Top 135 Patient service specialist Jobs in Fresno Ca

Customer Care Specialist
Inspire Health Medical Group —Fresno, CA
- $23.50 - $26.20 an hour
- Microsoft Word
- Spanish
- Writing skills
Quick Apply
3d
Medical Supply Technician (Sterile Processing)
US Veterans Health Administration —Fresno, CA
- $35,707 - $64,987 a year
- Online Application
- Background check
- Surgery
- Pass drug screening
- COVID-19 protective measures
- Paid parental leave
Donor Service Specialist II
CENTRAL CALIFORNIA BLOOD CENTER —Fresno, CA
- $19.50 - $21.25 an hour
- Part-time
- CPR Certification
- Clean driving record
- Patient monitoring
Customer Service Representative
QUIPT HOME MEDICAL INC —Fresno, CA
- Microsoft Excel
- High school diploma or GED
- Typing
- Paid holidays
- Disability insurance
Quick Apply
Medical Support Specialist
Camarena Health —Madera, CA
- $21 an hour
- Extended hours
- Spanish
- Vital signs
- Microsoft Outlook
- Employee discount
Quick Apply
Billing Specialist
United Health Centers of the San Joaquin Valley —Fresno, CA
- From $24.20 an hour
- Full-time
- Bilingual
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Suicide Prevention Specialist (542)
Kings View Corporation —Fresno, CA
- $23.50 an hour
- Online Application
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Enrollment Specialist
United Health Centers of the San Joaquin Valley —Fresno, CA
- From $22 an hour
- Online Application
- Spanish
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Field Hospital Enrollment Specialist (Bilingual Spanish)
Pair Team —Fresno, CA
- $28 - $30 an hour
- Email
- Background check
- Spanish
- Google Workspace
- Dental insurance
- 401(k)
Quick Apply
11d
Case Management Assistant Part Time - non-benefited position
Vibra Healthcare —Fresno, CA
- $15.75 - $23.00 an hour
- Per diem
- Administrative experience
- High school diploma or GED
- Analysis skills
- Continuing education credits
- Health savings account
Referral Representative (temp)
Family HealthCare Network —Fresno, CA
- $21.00 - $28.60 an hour
- Full-time
- Microsoft Word
- Primary Care
- Mid-level
- Paid training
PI and Patient Safety Specialist (Reedley)
Adventist Health —Reedley, CA
- $81,273 - $121,909 a year
- Day shift
- Nursing
- RN License
- Hospital
ECMO Specialist, Medical ICU
Community Health System —Fresno, CA
- $60.59 - $77.10 an hour
- Full-time
- Nursing
- RN License
- BLS Certification
- Free parking
- 403(b) matching
RN ECMO Coordinator, Medical ICU
Community Health System —Fresno, CA
- $63.32 an hour
- Full-time
- Surgery
- RN License
- BLS Certification
- Free parking
- 403(b) matching
9d
Nurse Practitioner/Physician Assistant
Monogram Health Professional Services —Fresno, CA
- $155,000 a year
- Weekends as needed
- Hybrid work
- Skilled nursing facility
- RN License
- BLS Certification
- Continuing education credits
- Mileage reimbursement
Quick Apply
RN Clinical Nurse Specialist, ICU
Community Health System —Clovis, CA
- $63.32 - $80.57 an hour
- Full-time
- Nursing
- Doctoral degree
- RN License
- Free parking
- 403(b) matching
Speech Language Pathologist (SLP) | Relocation $10,000 | Ventura County
Amigo Baby. Inc —California
- From $130,000 a year
- Part-time
- Spanish
- CPR Certification
- Current TB test
- Mileage reimbursement
- Health savings account
Quick Apply
Hand Surgeon Independent Contractor
Concentra —Fresno, CA
- Contract
- Medicine
- Surgery
- Surgery
Hospitalist Physician (Swing Shift) | Close To 3 National Parks!
Sound Physicians —Clovis, CA
- $340,000 - $385,000 a year
- Part-time
- Internal Medicine
- Inpatient
- Mid-level
- Flexible schedule
3d
Palliative Care Registered Nurse (RN)
VITAS Healthcare —Fresno, CA
- Full-time
- Bilingual
- Nursing
- RN License
- Disability insurance
- Health insurance
Quick Apply
10d

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Customer Care Specialist

Inspire Health Medical Group -
Fresno, CA

Quick Apply

Job Details

$23.50 - $26.20 an hour
3 days ago

Qualifications

Microsoft Word
Spanish
Medical claims processing
Accounts receivable management
Spreadsheets
Maintaining patient confidentiality
Word embeddings
Practice management software
Patient management software
High school diploma or GED
Health information management

Full Job Description

Description:

JOB PURPOSE: The customer care specialist is responsible for ensuring excellent customer satisfaction through timely, accurate, and professional follow-up and resolution to customer complaints, issues, and general inquiries. Identification, validation and assignment of patient medical insurance for healthcare claims.

JOB FUNCTIONS:

Provide exceptional customer service and support to patients and providers
Assist patients with understanding their statements and resolution of billing issues
Establish payment arrangements and process payments over the phone and in person
Identify and gather new insurance information, which includes screening for charity, answering patient’s questions, and resolving any of the patient’s account issues
Accurate verification of all insurance eligibility through payer portals, and entry of new or updated insurance information for all patient accounts
Analyze patient insurance(s), identifies the correct insurance plan, and documents the correct insurance order
Responsible for ensuring billed charges are allowable per payer policies
Initiates outreach to patients to validate incomplete insurance information
Demonstrate full understanding of EOBs to ensure accurate patient communication
Work task queue assignment within the practice management system
Handle inbound and outbound customer service calls regarding billing inquiries
Responsible for validating referrals and authorizations for procedures and services, as required
Retrieve required patient demographics and other data from all facilities for input into the practice management system
Maneuver between software systems
Review and distribute incoming correspondence
Maintain accurate records of customer interactions and transactions
Document clear, concise, and complete follow-up notes in system for each account worked
Partner with other billing and practice site staff to resolve complex matters
Assist in the development and ongoing assessment of policies and procedures
Meet department standards for both production and quality
Immediately identify and communicate problems to team members and management
Attend monthly meetings to keep abreast of policy changes and billing department issues
Other duties as assigned

Requirements:

Education:

High school diploma or equivalent, with additional specialized training

Experience:

Minimum four (4) years of customer service experience using a computerized accounts receivable system in a medical or hospital setting performing billing functions
Minimum two (2) years of experience utilizing insurance payer portals
Experience in handling confidential data, patient demographic information

PERFORMANCE REQUIREMENTS:

Knowledge:

Knowledge of common insurance plans (i.e. HMO, PPO, Medicare, Medi-Cal)
Basic Microsoft Excel and Word knowledge
Knowledge of medical insurance and authorization process
Basic CPT-4 and ICD-10 knowledge preferred

Skills:

Bilingual in Spanish required
Excellent organization and time management skills
Strong verbal and written communication skills
Attention to detail and ability to handle sensitive information

Abilities:

Ability to remain focused and productive each day as tasks may be repetitive
Ability to effectively work and communicate with coworkers, patients, and outside agencies
Ability to present oneself in a courteous and professional manner at all times
Ability to prioritize multiple tasks in a busy work environment
Ability to work independently as well as in a team-based environment

Physical Requirements:

Involves sitting approximately 80 percent of the day, walking or standing the remainder. Some bending, stooping, and lifting up to 25 pounds.

Equipment Operated:

Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment:

Position in a well-lit, well-ventilated office environment. Frequent contact with a variety of people.

Safety:

All employees are responsible for complying with safe and healthful work practices as outlined in the Company’s Employee Safety and Injury and Illness Prevention Program and policies and procedures specific to their department needs.

Quick Apply

Refine Your Search

patient service specialist jobs in fresno ca

Customer Care Specialist

Medical Supply Technician (Sterile Processing)

Donor Service Specialist II

Customer Service Representative

Medical Support Specialist

Billing Specialist

Suicide Prevention Specialist (542)

Enrollment Specialist

Field Hospital Enrollment Specialist (Bilingual Spanish)

Case Management Assistant Part Time - non-benefited position

Referral Representative (temp)

PI and Patient Safety Specialist (Reedley)

ECMO Specialist, Medical ICU

RN ECMO Coordinator, Medical ICU

Nurse Practitioner/Physician Assistant

RN Clinical Nurse Specialist, ICU

Speech Language Pathologist (SLP) | Relocation $10,000 | Ventura County

Hand Surgeon Independent Contractor

Hospitalist Physician (Swing Shift) | Close To 3 National Parks!

Palliative Care Registered Nurse (RN)

I want to receive the latest job alert for patient service specialist in fresno ca

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