Top 2083 Member experience specialist Jobs in Frisco, Tx

QMHP (Plano, Carrollton, The Colony)
PATHWAYS YOUTH & FAMILY SERVICES INC —Plano, TX
- Weekends as needed
- Microsoft Excel
- Current TB test
- Writing skills
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2d
Customer Support Specialist
JobTread Software —Dallas, TX
- $65,000 - $80,000 a year
- Full-time
- Office
- Project management
- Bachelor's degree
- Travel reimbursement
- Paid training
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Internal Communications Specialist
McAfee —Frisco, TX
- $65,610 - $107,790 a year
- Full-time
- Mid-level
- 3 years
- Experience equivalent to degree accepted
- Paid parental leave
- Paid holidays
Front Office Assistant
Intensive Recovery Healing —McKinney, TX
- $20 - $22 an hour
- Part-time
- Microsoft PowerPoint
- Private practice
- Microsoft Excel
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5d
Tier 1-Client Experience Specialist
Berry Appleman & Leiden LLP —Richardson, TX
- Email
- Hybrid work
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Disability insurance
- Health insurance
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9d
Staff Accountant
ImmunEdge, Inc —Plano, TX
- $70,000 - $90,000 a year
- Full-time
- Hybrid work
- Office
- Finance
- Bachelor's degree
- Paid holidays
- Health insurance
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Patient Safety Attendant
Medical City Frisco —Frisco, TX
- Full-time
- 1 year
- Entry level
- Employee stock purchase plan
- Disability insurance
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Application Support Specialist
Primoris Services Corporation —Lewisville, TX
- $65,000 - $72,000 a year
- Full-time
- Mid-level
- 3 years
- SQL
- Employee stock purchase plan
- Paid holidays
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Curative Specialist (Remote Opportunity)
First American Title Insurance Co —Irving, TX
- $23.37 - $31.15 an hour
- Full-time
- Remote
- Research
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
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(USA) Member Specialist
Sam's Club —Plano, TX
- $17 - $25 an hour
- High school
- Merchandising
- Continuous improvement
- Paid jury duty
- Disability insurance
Move Money Asset Transfer Specialist
Charles Schwab —Westlake, TX
- $22.60 - $31.73 an hour
- Hybrid work
- Research
- Mid-level
- Bachelor's degree
- Paid parental leave
- Employee stock purchase plan
5d
Senior Specialist, Communications
Mosaic —Lewisville, TX
- $100,000 - $110,000 a year
- Full-time
- Remote
- Spanish
- Google Workspace
- English
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Member Support Quality Analyst
SmithRx —Plano, TX
- $54,400 - $64,000 a year
- Mid-level
- High school diploma or GED
- Analysis skills
- Commuter assistance
- Paid parental leave
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Multichannel Member Support Specialist
SmithRx —Plano, TX
- $22 an hour
- Weekends as needed
- Google Workspace
- HIPAA
- Windows
- Commuter assistance
- Paid parental leave
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Member Specialist
Sam's Club —Lewisville, TX
- $17 - $25 an hour
- High school
- Merchandising
- Continuous improvement
- Paid jury duty
- Disability insurance
Vendor Onboarding Specialist
Welltower Inc —Plano, TX
- Background check
- Pass drug screening
- Mid-level
- Profit sharing
- Employee stock purchase plan
Incident Management Specialist
Koch —Plano, TX
- Pass drug screening
- Public speaking
- Mid-level
- Paid parental leave
- Health savings account
HR Data Entry Analyst
CBRE —Richardson, TX
- Full-time
- Microsoft Excel
- High school diploma or GED
- US work authorization
3d
ACH Specialist
Catalyst Corporate Fede —Plano, TX
- Full-time
- Computer literacy
- Mid-level
- Office
- Free parking
- AD&D insurance
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Member Engagement Specialist - ELITE Dental Alliance
Cain Watters & Associates, LLC —Frisco, TX
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Urgent Care
- Mid-level
- Office
- Paid parental leave
- Health savings account
Quick Apply

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member experience specialist jobs near frisco, tx

QMHP (Plano, Carrollton, The Colony)

PATHWAYS YOUTH & FAMILY SERVICES INC -
Plano, TX

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Job Details

Full-time
2 days ago

Qualifications

Non-CDL Class C
Driving

Full Job Description

Pathways is designated as a Mental Health Rehabilitation/Targeted Case Management (MHR/TCM) Provider Center of Excellence by Superior HealthPlan for our Mosaic Behavioral Health program. This recognition places Pathways among a select group of providers across Texas identified for delivering high-quality, effective, and responsive behavioral health services. As a Center of Excellence, Pathways is recognized as a provider who produces strong outcomes, earns high caregiver satisfaction, and possesses a stellar record of quality and compliance.

We are honored that families continue to report feeling supported and empowered through Mosaic services and that children and youth demonstrate meaningful progress toward their goals while in care. This designation reflects the dedication of our staff, the trust of the families and caregivers we serve, and the strong partnerships we share with community agencies across Texas.

Job Summary

The QMHP provides ongoing monitoring, support and behavioral health support services to children and youth with emotional trauma, as well as to serve their families. The QMHP will engage the children and family in weekly skills training and case management (routine and intensive) service. The QMHP will follow a strengths-based model to develop and build skills that will help the children, youth and families function autonomously and successfully. The QMHP will work with the clinical team to develop a Service/Treatment Plan focused on the child and family’s needs.

Essential Duties:

Enters demographic data, contacts made, and other required data for all newly assigned clients into the electronic record system in a timely manner (i.e., 24 hours).
Facilitates the development of an individualized Service/Treatment Plan within 10 days of intake when the assessment is completed.
Works with child, youth and family teams to develop a Crisis Plan to ensure the safety of the child, family, and community.
Utilizes approved skills curriculum with child, youth and family to help improve behavior.
Coordinates and facilitates ongoing child, youth and family team meetings.
Provides 20-25+ hours of billable services per week; the Behavioral Health Specialist should expect 25 to 35 clients on their caseload depending on number of referrals. Takes initiative to request new client referrals as caseload numbers drop due to discharge and/or upcoming discharges.
Meets face-to-face with clients in their home, school, office and community for the provision of all services.
Initially assesses and reassesses (every 90 days or sooner if required for reassessment) the needs of the client by completing a CANS/ANSA Assessment.
Meets with the client, family and all team members, and modifies the Service/Treatment Plan to reflect the changes and/or progress made.
Keeps the family and team members informed on progress toward achieving Service/Treatment Plan goals.
Motivates and supports family involvement.
Assists client and family in obtaining any financial assistance or services for which they may be eligible under federal, state, and local regulations.
Maintains accurate and concise documentation of all services, contacts and collaboration with client, family and community partners. All documentation is to be submitted to supervisor within 24 hours after service has been delivered.
Provides or secures support and crisis/emergency services for the child, youth and family by phone-contact or in-person.
Maintains an empathic, yet professional, relationship with child, youth and family and strives to keep clients and families engaged in all services.
Maintains all client documentation in the electronic record system and ensures adherence to requirements set forth in all state and federal rules and regulations.

Supervisor: Clinical Director/Manager.

Supervises: N/A.

Caseload: Estimated 25 to 35 clients.

Work Environment: Primarily community-based position with a portion of office-based activities.

Work Hours: Full-time (minimum 40 hours per week); work hours are set by the clients’ needs, with allowances in scheduling to be available to meet with children, youth and families as well as other team members during times and dates convenient for all parties involved (i.e. evenings and weekends).

Classification: Non-exempt.

Education & Experience

Bachelor’s degree in human services or other related discipline.
At least two years’ prior experience working in the behavioral health field preferred.

Knowledge, Skills, & Abilities

Completes and attests to completion of all mandatory trainings as identified in HHSC UMCM chapter 15.3.
Ability to support the agency's culture, growth, and success through communication, accountability, and positivity.
Ability to work efficiently and effectively both individually and as part of a team.
Ability to work with children and families to deliver skills through approved curriculum.
Ability to appropriately accept feedback through the supervision process - thus displaying the willingness to learn, grow, and improve.
Effective oral and written communication skills.
Well-organized and adaptable.
Ability and willingness to think “outside the box.”
Ability to develop and bring together interdisciplinary teams.
Effective conflict resolution skills.
Demonstrates good insight and judgment.
Possesses an engaging and enthusiastic personality.
Dedicated to the success of children and family teams.
Skilled in speaking in front of groups.
Competent in using Microsoft Word, Excel, Power Point, Google applications, Go To Meeting, the Internet, and other software applications.

Additional Requirements

Proof of valid Texas Driver's License (Type C) and at least three years of driving experience.
Access to reliable transportation.
Proof of valid/current auto insurance.
Cleared motor vehicle driving record.
Three professional employment references.
Cleared criminal background check and signed statement regarding felony indictments/convictions.
Cleared TB test results (current within 12 months prior to employment).
Cleared pre-employment drug screen.
Working cellular telephone.

Physical and Mental Demands

With or without reasonable accommodation, the physical and mental requirements of this job may include the following: frequent seeing, hearing, speaking, and writing clearly. Occasional reaching with hands and arms, stooping, kneeling, crouching, crawling, frequent sitting, standing and walking may be required for long periods of time and may involve climbing stairs, walking up inclines and on uneven terrain. Additional physical requirements may include, frequent lifting and or moving up to 25 pounds. Ability to remain calm in stressful situations.

Work Location: In person

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Refine Your Search

member experience specialist jobs in frisco, tx

QMHP (Plano, Carrollton, The Colony)

Customer Support Specialist

Internal Communications Specialist

Front Office Assistant

Tier 1-Client Experience Specialist

Staff Accountant

Patient Safety Attendant

Application Support Specialist

Curative Specialist (Remote Opportunity)

(USA) Member Specialist

Move Money Asset Transfer Specialist

Senior Specialist, Communications

Member Support Quality Analyst

Multichannel Member Support Specialist

Member Specialist

Vendor Onboarding Specialist

Incident Management Specialist

HR Data Entry Analyst

ACH Specialist

Member Engagement Specialist - ELITE Dental Alliance

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