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PM Shift Leader

Dunkin'
Lake Wales, FL

Quick Apply

Job Details

Part-time | Full-time
$14.50 - $17.00 an hour

Benefits

Paid training
Employee discount
Opportunities for advancement
Flexible schedule
Referral program

Qualifications

Kitchen health and safety standards
Computer operation
Staff supervision
Cash amount verification
Team member evaluation
Food service health code compliance
Managing retail teams
Computer literacy
Coaching
Staff scheduling
Cash drawer securing
Team scheduling
English
Performance feedback (performance evaluation method)
Team development
Food service inventory management
Hospitality industry experience
Team training
Computer skills
Managing kitchen staff
Safety management experience within retail industry
Retail management
Task assignment
Leadership
Team motivation (leadership skill)
Entry level
Food service management

Full Job Description

Brewing Brand is currently hiring for PM SHIFT LEADERS to join our Dunkin’ network!

Lead the Way with Dunkin’!

Join the Brewing Brand team as a Shift Leader and enjoy leadership growth, great perks, and the opportunity to earn even more with credit card tips—all in a fast-paced, supportive environment. Come lead the team that keeps our guests running!

Overview

Shift Leaders are generally responsible for coaching Dunkin’ Restaurant Team Members throughout their shift to execute operational brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback.

Why You’ll Love Working With Us

Earn more with credit card tips—automatically added to your paycheck for consistent extra income
Opportunities for leadership development and advancement
Flexible schedules that work with your lifestyle
Paid training and ongoing development
Fun, energetic, team-driven environment

Responsibilities Include:

Perform all responsibilities of restaurant team members
Support the Restaurant Manager in meeting operational goals and execution
Ensure Brand standards are met throughout shift including preparation of food and beverages
Communicate shift priorities, goals and results to restaurant team members
Coach restaurant team members as needed throughout a shift providing timely, constructive and clear feedback
Support the training of restaurant team members as needed
Perform oversight of franchisee safety, security and profitability policies/processes throughout a shift
Communicate clearly with the next Shift Leader to help prepare him/her for shift
Ensure Food Safety standards are met
Manage Inventory throughout the shift
Provide great guest serviceand coaches restaurant team members to do the same
Schedule restaurant team members for shifts
Manage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies

Education/Experience:

Basic computer skills
Fluent in spoken and written English
Previous leadership experience in retail, restaurant or hospitality preferred.

Key Competencies

Works well with others in a fast-paced team environment
On time, demonstrates honesty and a positive attitude
Willingness to learn and adapt to change
Guest focused
Ability to assist with training
Problem solving
Motivating others

Physical Demands/Working Conditions:

Standing on feet
Repetitive motion including bending, stooping and reaching
Lifting objects, ice, products, boxes up to 20 lbs (if applicable)
Wearing a headset
Working in a small space

Apply today and grow your leadership journey with Dunkin’—with the added bonus of earning tips!

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc., Dunkin' or any of their affiliates. Any information you

submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Brewing Brand is one of the largest franchisee owners in FL, owning 100 Dunkin' locations coast to coast across Central Florida and we are continuing to grow!! Come GROW with Us!

Pay: $14.50 - $17.00 / hour

Pay:

Tips

Benefits:

Flexible schedule
Referral program
Employee discount

Job Type: fulltime, parttime

Schedule:

8 hour shift
Night shift
Weekend availability

Education: No education required

Work location: On-site

Quick Apply

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