices, including principles of customer service.
- Working knowledge of general practices, policies and procedures of a Human Resources Benefits Department.
- Thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate both orally and in writing
- Thorough knowledge of office systems and ability to use a broader range of technology, systems, and packages (i.e. Microsoft Office Suite, Google email and calendar, etc.)
- Skill/Ability to:
- Learn, interpret, and apply a wide variety of policies and procedures relating to benefits.
- Analyze data and make accurate projections using business mathematics and basic statistical techniques.
- Organize and plan work and projects including handling multiple priorities.
- Make independent decisions and exercise sound judgment.
- Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit.
- Excellent communication, interpersonal and problem-solving skills to serve as front-line contact while consistently providing quality customer service.
- Attention to detail and the ability to accurately draft and compose correspondence and standard reports and/or prepare and deliver presentations.
- Ability to maintain confidentiality with regard to sensitive written and electronic records.
- Ability to work effectively with faculty, staff, students and the general public from diverse ethnic, cultural and socio-economic backgrounds.
To view the full list of qualifications and job responsibilities, please click the Position Description button above.
Education and Experience
- Completion of a high school program, technical/vocational program, or their equivalents.
- 3 years of related office work experience.
- 1 year in Human Resources Benefits.
Preferred Qualifications
- Knowledge of PeopleSoft Human Resources software.
- Knowledge of CalPERS benefits, leave and retirement programs, policies, practices, and procedures.
- Analyze & interpret data including benefit deductions.
- Two years in Human Resources Benefits.
- Demonstrated proficiency using common office automation software.
- Ability to address a wide range of problems which require interpreting policies and procedures and using ingenuity to develop practical, thorough and creative solutions.
Department Summary
Building a strong, caring community is at the heart of what we do. Fresno State Human Resources is dedicated to serving our people with professionalism, compassion, and a focus on well-being.
Deadline & Application Instructions
Applications received by June 24, 2026 will be given full consideration by the search committee.
- Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.
Please click “” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.
Fresno State
California State University, Fresno is one of 22 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Fresno State is a tobacco-free, smoke-free and vapor-free campus.
Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.
Equal Employment Opportunity
California State University, Fresno is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Human Resources Department at (559) 278-2032.
Title IX
Please view the Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator at: https://www2.calstate.edu/titleix
Jeanne Clery Campus Safety Act Notification (not listed on the CO job posting template)
Pursuant to the Jeanne Clery Campus Safety Act, the current Annual Security Report (ASR) is available for viewing at https://occr.fresnostate.edu/clery.html.
The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Fresno State for the last three (3) calendar years. Paper copies are available upon request by emailing the Clery Director at [email protected].
Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn.
COVID19 Vaccination Policy
Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to [email protected].
Mandated Reporter Per CANRA (MPP ONLY if applicable)
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Conflict of Interest (MPP ONLY if applicable)
The duties of this position will include participation in decisions that may have a material financial benefit to the incumbent. Therefore, the selected candidate will be required to file Conflict of Interest Form 700: Statement of Economic Interest when they first occupy the position, and on an annual basis, complete ethics training within 6 months of appointment, and attend this training every other year thereafter.
CSU Out of State Employment Policy
California State University, Office of the Chancellor, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
Background Check Information
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.
Additional Information
Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.
Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)
